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“Fantastic Hotel” 5 of 5 stars
Review of Black Bear Inn and Conference Center

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Black Bear Inn and Conference Center
2.5 of 5 Hotel   |   4 Godfrey Dr., Orono, ME 04473   |  
Hotel amenities
Ranked #2 of 2 Hotels in Orono
GreenLeadersBronze level
Burdett, New York
Senior Contributor
39 reviews 39 reviews
6 hotel reviews
Reviews in 12 cities Reviews in 12 cities
23 helpful votes 23 helpful votes
“Fantastic Hotel”
5 of 5 stars Reviewed April 7, 2014

We stayed here for close to a week and the rooms were terrific, the service first class and the breakfast fantastic. We have never stayed in a nicer place. Very close to Bangor and within striking distance of many neat outdoor spots like bogs, rivers and the downeast coast is but an hour away.

  • Stayed June 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
thpalmer3, Front Office Manager at Black Bear Inn and Conference Center, responded to this review, April 8, 2014
Thank you so much for staying with us and for taking the time to write your review. We appreciate your input. We are so happy you were comfortable here for the week that you stayed. It's wonderful that you were able to check out the local sites and the coast as well. We look forward to your next visit. Take Care and Thank you again.



Respectfully,


Amanda Schmidt
Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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184 reviews from our community

Traveler rating
    94
    65
    16
    8
    1
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86
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
Date | Rating
  • English first
  • German first
  • Any
English first
Houlton, Maine
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 3, 2014

Our Son goes to Univ. of Me. in Orono and we needed a place to stay close by. It was so convenient because we were close to the campus. We went to the movies which is across the Road, close to a Grocery Store, gas and Restaurants. the Room was very clean, quiet (although you can hear faintly the cars on the highway). WE enjoyed a Healthy Continental breakfast, cereal bowl of fruit and juice. I am definitely returning.

Room Tip: I loved the staircase. It wasn't your normal hotel creepy staircase at the end of the building...
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Green Features: front desk workers were very friendly, and helpful.
  • Stayed April 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
thpalmer3, Front Office Manager at Black Bear Inn and Conference Center, responded to this review, April 4, 2014
Thank you so much for staying with us and for taking the time to write a review. We are happy you chose to stay with us while visiting your son at the University of Maine. We are glad that you enjoyed our complimentary continental breakfast and that you found our location convenient. We look forward to your next stay with us. For our frequent travelers we have a Welcome Home Program. Ask us about it at the Front Desk the next time you stay. Take care and thank you again.



Sincerely,


Amanda Schmidt
Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Millinocket, Maine
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 1, 2014

Our State Florists' Association has found a home!! The staff at the Black Bear Inn and Conference Center is wonderful. Whatever we ask, is immediately seen to. The rooms are clean, comfortable beds and all the comforts of home. The meeting rooms are always kept spotless, bright and neat. The food has always been superb whether for the dinner meal or the luncheon during our programs. I highly recommend the Black Bear Inn and Conference Center for your functions. Accommodating, quick response, reasonable pricing and lovely atmosphere.

  • Stayed March 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
thpalmer3, Front Office Manager at Black Bear Inn and Conference Center, responded to this review, April 2, 2014
Thank you so much for having the Floral show with us! We look forward to it as much as you do! The hotel always looks and smells so nice when you are here. We are so happy you enjoyed the conference spaces and the guest rooms. We look forward to seeing you all again in September! Take care and thank you again.



Respectfully,


Amanda Schmidt
Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gorham, Maine
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 23, 2014

We rented 12 rooms for a one night business trip, and all the staff were very happy and helpful. The rooms were neat and clean, and building as a whole very quiet. There was a breakfast compliments of the house which was comprised of good, fresh, food.

