My experience here was horrible from start to finish. When I arrived, they informed that I was incorrectly booked into a room that was unavailable. They said I'd have to look at some other rooms and decide which one that I wanted. They handed me a bunch of keys and sent me to wander around on my own, trying to find these rooms with no idea where to go. Finally, the one really friendly staff person I met did help me out and actually took me to the rooms to see them. One of them was dirty and not made up at all, which he apologized for. The other two rooms were equally unimpressive, drab, dumpy and not particularly appealing. I went ahead and took the one that seemed like the lesser of two evils.
During my first night, I found the bed to be extremely uncomfortable, so much so that it was very difficult to sleep. Not helped by the really uncomfortable pillows. Then there was the room itself. There is no way anyone could ever describe the room as cozy or comfortable. It's stark, spartan, dull, dumpy and drab. The decor is nonexistent. it's basically like a dormitory room. Breakfast the next morning was not much to speak of, just a basic continental breakfast just like at any other hotel. When I got back to the hotel in the afternoon and was cleaning up (there is no daily maid service at all), I discovered a bed bug trap under the bed. Just like a previous reviewer mentioned that he/she also found. And even better, there was a dead bed bug in the trap. Where there is one, there are many more. I wen to the office and asked if I was going to have to pay for the second night since it was already late in the evening. As I expected, I was going to have to pay for the room whether I stayed or not. I did not bother mentioning the bed bug because the staff was so rude and uninterested in what I was saying that I didn't bother wasting my time. They treated me like a dumb kid who didn't have anything important to say (yes, I look young but I am no kid). After that, I went back to my room and the Wi-Fi had completely stopped working, which was the last sign that it was time to go. Even though I paid for the second night, I did not stay there.
And that's maybe the most important thing. The place is VERY overpriced for what it is. It's so old and rundown and dumpy that there's no way it should cost what it does. You get nothing for your money except for bed bug traps and uncomfortable beds. I didn't even care about paying for a night somewhere else, I just had to get out of a place that made me feel uncomfortable and unwanted as a guest from start to end.
- Official Description (provided by the hotel):
- An affordable, comfortable and clean option for the Kennebunk/Kennebunkport area. Simple, dated, plain rooms but a beautiful location next to St. Anthony's Monastery Estate, only 15 minutes to the beach by foot or drive in two and use the parking permit you get with your room. Full continental buffet; outdoor refreshing saltwater pool, free parking, A/C in every room, refrigerators now in most rooms at no additional charge. Supper available in peak season. ... more less
- Also Known As:
- Franciscan Guest House Hotel Kennebunk
- Franciscan Hotel Kennebunk
- Franciscan Guest House Kennebunk, Maine