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“Construction glitch” 3 of 5 stars
Review of Hampton Inn Saco / Biddeford

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Hampton Inn Saco / Biddeford
2.5 of 5 Hotel   |   48 Industrial Park Road, Saco, ME 04072   |  
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Double HHonors Points
Ranked #1 of 11 Hotels in Saco
Vero Beach, Florida
Top Contributor
72 reviews 72 reviews
49 hotel reviews
Reviews in 51 cities Reviews in 51 cities
122 helpful votes 122 helpful votes
“Construction glitch”
3 of 5 stars Reviewed June 14, 2012

stopover on the way from Boston to downeast Maine. Hotel was under refurbishment with morning breakfast area torn apart. Worse an elevator was down being refloored, and the only elevator was shut down in the morning to flip them right when I was trying to check out. Hauled some stuff down three flights of stairs before they finally got an override key to get the other elevator running. That was important as my wife can not climb stairs! Overall, made for a bad experience at this location.. poor planning doing elevator work at 10am in the morning

  • Stayed June 2012, traveled as a couple
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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365 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
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English first
Kerhonkson, New York
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed May 29, 2012

We spent 3 nights at the Hampton Inn, Saco-Old Orchard Beach. The hotel is clean and modern. The setting is quiet and well manicured. The personnel very pleasant. It is convenient to Portland, and Freeport. We were very pleased to find this hotel because we are not the type who appreciate the beach cottages so prevalent in the area. Also, the motels along Old Orchard Beach are too old style for us.
The complimentary breakfast at the Hampton Inn has a nice variety. It always includes eggs, one day we also had turkey sausage or hash browns. Fresh fruit is always available and waffles, cereal, yogurt, oatmeal, and baked goods.
We liked their coffee very much! You also have a choice of orange and cranberry juice.
There is a small but nice heated pool. People were enjoying it in May.
We will definitely stay there again. I gave it four stars because I feel there is always room for improvement however, my husband & I were very pleased with our stay.

  • Stayed May 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Jose M, Front Office Manager at Hampton Inn Saco / Biddeford, responded to this review, June 2, 2012
Hello novice 55,
I am glad you found our hotel clean and quiet. We are under renovation and when you come back to visit us, you will enjoy us even more! I am glad you took advantage of our free breakfast buffet every morning. Thank you for giving us four starts!!!
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Plymouth, Massachusetts
1 review
5 of 5 stars Reviewed May 1, 2012

If you are in this area and are looking for a pleasant place to stay, look no further than this hotel. Both my wife and I, along with our dog, are frequent travelers and rate our stay here recently as good as it gets and then some. The staff, room, breakfast, location was a definate 10. And we don't very often give that rating. Extremly satisfied, will definitly go back, and would not hesitate to recommend.

Room Tip: traveling with your pet. No extra charge!
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  • Stayed April 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Jose M, Front Office Manager at Hampton Inn Saco / Biddeford, responded to this review, May 20, 2012
Dear Cloud9nubble,

Thank you so much for advertising our property! you do a better job than I. I am glad we are doing great by providing the service, the food and the attentions guests need.

Many thanks,
Jose.-
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Hyannis, Massachusetts
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 1, 2012

We booked 2 rooms for our 2 kids, 4 grandchildren & 2 dogs for 2 nights recently. The Manager was most helpful with the reservation & extremely personable. The price was more than reasonable. The kids had great rooms and said the breakfast, which is 'on the house', was superb. They thoroughly enjoyed their stay and said the hotel and staff were "awesome"! They will return and next time we'll go with them!

  • Stayed April 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Jose M, Front Office Manager at Hampton Inn Saco / Biddeford, responded to this review, May 20, 2012
Dear capecodjjc,

This is Jose Minaya, front office manager of the Hampton Inn - Saco. Thanks so much for your positive review! I'm glad you, kids and grandchildren enjoyed staying at our property. And I am thrilled you guys took the time to enjoy our hot breakfast each morning on your vacation. We also enjoy watching beautiful dogs passing by.

See you next time!
Jose and the entire team at the Hampton Inn - Saco
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Marcellus, New York, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed April 28, 2012

We have stayed at this hotel everytime we visit our daughter at UNE college. The hotel is very convient to the college. Since we live in NY we visit her 3-4 times a year and stay for 2 nights each time. She is almost done with her junior year.The staff is wonderful and very friendly. Last year when our daughter had knee surgery due to a lacross injury, the staff was very helpful and concerned with her needs during recovery.They let us keep her ice packs in the freezer. The rooms are very fresh smelling and clean. The beds are very comfortable. The free breakfast is wonderful. They have a huge selection to choose from like fruit, cereal, muffins, oatmeal, 2 hot dishes and more. Every afternoon they have fresh warm cookies for the guest to go with the coffee, tea and hot cocoa that is always available. The Hampton is our home away from home!

  • Stayed March 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jose M, Front Office Manager at Hampton Inn Saco / Biddeford, responded to this review, May 20, 2012
I'm Jose, front office manager at the Hampton Inn - Saco. Thank you for writing a review about your stay with us and being loyalty to us, and I am glad your daughter did recovery from the surgery and almost done with her junior year! I am very glad to work with a great team willing to help other and each other. I am glad you enjoyed our breakfast and delicious cookies. We hope to see you soon Tina!

All the best for you and your daughter,
Jose, and your friends at the Hampton Inn - Saco ME
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Martha's Vineyard Ma.
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 23, 2012

2 night stay re: memorial service in Wells. Maine. Hotel location good as I flew in and out of Portland Jetport. Not many places open in April. This hotel appeared to be older(standard Hampton) but has been updated. It was clean and comfortable conviently located . Price was outstanding. Staff very nice. Outside pool closed for winter. Good breakfast. Always coffee and tea, cocoa. I would stay again. No complaints.

  • Stayed April 2012, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Colorado
Senior Contributor
27 reviews 27 reviews
7 hotel reviews
Reviews in 21 cities Reviews in 21 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed March 26, 2012

I am very happy to write a positive review of this hotel. In addition to being pet friendly, the room was clean, the pillows extremely comfortable, and a very good breakfast that more than expected. Most chains who have breakfast seem to have lots of inexpensive items that are crbs, carbs, and more carbs! Not here...I was surprised to have fruit, oatmeal with great things to add, very good coffee , and scrambled eggs amoung other choices as well. Another surprise...I was also able to read a paper that wasn't just the usual USA Today.

  • Stayed March 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hampton Inn Saco / Biddeford

Address: 48 Industrial Park Road, Saco, ME 04072
Phone Number:
Location: United States > Maine > Saco
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 11 Hotels in Saco
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn Saco / Biddeford 2.5*
Number of rooms: 100
Reservation Options:
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Also Known As:
Hampton Inn Saco-Old Orchard Beach Hotel Saco
Saco Hampton Inn
Hampton Inn Saco / Biddeford Maine

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