We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Northern New England SMPS Planning Retreat” 5 of 5 stars
Review of Hilton Garden Inn Portland Downtown Waterfront

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Save
You added Hilton Garden Inn Portland Downtown Waterfront to your Saves list
Hilton Garden Inn Portland Downtown Waterfront
3.0 of 5 Hotel   |   65 Commercial Street, Portland, ME 04101   |  
  |  
Hotel deals
  |  
Hotel website
  |  
Hotel amenities
Special Offer
Save up to 25%
Ranked #3 of 18 Hotels in Portland
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
“Northern New England SMPS Planning Retreat”
5 of 5 stars Reviewed June 14, 2014

Very nice hotel with all the needed services and terrific location. In the middle of all restaurants in the Old Port Area of downtown Maine. Across from the harbor ferry which easily takes you to many island locations. Service on all levels outstanding and room + View of harbor nice for a business trip but would welcome it easily for a get-away-weekend. Only Valet Parking but I was in and all for three days and never waited more than 2 minutes. Terrific.

Room Tip: A room facing the harbor, needless to say is always a plus.
See more room tips
  • Stayed June 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonGardenInnGM, General Manager at Hilton Garden Inn Portland Downtown Waterfront, responded to this review, August 19, 2014
Dear Trip Advisor user,

Thank you for the glowing review of your stay with us here at the Hilton Garden Inn in Downtown Portland, Maine. We are pleased and gratified to read that we exceeded your expectations and look forward to seeing you again the next time you travel to Portland.

Best regards,

April Rossignol
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

740 reviews from our community

Traveler rating
    412
    254
    55
    12
    7
See reviews for
154
339
22
95
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (151)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Any
English first
South Portland, Maine
Senior Contributor
46 reviews 46 reviews
11 hotel reviews
Reviews in 21 cities Reviews in 21 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed June 12, 2014

Located in the hub of the Old Port and within walking distance of shops, restaurants and boating activities. Standard Baking next door was Awesome!! Great staff and rooms. View overlooking the harbor was awesome! Would stay again.

Room Tip: Get a view, worth it!
See more room tips
  • Stayed February 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonGardenInnGM, General Manager at Hilton Garden Inn Portland Downtown Waterfront, responded to this review, June 13, 2014
Dear spsandi,

Thank you for taking the time to post a review about your recent stay with us on line. We are pleased and gratified to read that you enjoyed your overall experience with us. We look forward to seeing you again soon.

Best regards,

April Rossignol
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boston, United States
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 11, 2014

My husband and I were visiting for our one year wedding anniversary. The staff was so nice and accommodating during our trip. We got a room upgrade and complimentary drinks. The room was gorgeous and overlooked the water. It was a great location as we were able to walk to everything in the Old Port area. I would highly recommend this hotel.

  • Stayed June 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonGardenInnGM, General Manager at Hilton Garden Inn Portland Downtown Waterfront, responded to this review, June 13, 2014
Dear Kristen T,

Congratulations on your one year wedding anniversary. Thank you for choosing to stay with us on your special day. I am so pleased to read that you enjoyed your stay with us. We look forward to seeing you both again!

Best regards,

April Rossignol
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai (Bombay), India
Senior Contributor
28 reviews 28 reviews
15 hotel reviews
Reviews in 20 cities Reviews in 20 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed June 9, 2014

Located on Commercial street the hotel is surrounded by eateries, shops and tourist attractions. etc.and just opposite Casco Bay. No free parking ,Valet parking costs $15 per day.
We are an elderly couple with two adult sons. We took a large bed room with two queen beds. Room very comfortable, even though a little smaller than expected. Comfortable beds, good bath room. Excellent view form the window of the entire boating yard.
Good breakfast spread.
Excellent front desk staff.
Check in and check out very fast and comfortable.

  • Stayed June 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonGardenInnGM, General Manager at Hilton Garden Inn Portland Downtown Waterfront, responded to this review, June 11, 2014
Dear manoharram,

Thank you for the wonderful, detailed review that you posted of us on line. We are pleased and gratified that you enjoyed your overall stay. We hope to have you stay with us again soon. If you book far enough in advance, I would recommend ahead of time booking one of our corner suites. They are quite large in size, but also quite popular. Safe travels!

Best regards,

April Rossignol
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed June 9, 2014

The location of our hotel overlooked the very interesting harbour area, and allowed us to walk to all points of interest. Close to shops and restaurants. The room itself was comfortable, and the lobby attractive. I did find it a little over-priced.

  • Stayed June 2014, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonGardenInnGM, General Manager at Hilton Garden Inn Portland Downtown Waterfront, responded to this review, June 11, 2014
Dear Heather D,

Thank you for the recent feedback that you posted. We are pleased that you enjoyed your overall stay. We hope to see you again. Next time I would recommend booking ahead of time through Hilton and asking for an advanced purchase rate.

