We just got back today from three nights in Portland. We stayed at the Residence Inn because of the reviews, the fact there are small kitchens in the rooms and the pool. Pluses are for the location and the relatively clean rooms. We also received a great recommendation from the desk where to take our 10-year old son sledding. Minuses: cheesy bed linens on the sofa bed. They were nearly transparent. The pool, which was a major reason for our staying there was fine on the first day. I did notice hair balls and band aids , but tried to wave it off since it is a busy place. On our last night we wanted to have a swim after dinner. We found a large area of soap scum floating on the pool surface. We brought this to the attention of the front desk close to 7:30 pm. We did not go in, but we were hopeful that the pool could be cleaned up by the morning. At 8:30am the pool looked even worse, more hair floating, scum, etc. I mentioned it to the nice person who gave me the sledding recommendation. He said that it would take a while to get the pool cleaned up and that there was no maintenance over the weekend (!!!!!). Perhaps they were no health or safety issues with the condition of the pool, but it was really disgusting with cloudy water and things floating on the surface. Someone should have done something within that 13 hour period or close it off for swimming. I doubt that we will ever stay there again.