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Black Bear Inn and Conference Center: Traveler Reviews

2.5 of 5
4 Godfrey Dr., Orono, ME 04473
Hotel amenities
Black Bear Inn and Conference Center
Ranked #1 of 2 hotels in Orono
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76 reviews from our community

    Trip type
Traveler rating
    37
    29
    3
    6
    1
Date Rating
Harrisville, Pennsylvania
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
10 helpful votes 10 helpful votes
“Best staff welcome and cleanest rooms on this 7 day trip”
4 of 5 stars Reviewed August 14, 2011

We stayed in 7 different hotels throughout our Main trip and the Black Bear was the most pleasing. The rooms were roomy, clean and beautifully decorated with a rustic lodge theme that was cozy and pleasing to the eye. (I thought it might me "hokey", but no!) With all that expected comfort, we were also pleased to be invited to a wine and cheese reception in the main lobby. That was a nice way to mingle with other guests and lighten-up after a long drive. This is a non-smoking hotel as was expected, but for my die-hard smoking friends, the lodge offers a clean, covered patio with ashtrays placed far from the possiblility of offending other guests. That's thoughtful!
The staff was very warm and welcoming and ready to offer help and information on the area. Great breakfast too. Orono is close to all the places one might be looking for without the very high prices of being right on the coast.

Room Tip: The beautiful Bear quilts are locally made and can be bought at the lodge
See more room tips
  • Stayed August 2011, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask ninetoesjo about Black Bear Inn and Conference Center
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
thpalmer3, General Manager at Black Bear Inn and Conference Center, responded to this review
August 23, 2011
Thanks for your kind words. We are glad you enjoyed hotel and the complimentary wine and cheese reception. We just just started the 'reception' and it has gone very well. I will pass your comments on to our staff. Thanks again Tom Palmer/GM
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Flemington, New Jersey
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
13 helpful votes 13 helpful votes
“Poor Service and Lack of Cleanliness”
2 of 5 stars Reviewed August 8, 2011

I stayed here in May for two nights and was so disappointed on cleanliness. It's an older hotel; however, the age of hotel should not be an excuse for being dirty. The floor was not vacuumed; there was brown and red splatter marks on the wall and door; the sheets did not fit and there were stains on the bedspread; dust on the furniture; and dirt in the bathroom (floor, tub and counter). I know most the reviews were good for this hotel, so maybe this was a fluke... if so I hope these problems were resolved! The other thing was the man at the front desk was very sarcastic when we requested extra sheets (it was like pulling teeth to get some that actually fit!). Not at all what I had expected.

  • Stayed May 2011, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
Ask NatureLover9331 about Black Bear Inn and Conference Center
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
thpalmer3, General Manager at Black Bear Inn and Conference Center, responded to this review
August 11, 2011
Sorry you had a bad experience someplace but it wasn't here. We don't have any men working the desk and we have no record of an incident like this in our log. Our staff is here to take care of any problems that may arise. Waiting 3+ months to post a responsee is not helpful wherever you stayed. Try us next time! Tom Palmer/GM
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CANADA
Senior Contributor
22 reviews 22 reviews
17 hotel reviews
Reviews in 17 cities Reviews in 17 cities
29 helpful votes 29 helpful votes
“Absolutely Loved It!”
5 of 5 stars Reviewed August 8, 2011

This is our second stay at the Black Bear Inn and we loved it as much as the first. They happily took our little Scottie as a guest and we appreciate that very much. We wanted a room with a fridge and the room they had for us did not have one. Guess what! They brought us one. The staff is very friendly and helpful. We enjoyed the breakfast and had room service one night. It was very good and reasonable. The decor is so cozy with the Bear quilts and the bear pictures over the bed. We went for walks on the main street and there are fast food outlets there if you want them. There is also a small shopping center within walking distance. We plan to return, this location is excellent for shopping in Bangor and only a few minutes drive away. Next time we will book ahead and get a suite with the fridge. Thanks for a great stay!

  • Stayed August 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask nononsense42 about Black Bear Inn and Conference Center
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
thpalmer3, General Manager at Black Bear Inn and Conference Center, responded to this review
August 11, 2011
Thanks for your comments! We watch Tripadvisor for comments and we appreciate your kind words. See you soon! Tom Palmer/GM
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Monroe, Maine
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
“I Loved it and I will be back!”
4 of 5 stars Reviewed July 26, 2011

My room was clean and comfortable and the staff was warm and friendly! Great Job!

  • Stayed July 2011, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
See 2 more reviews by animallover39 for Orono
Ask animallover39 about Black Bear Inn and Conference Center
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
thpalmer3, General Manager at Black Bear Inn and Conference Center, responded to this review
July 28, 2011
Thanks for the compliment. I will pass your comments on to our staff. They are a friendly hard working crew. We are lucky to have them working for us! Tom Palmer/GM
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Nashua, NH
Senior Contributor
25 reviews 25 reviews
14 hotel reviews
Reviews in 20 cities Reviews in 20 cities
5 helpful votes 5 helpful votes
“Always a nice stay!”
4 of 5 stars Reviewed June 10, 2011

I have stayed at the Black Bear Inn several times over the past few years. It used to be a Best Western. The staff is very attentive and helpful. Fresh cookies at check in. Motorcycle friendly. The location is excellent, easy on/off highway. Walking distance to fast food, take out Chinese. Rooms are clean and comfortable, right down to the Teddy Bear to keep you company.
The shower was hot and powerful. I really like the individual Keurig coffee maker in the room! Will definitely stay again when I am in the area.

  • Stayed June 2011, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask SheRidesABeemer about Black Bear Inn and Conference Center
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
thpalmer3, General Manager at Black Bear Inn and Conference Center, responded to this review
June 11, 2011
Thank you for your kind words!!! We hear so many positive comments but to see it in writing makes all the difference in the world. I will share your comments with our staff. Thanks again!!
Tom
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
 
 
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Additional Information about Black Bear Inn and Conference Center

Also Known As:
Black Bear Hotel Orono
Black Bear Hotel
Best Western Orono
Orono Best Western
Black Bear Inn And Conference Center Orono, Maine
Address: 4 Godfrey Dr., Orono, ME 04473
Region: United States > Maine > Orono
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #1 of 2 hotels in Orono
Price Range: $$
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
The Black Bear Inn Conference Center & Suites is an award-winning hotel conveniently located at exit 193 of I-95 and minutes from UMaine campus. The hotel is 100% non-smoking and the popular choice for UMaine visitors, conference attendees and tourists from all over the world. Each room offers a refrigerator, microwave, and Keurig coffee maker. Guests can access our free high speed-Wi-Fi. While you're here, enjoy a delicious meal from our on-site cafe, open for dinner from 5-8pm, Monday-Saturday. With 7,560 square feet of conference space, we are the area's premiere destination for weddings, banquets, and corporate events. ... more   less 
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