we stayed one night in August 2012, coming from the Dallas area. When going to the front desk, the girl saw us (we are from India originally) and decided to walk away from the front desk pretending to do some work in a back area. She would not even check us in. So I stood there for about 3-5 minutes and luckily another girl (black girl) walked by and saw that the other one (white girl) was not interested in talking to us. Then, the black girl checked us in. We go to our room and the A/C was not working at all. We tried to make it start but the same level air was coming on. We wanted to switch rooms but the white girl gave us an attitude and said that it was all we could do and no room switch was allowed. We wanted a refund but she said no. The hotel itself is very crowded, no place to park, old and run down as are so many things in the New England are. Why don't people build new things there?? My dad, who was traveling with me, said he noticed the white girl was giving people a hard time on the phone as well, pretending not to understand their English. Why does LQ hire such racist people? She was a college girl, redhead. Then I called their number trying to talk to a district manager who never returned the voicemail. Stay away from this horrendous place, huge ripoff at a huge price.
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- Also Known As:
- La Quinta Inn & Suites Portland Hotel Portland
- La Quinta Inn And Suites Portland
- La Quinta Hotel Portland
- La Quinta Portland
- Portland La Quinta
- La Quinta Inn & Suites Portland Maine