Best regards,

April Rossignol
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boston, Massachusetts
Contributor
11 reviews 11 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed June 7, 2014 via mobile

Weekend stay in May '14. Location of this hotel is the best part-very close to Casco Bay and easy walking distance to tons of restaurants/shops within a 5 block radius. You may have a view of the parking garage across the street, but you can still see water. It was what I expected from a moderately-priced hotel. We tried to use the quick check-out upon our departure but the phone didn't work(it had worked the rest of the stay).

We didn't eat the free breakfast since Becky's Diner is a 10-15 min walk down the same street as the hotel and has amazing blueberry pancakes.

If you drive to the hotel you must use the hotel's valet parking ($15/day), but they are very responsive and quick when you request your car.

  • Stayed May 2014
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonGardenInnGM, General Manager at Hilton Garden Inn Portland Downtown Waterfront, responded to this review, June 11, 2014
Dear Amazon77,

Thank you for taking the time to post a review of us on line. We are pleased to read that you enjoyed our convenient location and price point. We hope that we see you again soon.

Best regards,

April Rossignol
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boston, United States
1 review
4 of 5 stars Reviewed June 5, 2014

Amazing hotel interior design. Of course to have the name Hilton one would expect more than the Mariott. Fortunately this hotel is located directly on Commercial street and is across the street from an amazing restaurant called Rira's. There is exceptional service and attention to guests. You are also in walking distance of many local attractions, including multiple places to eat and a ferry that tours the bay. Come here to have fun in Portland as it's both a great place to drop off your things and mingle indoors with family and friends.

  • Stayed May 2014, traveled on business
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonGardenInnGM, General Manager at Hilton Garden Inn Portland Downtown Waterfront, responded to this review, June 6, 2014
Dear Jeffrey J,

Thank you for posting a review on line! We are pleased that you enjoyed your stay with us at the Hilton Garden Inn, Downtown Waterfront. Thank you for the positive remarks, and we hope to see you again soon.

Best regards,

April Rossignol
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Hilton Garden Inn Portland Downtown Waterfront? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hilton Garden Inn Portland Downtown Waterfront

Address: 65 Commercial Street, Portland, ME 04101
Phone Number:
Location: United States > Maine > Portland
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Business Hotel in Portland
#2 Family Hotel in Portland
#3 Romantic Hotel in Portland
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Portland Downtown Waterfront 3*
Number of rooms: 120
Official Description (provided by the hotel):
The Hilton Garden Inn Downtown Waterfront Portland hotel in Portalnd, Maine is perfectly situated in the city's Historic Old Port District and offers fantastic views of Casco Bay and Portland's working waterfront. Everything is within walking distance and you will enjoy the convenience of boutique shopping, gourmet restaurants, and fabulous art galleries being nearby. Steps from our Portland, ME hotel's front door you will find the Portland Trails jogging path, fishing and sailing tours, as well as great family attractions. We're also conveniently located near area attractions such as Hadlock Field, home of the Red Sox affiliate Portland Seadogs, Portland Museum of Art, Merrill Auditorium and Cumberland County Civic Center. Beautiful Maine rocky coast and sand beaches are within a short drive!Hilton Garden Inn Portland, Maine Hotel Features...• 120 hotel guestrooms, many with ocean views• Great American Grill® serving a full service, made to order breakfast buffet• Evening hotel room service• Lobby bar serving dinner nightly• 2 state-of-the-art meeting rooms for groups from 2 to 50• On-site catering for meetings, receptions, breakfasts, lunches and dinners for small groups• 24-hour Pavilion Pantry convenience mart• Complimentary shuttle service (airport and local businesses)• Valet Parking• Complimentary 24-hour business center• Complimentary high-speed, wireless internet service throughout hotel• Indoor heated pool and whirlpool• Complimentary fitness facilityThe 120 oversized guestrooms at the Hilton Garden Inn hotel in Portland feature...• Waterfront or Portland, Maine city views!• Complimentary secure printing to the 24-hour business center• Oversized work desk, ergonomic chair and desk level outlets• Two dual-line speakerphones with voicemail• Refrigerator, microwave and coffeemaker• Iron, ironing board and hairdryer• USA Today each weekday morning• Non smoking and accessible rooms availableAttractions near the Hilton Garden Inn hotel in Portland, ME include...• 5 miles from Portland International Airport• Within walking distance from the waterfront• 1/2 mile from I-295 and I-95• 1 mile from the Cumberland County Civic Center• 12 miles from Freeport, home of L.L. Bean• 10 miles from the famous lighthouses of Portland, MaineCome enjoy the hospitality at our Hilton Garden Inn hotel in Portland, Maine.***** Everything. Right where you need it. ***** ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Hilton Hotels, Expedia, Cheap Tickets, Orbitz, TripOnline SA, getaroom.com, Travelocity, Odigeo and Tingo so you can book your Hilton Garden Inn Portland Downtown Waterfront reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Portland Downtown Waterfront Hotel Portland
Portland Hilton Garden Inn
Hilton Portland
Hilton Garden Inn Portland Downtown Waterfront Maine

Owners: What's your side of the story?

If you own or manage Hilton Garden Inn Portland Downtown Waterfront, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.