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“Excellent value” 5 of 5 stars
Review of Nonantum Resort

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Nonantum Resort
3.5 of 5 Resort   |   95 Ocean Avenue, Kennebunkport, Kennebunks, ME 04046   |  
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Hotel amenities
Ranked #2 of 6 Hotels in Kennebunkport
GreenLeadersGold level
mattapoisett
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
“Excellent value”
5 of 5 stars Reviewed November 19, 2010

We stayed at this resort located right on the water. The hotel rate was $99 and included a sit down breakfast cooked to order in their restaurant. All the rooms in the portside wing face the water. Great value in an ideal location..

  • Stayed November 2010, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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864 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (287)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Boston, Massachusetts
Senior Contributor
21 reviews 21 reviews
19 hotel reviews
Reviews in 18 cities Reviews in 18 cities
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed November 15, 2010

I stayed one night in a portside room on the third floor. The room was cozy but certainly big enough for one or two people. I appreciated the Keurig coffee maker and the gas stove on a cool November night. The bed was adequately comfortable and the room was overall very clean. The best was the big picture window overlooking the bay - simply fantastic!

Yes the building is on the older side and some of the rooms have hardood floors so you can hear people walking around through the walls. I'm pretty picky about that type of noise and thought it would be an issue but I ended up sleeping fine. However given noisy people or kids I could see it potentially being bothersome.

The hotel is in walking distance of downtown and in the opposite direction is a lovely walk passing by beautiful homes and ocean views. There's no beach on-site but there's plenty close by.

One drawback is other than the outdoor pool (which is closed after summer) there are no on-site amneties. So depending on when you go and how much you like to have things to do (fitness room, spa, indoor pool), it may be a consideration.

Overall it's a nice hotel that offers a very reasonable off-season rate.

  • Stayed November 2010, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
near Geneva
Top Contributor
170 reviews 170 reviews
44 hotel reviews
Reviews in 73 cities Reviews in 73 cities
82 helpful votes 82 helpful votes
3 of 5 stars Reviewed October 24, 2010

Nice resort in a good location. Perhaps spoiled to the point of carelesness. The rooms are fine and have no quibble with them. The restaurant (ours was the only group this night) has good food but amateurish service and a peculiar attitude to beverages. They cannot be ordered at the table. Instead, You have to go to the bar, pay for them and bring them to the table yourself. The young man at the bar automatically charged an 18% tip without consulting *the computer did it" and very reluctantly refunded it later with such poor grace to the point of rudeness. I guess he knew that tour participants are not likely to come back. He is right.

  • Stayed October 2010
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jeangm11, Owner at Nonantum Resort, responded to this review, March 23, 2011
This reviewer is absolutely right to be angry! There were two issues here:
First of all, no guest should feel they need to go to the bar to get their own drinks while dining in our dining room! Secondly, the bartender was in error to add a gratuity. If that happened by mistake, he certainly should have been gracious about correcting his error.
The Bar Manager and I have discussed both of these issues and I want to reassure all of our guests the set of circumstances this guest discribed will not happen again! The bus tours will be properly staffed so there is a cocktail person on the floor at all times and bar tenders are crystal clear that gratuities are at the full discretion of the customer.
One point that I would disagree with: We have many tour group members come back another time! We are always delighted to welcome them back!
Thanks for giving me the opportunity to respond!
Jean
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bexhill-on-Sea, United Kingdom
Senior Contributor
31 reviews 31 reviews
14 hotel reviews
Reviews in 18 cities Reviews in 18 cities
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed October 23, 2010

This hotel is truly charming, it's a mix of the 'Dirty Dancing Complex' and gives a feel of family run care, it's quaint, warm, welcoming and comfortable. Rose on reception is a gem and all the team we met really tried their best to help. The grounds are well kept and generally this is just a lovely place to stay and relax. This is the best New England Hotel we stayed in and we will most definately return at a future date.

  • Stayed October 2010, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Contributor
14 reviews 14 reviews
3 hotel reviews
Reviews in 8 cities Reviews in 8 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed October 11, 2010

the first time we stayed here we were blown away by how pretty it was. our room had a small outdoor patio for two and it was very cozy. the room was very clean and the bed/pillows were great!

we originally only booked one night but we woke up the next morning and decided to stay another night. we couldn't stay in the same room so they moved us (and all our bags) to a larger room with a better view and bigger bed for no additional cost of the one we had originally booked!!!! that's wonderful and shows they care about their guests.

the free breakfast in the morning was outstanding! I have never seen such a variety and have it all taste good as well! the servers and kitchen staff operatered like a well oiled machine! FABULOUS BREAKFAST!

the Nonantum is in a great location for shopping or going to the beach. there is a great trolley tour you can enjoy as well that stops in kennebunkport center and will pick you up and drop you off at the hotel!

Overall our stay was a very positive and memorable experience. we plan on staying there again in a month. thank you to the helpful staff and great management that helped make our stay a pleasent one!

  • Stayed August 2010
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Cambridge, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed September 17, 2010

The front desk was confused on check in...the night Manager said she would fix the errors in the computer. Guess what...check out was a mess because the computer wasn't updated. The food was okay......nothing to write home about. Accommodations were overpriced.

  • Stayed September 2010, traveled as a couple
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lockport, NY
Senior Reviewer
7 reviews 7 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 10, 2010

Affordable waterfront hotel in walking proximity to Dock Square and Walker's Point. Start your day with their included breakfast that offers something for everyone. In room Keurig coffee. Staff was friendly and eager to please. The grounds are beautifully landscaped. Pool was refreshing. Kayak rental was included in our stay...which was a nice way to check out the boats on the river. Live entertainment nightly including live bands, smores and sing a longs by the campfire, cooking demos, and morning fitness walks. Our room 3rd floor Portside was decent, bed was comfy, not really fancy, but the gas stove kept the room warm so we could leave the windows open and hear the ocean at night. We had a great stay. When you read the other reviews...some not so flattering...I say for the money we got a great value, good location, and we had a great time. We will come back for sure!

  • Stayed September 2010, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Nonantum Resort

Address: 95 Ocean Avenue, Kennebunkport, Kennebunks, ME 04046
Phone Number:
Location: United States > Maine > Kennebunks > Kennebunkport
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Kennebunkport
#1 Romantic Hotel in Kennebunkport
#1 Green Hotel in Kennebunkport
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Nonantum Resort 3.5*
Number of rooms: 111
Official Description (provided by the hotel):
Waterfront Resort. The ambiance of a bygone era. Experience the Maine of yesterday on the picturesque shores of the Kennebunk River. Established in 1883, this enchanting Kennebunkport resort features elegantly appointed rooms, private baths, fine dining, heated pool, free WiFi, exceptional service. Scenic lobster boat and sailboat and sport fishing tours plus kayak rentals from our marina. On the trolley route. Victorian charm with contemporary amenities. ... more   less 
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Also Known As:
Nonantum Resort Kennebunkport, Maine
Nonantum Hotel Kennebunkport

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