Just stayed here for second time. The resort is truly lovely. Set on the waterfront with beautiful views, including a jetty that one can walk out on. Also has golf course views. A perfect setting for weddings. Lots of facilities, including indoor/outdoor pools, health club, and more. Lobby has beautiful, rustic wood floors and ceiling and large fireplace. Rooms are large and comfortable. Restaurant has a nice variety of food in a beautiful setting with great service. The weak spot for the hotel is the valet parking. It is included in the $25 per night resort fee. The parking lot is close to the entrance to the hotel, but valet service is helpful with bags and when weather is bad. Problem is, no valet is ever present, despite a valet desk/podium at the entrance. You have to go to the desk in the lobby and they sometimes have to find someone to go fetch your car. That's no help when checking in, and the check-in desk does not tell you about any of this - you have to ask. The hotel needs to improve this service, or at least post a sign that explains how the service works.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Thank you for your return visit to The Samoset Resort and for your feedback regarding your experience. I appreciated your complements of our oceanic scenery, golf course, Health Club facilities, lobby, room accommodations and restaurant. I am pleased to know you were able to enjoy all these amenities that our teams work so hard to offer. I apologize that the valet service was challenging during your stay. There was a large wedding in house putting our property at full occupancy during that weekend, and keeping our bell staff very busy. The front desk is always happy to take your keys and have your car valeted when the next staff member is available. We also encourage guests to call from their room to have their car brought to the front ready and waiting for them when they come to the lobby. I regret that no one explained to you that valet is always available. I assure you that during your next visit the front desk team will be ready and waiting to attend to your requests.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.