I recently was given a spa day as a birthday gift...I should say that i have been going to Ogunquit since i was a kid but had never been to The Cliff House because it was so elite. I arrived for a full day of services: massage, facial, manicure, pedicure and left feeling that the treatments were overpriced and I am not certain that the people in the nail salon were actually certified nail technicians.
Massage: 50 minutes with no background music so all I heard was the therapist's deep breathing. Very surface level massage, did not concentrate on the areas of stress that he and I discussed at the onset. Have had better massages at Massage Envy, Hand & Stone, and independent places. A big let down...thought Cliff House would have the best of the best on staff.
Facial: therapist was kind but flat out said she would not be doing any extractions and actually recommended a Biore pore strip (think back to the 90s). Cliff House makes a big deal about their blueberry themed mask. It was relaxing but I won't be going back.
Manicure: horrible. Limited selection of polishes, question the credentials of my technician....hasty, messy (had to have it fixed and then it was smudged again before I left), no nail drying fans or machines, technician filed my nails, did a blueberry scrub and painted them. Better off going somewhere else and paying $10 than the OUTRAGEOUS $50 they charge.
Pedicure: technician was very nice but again I doubt she was a certified nail technician. For $70 I was expecting to feel pampered (hot stones, paraffin wax, etc) NOPE! Save your hard earned money!
Waiting area was dated with plastic flowers. There were no snacks for clients who were there for a full day of treatment...oh, correction...there was a bowl of lemons and limes and some shriveled strawberries??? Management should consider their clients needs...water with lemon only goes so far. Bottom line is my image of The Cliff House being elite was way off base. They are in need of a major upgrade to justify their high prices. Disappointed.
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