It's funny how what seems to be random events, end up being synchronistic meetings with great people.
We stumbled upon Waves oceanfront resort in Old Orchard Beach ... just looking for some good off season deals ... The lobby was busy, and the general manager was working with staff when he noticed that I had not been helped ... he dropped everything and came up to greet me.
he offered me Excellent customer service...and provided us with different price points and options.
The facilities are SO CLEAN!!! the hot tub and mineral pool are beautiful and new. We were impressed as we walked through the halls to see staff on their own accord, wiping down walls and other surfaces that the average traveler would never touch. The staff seemed to work very thoughtfully and independently ... they took pride in their work. I was shocked, until I saw on Wednesday, the entire staff came together and were fed in a common area ... they were treated like family.
I was amazed.
After talking with the General Manager and complimenting him on this facility, I started to make sense. He indicated that the staff are students from all over the world and they take care of them very well, giving them a sense of ownership and pride.
Do yourself a favor, stay at WAVES ... support people who are doing the right thing and are committed to always giving their personal best.
you will be glad you did!
- Also Known As:
- Waves Oceanfront Hotel Old Orchard Beach
- Waves Oceanfront Hotel
- Hotel Waves Oceanfront
- Waves Oceanfront Resort Old Orchard Beach, Maine
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