We stayed there recently while attending a dog show that was actually held in the hotel’s ballroom, so we got a great room rate. This being Maine and according to the local news, the 5th snowiest winter in the state’s history, it was nice to only have to walk downstairs to the show. The hotel put all those attending the show in the West Tower to keep us apart from the other two-legged guests. Although our room did overlook the Maine Turnpike we did not find the noise to be disturbing at all.
Before I go any further I’d like to note that the hotel only changed hands and became a Wyndam, this past December. So any reviews earlier than December 2007 are reflecting the previous management. From what we saw and heard the new management team has already addressed many of the older complaints.
So yes, it is an older hotel. But everything we saw seemed to be well cared for and clean. Because of the circular shape of the buildings the rooms are a bit oddly shaped, but this is kind of interesting. Our Airedale Terrier loved the floor to ceiling windows and so did we. The room was bright and clean and the bed comfortable.
The indoor pool was one of the largest I have ever seen in a hotel. It was fun to sit in the hot tub as the snow fell outside. The exercise room was also reasonably well equipped.
The staff were great, without exception. Friendly, attentive and accommodating in every way. Consider the complexities of running a good sized hotel, then throw in a snowstorm and a hundred or so dogs you have the potential for some real stress, but the staff took it all in stride and made everyone feel welcome.
About the only complaint I have is I thought the restaurant was a bit overpriced. Especially considering that there are dozens of places to eat within walking distance and many more within a five-minute drive. Few people seemed to use the restaurant when so many far more inexpensive alternatives are at hand. (The hotel is located across the street from the state’s largest mall.)
But we had a great time and a very pleasant experience overall. We can’t wait to go back next year.
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