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Maine Stay Inn and Cottages: Traveler Reviews

3.5 of 5
34 Maine Street, Kennebunkport, Kennebunks, ME 04046
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Maine Stay Inn and Cottages
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339 reviews from our community

Traveler rating
    272
    46
    11
    6
    4
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Families
63
 
Couples
232
 
Solo
7
 
Business
5
 
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Date Rating
Mount Dora, Florida
Senior Contributor
32 reviews 32 reviews
25 hotel reviews
Reviews in 23 cities Reviews in 23 cities
21 helpful votes 21 helpful votes
“Just ok”
2 of 5 stars Reviewed December 23, 2012

Nice and clean room, mattress very uncomfortable, old foam pillows on the bed, breakfast was average. In overall could be a very nice place to stay, but there is a lack of attention in details to make this place special.

  • Stayed December 2012, traveled as a couple
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
Ask joelfranceusa about Maine Stay Inn and Cottages
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kportinnkeepers, Owner at Maine Stay Inn and Cottages, responded to this review
December 30, 2012
This review truly blindsided us, because these guests sought us out during their stay to compliment the quality of our accommodations. During our interactions, I learned that these guests worked for a luxury European hotel corporation, where they often stayed. These hotels staff bellhops, doormen, 24hr concierge, valet parking, and offer professional restaurant facilities. Guests receive daily fresh flowers, twice daily housekeeping services (and upon request), turndown, and full room service. As a bed and breakfast, this is not something we strive for. While we are extremely proud to offer luxurious accommodations, attention to detail, and the best customer service possible, we are not and will never be the full-service hotel these guests require.
The suite these guests chose is our most luxurious, and had just undergone a massive renovation. A comparable suite at any of the hotels these guests frequent often run more than four times the cost of ours, but we strive to provide affordable luxury. During the renovation, everything, including the mattress and pillows were replaced. We do not use foam pillows anywhere, but instead purchase StaminaFibre pillows, which are a washable, hypoallergenic down replacement. However, we keep feather pillows on hand, available upon request, which is indicated clearly in each guest room. Mattresses are a very personal preference, so we intentionally offer a variety of levels of firmness. Had they indicated a preference or expressed dissatisfaction earlier, we would have happily moved them to a different room.
In retrospect, we believe that part of their dissatisfaction stems from our breakfast service, because while it can be delivered to their door, they do not receive wait service inside their room. But while this review is saddening, we certainly recognize that these guests arrived with expectations that cannot be met by a bed and breakfast.
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Chattanooga, Tennessee
1 review
“"Comfort, convenience, and cozy in Kennebunkport Maine"”
5 of 5 stars Reviewed December 18, 2012

My wife and I wanted to find a nice holiday retreat experiencing Maine for the first time. Upon doing considerable research, we were so fortunate to discover Maine Stay Inn & Cottages. Judi and Walter are wonderful innkeepers providing a variety of accommodations within walking distance to charming Kennebunkport. We elected to stay in one of the cozy cottages, although we will be tempted to try one of the lovely rooms in the main house next time. Either way, one thing we will definitely look forward to are the "to die for" breakfasts. It was great to have this time of the day to interact with other guests and share experiences and ideas. The accommodations, atmosphere, and overall hospitality were excellent and we greatly appreciate the effort Judi, Walter, and the entire Maine Stay staff provides at this Kennebunkport jewel. Thank you for adding wonderful memories to our first holiday visit to Maine!

Room Tip: The cottages are great for privacy, while the main house rooms are nice for the main house amenities...
See more room tips
  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Kent D about Maine Stay Inn and Cottages
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Auburn, New Hampshire
1 review
“Christmas Prelude at The Maine Stay Inn”
5 of 5 stars Reviewed December 9, 2012

The Maine Stay Inn was an excellent choice for our stay in Kennebunkport for the Christmas Prelude. You can't get a better place to stay with awesome food, hosts and ambiance. Their breakfasts are to die for delicious, rooms warm and inviting and the innkeepers are friendly and helpful.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask bartnk about Maine Stay Inn and Cottages
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
“Awesome Prelude weekend!”
5 of 5 stars Reviewed December 9, 2012 via mobile

We are repeat guests with Walter and Judi. This was our first year to come for Prelude. We have stayed in different rooms on the property this time we were in the newly remodeled #12! Two room suite with the best bathroom and shower you will find anywhere. The guests are a lot of fun! We spent 2 hours in a great conversation with several on Saturday night. We look forward to coming in the summer of 2013.

