After many years of Holiday ski trips we decided to try Sunday Rver over New Years.Although this would be our first trip to Sunday River ,we heard that overall it would be a fun trip.
Check-In : Upon arriving on December 28, 2007, we were greeted by friendly doormen, who helped us unpack our car and bring in the luggage. Check-In was easy, upon finding out that our room would not be ready until after 6pm. We proceeded to the restaurant , Legends, for an early dinner, only to find out that we could only order from a limited menu, until after 6pm. We found some of the items to be acceptable, and some poor. All of the items were in the upper price range for basic food.
Room: We found the room to be very basic, and overall pretty clean. Mattresses were way too soft for the liking of some of us, but were okay for others. Vanities in the bathroom were very low, up to my knees. There was no mini- refrigerator in the room, so we had to keep beverages or other items outside on the deck. There was no water, except for the $3 bottles sitting on the low vanity when we walked in. There was no seating in the room ,except for two wooden chairs. The television was very old, and constantly made odd noises. Sound - proofing was not the best, we could hear exactly what our neighbor was watching on television and what they were talking about all the time. I would suggest non-adjoining rooms. The pool and hot tub were very nice, with indoor access to the pool, so that you didn't have to go outside to get in. Hot tub was always crowded and there was not one time during our trip that therewas enough room for us to go in. (very small) The sauna and steam- room were very nice features to have after gettingout of the pool.
Lobby: We found the lobby to be very small with limited seating. ( there were two chairs and two small couches) Furniture was showing its wear and tear. We were very surprised to see that there were no Christmas or New Years decorations, seeing that we were there for the Christmas and New Years holiday week. We did go to the Jordan Grand Hotel, and they had beautiful trees and other decorations.
Breakfast: We had our first breakfast experience at about 9:30 , and our family of 3 was only allowed two included breakfasts, having to pay for the third person. We found selections to be very limited, food was given in rations. We had to ask for evrything ex. hot water for tea, peanut butter (which was brought about 3 at a time).
Skiing: Our first day after a six-inch snow fall that evening, we were shocked to find that NONE OF THE SLOPES WERE GROOMED. We saw many injured people , and spoke to one person with a dislocated shoulder, who had to wait 45 mins for ski patrol to help him. Most chairlifts were VERY slow.
Dinner: After deciding to have dinner in town, we consulted the front desk for a recommendation. They suggested Rooster's Roadhouse, and allowed us to review the menu. When we arrived, we sat down immediately, and waited about 30 minutes for a server. After selecting everything that we wanted to order, we were told that we could not order from that menu, and that it was a limited menu that night. Food was okay, but about a 2 hour dining experience.
New Year's Eve: After reviewing the website, New Year's Eve parties for our family was one of the reasons we selected Sunday River, but found something totally different. We made a reservation at Slider's, because the New Years Eve buffet "party" closed at 10 pm. Only to find when we arrived, that a limited sandwhich menu was being served, along with a poor wine selection, and a handfull of people, most of which were employees. We decided to have dinner at the Grand Avenue Steakhouse, which was located down the hall from Slider's. We were graciously greeted, and seated promptly, only to wait 45 minutes before even seeing our server. However, we had four different water servers, who came by frequently. Once we ordered, we waited patiently for 2 hours for our food to arrive. The food was very good, however, we found the restauarant to be very cold, several of us not taking off our ski jackets. We decided that we would take the bus back to the Grand Summit for coffee and dessert at Legends, which was closed at 10 pm on New Year's Eve. We then concluded to take the trolley back to the Jordan to watch the "midnight fireworks" ( our first New Year's Eve spent on a bus). We arrived at the Jordan bowl at about quarter to twelve, looking foward to the "midnight fireworks". No one at the front desk knew where they were going to be lit-off. The large number of people waiting to see them were wandering about the hotel trying to find the fireworks. After waiting until about 12:30, we decided to give up on the fireworks and take the shuttle back. The next morning we were told that the fireworks didn't end up going off until 1:15. (after everyone had left)
Check- Out: Trying to meet the hotels requirements of 10:30 AM CHECKOUT, we summoned for a bellman, and car vallet around 10:15 AM, and waited. At 11:15, we decided to take our own bags downstairs, with no luggage cart( none avaliable). We then asked the front desk to unlock the key box, so that we could get our keys out of the pile in the bottom of the box, and then find our own car in a distant lot, and clean the 6 inches of snow off of it. We loaded the car ourselves, there was one bellman in sight. We then proceedeed to leave ( thank goodness)
*the one good thing we found on the trip was the wedge salad that was served in many of the restaurants, for different prices.
We will be going back to our old ski areas, and New Year's Eve parties that do not close at 10PM from here on in. ( The Balsams)
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.