Room Tip: Reserve early The rooms tend to be a bit warm
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  • Stayed March 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
thpalmer3, Front Office Manager at Black Bear Inn and Conference Center, responded to this review, March 25, 2014
Dear Guest,


Thank you so much for having you and your group stay with us. We appreciate your business and you taking the time to write a review. We are happy you found the hotel to be quiet and clean. We are happy our continental breakfast met your needs. We look forward to seeing you the next time you have business in our area. Take care and thank you again.



Respectfully,


Amanda Schmidt
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ottawa, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed March 21, 2014 via mobile

This was our second visit to the black bear inn. All was as expected. We got a room on the non-pet floor, as requested. Check in and out was friendly and efficient. The receptionist provided some bandages for my Freeport-blistered feet. Room was comfortable and clean. The hotel is convenient to UMaine, where one of our children studies. Though the freeway is just yards away, we were not disturbed by it at all. We will return.

Stayed March 2014, traveled with family
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
thpalmer3, Front Office Manager at Black Bear Inn and Conference Center, responded to this review, March 22, 2014
To Our Loyal Guests,


Thank you so much for staying with us again. We are so happy you choose us when visiting the University of Maine. We are happy that check in and check out went smoothly and that you found your room clean and comfortable. We look forward to your next stay with us. Take good care.


Sincerely,


Amanda Schmidt
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlanta, Georgia
1 review
3 of 5 stars Reviewed March 21, 2014

This is a good place for a family visiting students, not if you're looking for a swanky, contemporary, modern conference hotel. The good thing about this place is the service and the location. The ladies at the front desk were very nice and the 5pm cookies were pretty yummy. For what I needed, in terms of location, it worked. But I wasn't impressed at all with the rooms. There was a microwave and fridge in the room, which was a huge plus. And there is free wi-fi in the rooms. Huge plus. But...........the furniture was old and need upgrade. The HVAC was noisy. The bathroom was really just average, needing serious upgrade. Nothing special, more like a Super 8 motel bathroom. Lastly, the "free" breakfast in the morning wasn't much to be desired. Basically, it's all D.I.Y., like going into your grandmother's kitchen and being told to eat whatever is there (i.e. day-old muffins, bread, a batter machine that you fill cupfulls of batter for waffles you have to make yourself, dry instant oatmeal packs, cereal boxes, yogurts in a small fridge.). No warm breakfast, unless you have an hour to make your own, and who has that? It felt more like a Travelodge, than a conference hotel. I won't return.

  • Stayed March 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
thpalmer3, Guest Relations Manager at Black Bear Inn and Conference Center, responded to this review, March 22, 2014
Dear Guest,


Thank you for taking the time to write a review. I am sorry to hear that you will not stay with us again. Just an FYI we do have upgraded rooms available. We are working on getting better breakfast accommodations, thank you for your suggestions. We appreciate that you gave us a chance. We are happy you found the refrigerator and microwave to be helpful in the rooms. Thank you for complimenting our Front Desk staff, I am very glad they were courteous and helpful. Take Care and Thank you again.


Sincerely,


Amanda Schmidt
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Black Bear Inn and Conference Center

Address: 4 Godfrey Dr., Orono, ME 04473
Location: United States > Maine > Orono
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #2 of 2 Hotels in Orono
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Black Bear Inn and Conference Center 2.5*
Number of rooms: 68
Official Description (provided by the hotel):
The Black Bear Inn Conference Center & Suites is an award-winning hotel conveniently located at exit 193 of I-95 and minutes from UMaine campus. The hotel is 100% non-smoking and the popular choice for UMaine visitors, conference attendees and tourists from all over the world. Each room offers a refrigerator, microwave, and Keurig coffee maker. Guests can access our free high speed-Wi-Fi. While you're here, enjoy a delicious meal from our on-site cafe, open for dinner from 5-8pm, Monday-Saturday. With 7,560 square feet of conference space, we are the area's premiere destination for weddings, banquets, and corporate events. ... more   less 
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Also Known As:
Black Bear Hotel Orono
Best Western Orono
Orono Best Western
Black Bear Inn And Conference Center Orono, Maine

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