Stayed December 2012, traveled with family
Was this review helpful? Yes
Ask Sara Z about Maine Stay Inn and Cottages
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stamford, Connecticut
1 review
3 helpful votes 3 helpful votes
“Very good but inn keeper not warm”
4 of 5 stars Reviewed December 9, 2012

Just left our stay at the inn - the place was very nice but don't stay cottage 10 - beds are as hard as rocks!!!! Other than that - very nice Inn. As for the Owner - she can use a little sweetness to her personality if you going to be in this line of business. Also - as a suggestion - I would display a menu of your typical breakfast - so people can say to you if this works or not. The breakfast did not work for me . A comment was made to our group - I wish people would have told them what like for breakfast - not very nice in her tone. So if you don't want devil foods pancakes .... email in. I was fine just having the coffee but could have live with out the comments. So the next day we made sure we left early - did not want a repeat performance. Can only speak for us - which we did leave saying - this was a lovely place but too bad the not so friendly inn keeper ways put the damper on our stay.

Stayed December 2012, traveled with family
Was this review helpful? Yes 3
Ask Took430 about Maine Stay Inn and Cottages
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kportinnkeepers, Owner at Maine Stay Inn and Cottages, responded to this review
December 11, 2012
My daughter’s favorite book growing up was Alexander and the Terrible Horrible, no Good, very bad Day. Saturday I felt like Alexander. The inn was fuller than it had ever been. All sofa beds and aero beds were used. 47 guests for breakfast, the most ever. I planned a festive Christmas menu especially for the young at heart. Homemade devils food pancakes with hardly any sugar, topped with homemade raspberry sauce, mint leaves and a dab of whipped cream, scrambled eggs, sausage. The plates looked gorgeous and festive. As I was serving guests began announcing their food allergies and dietary issues to lactose, eggs, wheat, and meat. We request this information 7 times during the booking process and make it clear we need advance warning. I was very frustrated that I could not handle the last minute dietary issues. Apparently I was unable to hide the stress of the situation from my guests and did not appear like my normal warm self. I also apologize for not posting our menu in advance, we normally do this, but it simply got overlooked by my front desk staff with the overly busy weekend. Thanks for reminding us how important this is.

Your comment about our new mattresses being too hard is unfortunate. Mattresses are a very personal thing, some like them hard and some like them soft, but I can only say we do not ever have old and tired mattresses on this property.

It is too bad that I put a damper on your stay, as I had put tremendous effort into making Christmas Prelude special for you and all of our guests. A negative comment such as yours is taken seriously. Thank you for letting me know I did not fulfill your expectations. Constructive comments help me become a better innkeeper.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
 
 
Maine Stay Inn and Cottages
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Additional Information about Maine Stay Inn and Cottages

Also Known As:
Maine Stay Inn And Cottages Hotel Kennebunkport
Maine Stay Inn And Cottages Hotel
Maine Stay Inn And Cottages Kennebunkport
Address: 34 Maine Street, Kennebunkport, Kennebunks, ME 04046
Phone Number:
Region: United States > Maine > Kennebunks > Kennebunkport
Amenities:
Business Center Free Breakfast Free High-Speed Internet Free Parking Kitchenette Suites
Hotel Style:
Ranked #6 of 28 B&Bs / Inns in Kennebunkport
Price Range: $$
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
Historic Kennebunkport bed and breakfast inn offering a variety of gracious accommodations within the quiet Historic District. Choose the romance of one of the Victorian Inn rooms or the spacious privacy of one of the cottage suites, beautifully appointed with a variety of discerning travelers in mind. Relax in a Romantic Cottage suite with fireplace and whirlpool spa tub, or a charming English Country Cottage suite, perfect for families traveling with children or girlfriend getaways. ... more   less 
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