I was immediately impressed by the classy reception area. The room was nice, clean, I liked the modern style, loved the drinking GLASSES not plastic cups and proper mugs for coffee/tea - nice touch - and the Neutrolo...? toiletries. Also liked the easy chair and footstool by the window - again, a nice touch. The pool looked nice although we didn't have time to use it. Evening reception was welcoming. Now for the cons:
- aircon was a bit noisy, maybe that was to do with the age of it? I have stayed in other (newer) budget hotels who have soundless aircon so I know it is possible. Despite the heatwave we were enduring at the time we had to turn it off in order to sleep.
- breakfast was much nicer than the complimentary ones we usually get, but then we came on a deal that included breakfast so I suppose you would normally pay for it. BUT rather than getting your own tea and coffee and making your own waffles you had to WAIT for one poor girl to get everyone's hot drinks, make everyone's waffles, replenish stocks at the buffet, I even had to ask her for milk as there was none available for cereal which I found very puzzling. This all meant that the poor server was rushed off her feet and guests were left waiting, we had to ask for our tea and coffee. Surely it would make sense to have tea, coffee, milk and waffle mix available for guests to help themselves!
Overall, a very pleasant stay, and would gladly stay there again. Would have been a 5 had it not been for the aircon and the breakfast fiasco!
- Also Known As:
- Hilton Garden Inn Portland Airport Hotel
- Hilton Garden Inn Portland Airport Hotel Portland
- Hilton Garden Inn Portland
- Hilton Portland
- Portland Hilton Garden Inn
- Portland Hilton
- Hilton Garden Inn Portland Airport Maine
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