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“Web site photos can be confusing--hiding the drab rooms!” 2 of 5 stars
Review of King's Port Inn

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King's Port Inn
2.5 of 5 Hotel   |   18 Western Ave, P.O. Box 1070, Kennebunk, Kennebunks, ME 04046   |  
Hotel amenities
Ranked #5 of 7 Hotels in Kennebunk
Chicago, Illinois
Senior Contributor
28 reviews 28 reviews
9 hotel reviews
Reviews in 18 cities Reviews in 18 cities
27 helpful votes 27 helpful votes
“Web site photos can be confusing--hiding the drab rooms!”
2 of 5 stars Reviewed October 13, 2012

The photo on the facilities website shows a better view than the actual place. The rooms are rather drab, and need significant upgrading. The bedding and linens are old, well used, outdated and drab. The rooms are drab. The bathroom has the tub and stool in a closet, and that is drab.

The lobby where we checked in was really in need of a facelift, the woodwork was all scratched, filthy carpeting, dark, dingy and drab. Not at all inviting, but, representative of the entire facilities appearance.

Our room was on the second floor near the outside, very dark, wooden rickety stairwell. First of all, there is no elevator so be prepared to lug your stuff up a flight of stairs. Then listen to the other guests lug their luggage up the same flight of noisy wooden stairs, trust me you will hear them. Then listen to them walk back and forth along the wooden outside walkway, to get to their 'drab' rooms, I imagine.

The cost seemed quite high--about $135 per night for the 'lesser priced drab room' considering that this is an old, outdated, drab facility, but I guess we paid for the location, not the drab rooms, as the hotel is located conveniently to the main section of Kennebunkport. Actually within walking distance.

However, this old facility, drab as it is, and quite uninviting once you are in the drab room, however the photos do advertise the facility better than we found it to be. Some fresh linens and a new coat of paint in the rooms, updating the whole enviorment would do wonders.

Breakfast is included, and presented nicely. The serving lady was most accomodating and helpful. The breakfast was better than we had imagined it would be. So that is a plus.

Other reviewers have praised the parking lot. Actually it is small and you must be very careful not to damage your vehicle or others while trying to get around the parking lot. Quite cramped.

Would we stay here again??? No. Too pricey for the value we received.

Also their cancellation policy, as mentioned by other reviewers is nonsense in this day of internet reservations. It is petty.

Room Tip: There are better places that would not be that much more expensive, unless you are happy with a '...
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  • Stayed October 2012, traveled with family
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kingsportinn, Manager at King's Port Inn, responded to this review, October 19, 2012
Dear Ann M.
Thank you for your review. We are pleased that you enjoyed our location, breakfast and service! Our mission is to offer economical lodging options in a very expensive area. The quality of our service, rooms and location for the price can't be beat! $135.00 for weekend lodging during peak foliage season with parking and walking distance to Kennebunkport is an exceptional value!

We recently upgraded to Cuddledown bedspreads and the web photos do not do the rooms justice! We feel that they are truly representative of what we offer (aside from the gorgeous new linens of course!). We are very sorry that you were confused.

When you book online, you are booking through a 3rd party and not directly with King's Port Inn. You must agree to the terms and conditions set forth to complete booking. We are sorry that you feel that you shouldn't have to adhere to the conditions and terms that you agreed to because you booked online.

We stand behind the quality of rooms, service and location which we are proud to offer at a fair price.

We look forward to your return!
Warmest Regards!
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155 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
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English first
Warwick, Rhode Island
Senior Contributor
27 reviews 27 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed October 7, 2012

I was surprised to see the price for this hotel, as it is so conveniently located near everything you want to visit in Kennebunkport. The state of the inn when we arrived confirmed my suspicions. It is very outdated and in desperate need of a hard core scrubbing from top to bottom. The dirty rugs lining the entrance as you walk into the lobby had me worried. Our room was okay, but the rugs were stained, the walls dirty, and there was mold around the jacuzzi tub (which means I couldn't even bring myself to use it). However, the bedsheets and the towels were crisp and clean (thankfully!). The staff was friendly enough and the included continental breakfast was decent. Oh, and there is no elevator, which I didn't know until we checked in. Normally not a huge deal, but we ended up on the third floor, and as someone currently dealing with a knee injury, having to traverse the stairs every time was a bit of a struggle. Overall, I wouldn't stay there again.

