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“excellent stay” 5 of 5 stars
Review of University Inn Academic Suites

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University Inn Academic Suites
2.5 of 5 Motel   |   5 College Avenue, Orono, ME 04473   |  
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Hotel website
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Hotel amenities
Ranked #1 of 2 Hotels in Orono
Certificate of Excellence 2014
GreenLeadersBronze level
Edinburgh, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
“excellent stay”
5 of 5 stars Reviewed September 20, 2013

This was our 2nd hotel in a 8 hotel trip for our 3wk road trip of north east america.
On arrival hotel staff very friendly and helpful. We stayed 4 nights in a mini suite with river view.
Hotel very clean, tidy and homely. I felt very comfortable just sitting in the reception area and reading. It is a very busy little hotel but all staff took time to talk to me each day.I would highly recommend staying here great value for money and a beautiful area to visit.

Room Tip: Riverside view
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  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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271 reviews from our community

Traveler rating
    131
    107
    23
    8
    2
See reviews for
132
42
20
39
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (108)
Date | Rating
  • English first
  • Any
English first
Cardigan, Prince Edward Island, Canada
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 12, 2013

Was in Orono for business at the University. I was allowed an early checkin, which helped as I just drove for 7.5 hours and was facing several hours of meetings in the afternoon. Room was clean and functional. Not a 5 star but very acceptable.

After a long day, which included a banquet, I crashed in a very quiet room. At checkout I smelt bacon and was directed to a very nice breakfast area with a nice complementary breakfast!

I'll stay there again.

  • Stayed September 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laval, Canada
Senior Contributor
35 reviews 35 reviews
12 hotel reviews
Reviews in 17 cities Reviews in 17 cities
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed September 9, 2013

love staying here as it is close to the u of maine where my daughter is,however,this time our room had a funky smell.I didnt report it because I was out most of the time but my husband suspects it was from a previous client who had a dog.( smelled like dog urine to him) Since I know animals are allowed I think it is a good idea to ask for a room where no animals are allowed to stay- especially if you are alergic.
Also the was a non working hair dryer which I did report and I was given a new hair dryer whichdid work well but the lady at the desk was a bit off putting and not the usual friendly staff type.
When I told her about the dryer she said she would look for one but if there wasnt an extra there was nothing she could do as the hotel was full.Just the way she said it and her attitude before looking was so unnecessary and not up to the usual friendly service I have come to expect from this inn.

Room Tip: if your allergic to dogs make sure to ask for a room that has not been previously occupied by an an...
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  • Stayed September 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
traceywhitten23, Owner at University Inn Academic Suites, responded to this review, September 11, 2013
Thank you very much for the feedback. The two negative items noted in your review are not acceptable for our normal standards. It would be very helpful if you could email us with either your name, room # and date of stay so we may address these issues. Earlier today, we did pull out a carpet in one of our dog rooms that had developed a bad odor that was untreatable. That room is being replaced tomorrow with a brand new carpet and what we found under the old carpet confirmed our suspicions. As for the unfriendly desk person, that is quite unusual and absolutely needs to be addressed. I am so sorry about that! Thanks for again for the feedback.
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Cambridge, Ontario, Canada
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 2, 2013

We're from Ontario (Toronto area) and we've stayed at the Inn a couple of times while visiting the university. It's great to be so close to the campus. We enjoy sitting in the lounge with our coffee in the morning - feels like home. The pool is very nice and beautifully maintained and we enjoyed an afternoon by the pool with friends on our most recent visit in August 2013.

  • Stayed August 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Middle Village, New York
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 1, 2013

Friendly staff clean rooms two min from university of Maine...
Free hot breakfast in the morning... Will be back again.... Soft bed great shower bathroom little small. Will be back again. Reasonable rates. Nice size rooms...

  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ramsey, New Jersey, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed September 1, 2013

Room, breakfast and staff were to our satisfaction, however, housekeeping staff needs to be more alert to inform maintenance staff of tub drainage and mold found on the shower ceiling. What very discouraging to the cleanliness of the rooms. Although drain was unclogged no one ever came to work on the mold. We also found food packaging from the previous guest under the bed. Need to become more aware of such food items since they attract some unwanted creatures that are disliked by most humans.
Thank you

  • Stayed August 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
traceywhitten23, Manager at University Inn Academic Suites, responded to this review, September 2, 2013
Thank you so much for the feedback. Normally our staff is extremely conscientious of the fine details noted in your review. Could you please let me know the room number or your last name so we may follow up? The volumes of people this weekend certainly may have contributed to some missed details but ultimately there is no excuse. We hope you enjoyed your stay otherwise.
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E Islip,NY
1 review
5 of 5 stars Reviewed August 31, 2013

We have stayed there a few times and have never been disappointed. The owners are friendly as well as everyone else there. The rooms are clean and the beds are comfortable. The hot breakfast included is great. Our daughter goes to UMaine and each time we go for a visit we will stay at the University Inn Academic Suites!

Room Tip: Ask for the riverside view. Beautiful!
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  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about University Inn Academic Suites

Address: 5 College Avenue, Orono, ME 04473
Phone Number:
Location: United States > Maine > Orono
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Orono
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — University Inn Academic Suites 2.5*
Number of rooms: 48
Official Description (provided by the hotel):
Overlooking the Stillwater River in the charming college town of Orono, University Inn Academic Suites is committed to Downeast hospitality. We are within walking distance to some of downtown Orono's finest restaurants and driving distance to many attractions of Downeast Maine. Our property has access to the Stillwater River with some of the best fishing in Maine. Being only 1/2 of a mile from the University of Maine, we are the closest accommodations around, as well as also minutes from the Bangor Mall and LL Bean and many historic sites, including day trips to Acadia National Park , Baxter State Park and the Moosehead Lake Region. The University Inn is a family run Inn with a newly renovated building. All of our spacious rooms have private balconies with many of them overlooking the river, as well as a refrigerator, microwave and Keurig coffee maker. Our seasonal outdoor heated pool with bar service is the perfect way to relax or spend time with friends & family. We offer free wireless in all of our rooms, complimentary hot breakfast, fitness & recreation center, a smoke free and environmentally conscious building and limited pet friendly rooms. ... more   less 
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Also Known As:
University Hotel Academic
University Motel Academic
University Inn Academic Suites Orono, Maine

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