  • Stayed October 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kingsportinn, Manager at King's Port Inn, responded to this review, October 19, 2012
Dear Febgrl77
Thank you for your review! We are pleased that you enjoyed our location, staff, breakfast, linens and value!
We are so sorry that the stairs were a struggle for you. King's Port Inn does NOT have an elevator. Having any type of physical restriction or need is important information to communicate when making reservations. We will always do everything within our power to assign rooms based on requests. If you wait until check in, we may not have any the flexibility to accommodate your request at that time.
As a representative of a property that I take great pride in, it is my sincere hope that guests will let the front desk know as soon as they become aware of a problem, so that we have can resolve the problem immediately.
Investigating negative comments made on a review site by an anonymous person that stayed in an unspecified room number on an unknown date always poses a challenge, however we appreciate your comments and have worked hard to find and address these issues.
We look forward to your next visit!
Warmest Regards!
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Henley on Thames
Senior Contributor
31 reviews 31 reviews
5 hotel reviews
Reviews in 18 cities Reviews in 18 cities
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed September 30, 2012

a motel which looks fairly good from the outside but as soon as you step into the entrance you start to worry. this place is desperate for an upgrade. rugs are very dirty and the wallpaper is dire.. Dark and just awful. It is in a good position though and the welcome was good. the room was large but again really old fashioned, large box of a TV, very badly designed layout for bathroom, awful tiles on the ceiling and not too sure of the bedding ..... Just not ironed or not fresh? I didn't really want to think about it too much! breakfast not brilliant, but it was billed as 'continental' and it was all there, just not set up well. there are lots of other places to stay, bit more expensive and I wish we had paid more and had a better experience. staff were friendly and helpful. If you are looking for a low price in this fabulous area then you will be lucky to find it. spend a bit more - you can't take it with you!!!

  • Stayed September 2012, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kingsportinn, Manager at King's Port Inn, responded to this review, October 20, 2012
Dear Ann638,

We are very happy that you enjoyed our location and the friendly service from our staff! We stand behind the quality of rooms, service and location, which we are proud to offer at a fair price. Our Premium King and Queen annex rooms were designed to offer an economical lodging option in an expensive area. We appreciate our budget conscious guests and work hard not to overprice these rooms. While they are not the most spacious or luxurious of our room types, they are clean, comfortable and a great value.

If you are willing to pay more for the best possible experience, why not choose to reserve a more luxurious room in the main inn, which is still an exceptional value at a great location?

Most of our upgraded rooms have flat screen TV's and we will be replacing the rest in 2013… along with many other wonderful changes!

We have had a wonderful 2012 season and were fortunate enough to run at full occupancy from July to mid October, with lengthy cancellation lists on weekends. We love what we do and we enjoy giving guests the opportunity to stay within walking distance to town at a reasonable price.

Most importantly… if someone reserves a room, but is not satisfied upon arrival, we will do everything within our power to find a reasonable solution. If we are unable to do so, we will release a guest of their obligation, so that they can find something that better suits their expectations elsewhere. We truly appreciate the opportunity to fill our property with happy, satisfied customers.

We look forward to your return!
Warmest Regards!
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London, United Kingdom
Contributor
15 reviews 15 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed September 26, 2012

Stopped here while roadtripping with no reservation. They had vacancies so we chose a room with a four-post bed and a jacuzzi tub. Clean and comfortable. Breakfast was included and they make fresh waffles for you. Walking distance to restaurants and shops. No sea view though.

  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kingsportinn, Manager at King's Port Inn, responded to this review, October 21, 2012
Dear srwatson,
From all of us here at King’s Port Inn, we thank you kindly for taking the time to write such a positive review of our establishment. It was our pleasure to serve you.
Warmest Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oxford
Senior Contributor
31 reviews 31 reviews
16 hotel reviews
Reviews in 20 cities Reviews in 20 cities
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed September 24, 2012

Our first night stop on a 2 week trip to New England so set our expectations for the rest of the trip. Warm greeting and clean good sized room on ground floor annex. Only complaint would be the sound proofing as the people above us were very heavy footed and appeared not to sleep but walk up and down their room all night. Otherwise, the location was great, with some good eating options within a couple of minutes walk. Breakfast was plentiful with a good choice. All in all, a good experience.

  • Stayed September 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kingsportinn, Manager at King's Port Inn, responded to this review, October 21, 2012
Dear jdh009,
We are pleased to hear that you enjoyed your stay at King's Port Inn. We appreciate your patronage and hope that you'll return in the future!
Warmest Regards!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Clearwater, Florida, United States
Top Contributor
67 reviews 67 reviews
15 hotel reviews
Reviews in 34 cities Reviews in 34 cities
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed September 13, 2012

Stopped in with no reservation, warmly greeted and offered a charming second floor room with a four poster king bed and modern amenities for $129 less a AAA 10% discount. The room was spotless and the bedding was elegant. The inn is located very close to all the downtown shops and historic places. We parked the car in the free parking and spent our vacation just walking around this delightful waterfront community. The inn offered a complementary extended continental breakfast which included cereal, made to order waffles with fresh blueberries and strawberries, juice, oatmeal, boiled eggs, yogurt, granola, English muffins, assorted breads and pastries, peanut butter and jelly, and excellent coffee. Since the inn is located on the main thoroughfare there is some expected road noise, We are looking forward to stopping in again.

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kingsportinn, Manager at King's Port Inn, responded to this review, October 21, 2012
Dear Nancy Y,
Thank you for staying at King's Port Inn! We are pleased to offer clean, comfortable rooms, within walking distance to town at a great value! We are also glad to hear that you enjoyed our free extended continental breakfast!
We look forward to seeing you again!
Warmest Regards!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New City, New York
Senior Contributor
32 reviews 32 reviews
15 hotel reviews
Reviews in 15 cities Reviews in 15 cities
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed September 5, 2012

Great location, within walking distance to shopping and restaurants. Quaint bed & breakfast. Nice large room with jacuzzi. Clean. Good continental breakfast. No elevators so pack light if youre on the upper floors. Would definitely stay here again.

  • Stayed September 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kingsportinn, Manager at King's Port Inn, responded to this review, October 21, 2012
Dear LRCohen1961
We thank you for reviewing King's Port Inn! We appreciate your kind words and we look forward to your return!
Warmest Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about King's Port Inn

Address: 18 Western Ave, P.O. Box 1070, Kennebunk, Kennebunks, ME 04046
Location: United States > Maine > Kennebunks > Kennebunk
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Wheelchair access
Hotel Style:
Ranked #5 of 7 Hotels in Kennebunk
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — King's Port Inn 2.5*
Number of rooms: 34
Official Description (provided by the hotel):
Centrally located in the seaside village of Kennebunk, Maine, this beautiful inn offers thoughtful amenities and services for a comfortable stay within walking distance of the specialty boutiques, shops and galleries of Dock Square,the local whale watch cruise and the in-town trolley tour stop and the Kennebunk Beaches!!! King's Port Inn features free onsite parking, free wifi and free extended continental breakfast with homemade waffles and pastries. Enjoy a beverage in the weekend cocktail bar or walk to one of the areas lively pubs. The specialty boutiques, shops and galleries of Dock Square, Kennebunkport are within walking distance of King's Port Inn.Kennebunk Beaches are just minutes away. Be sure to visit nearby restaurants that serve fresh lobster from the Gulf of Maine. ... more   less 
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Also Known As:
King`s Port Hotel Kennebunk
King's Port Inn Kennebunk, Maine

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