The two positive comments are the location is great, near the beach and town, and our bathroom was updated and appeared to be clean.
The overall condition of the room was startlingly old and rundown which made it difficult to determine how clean it was. Surfaces were dust free however.
Just before going to bed, my husband discovered bedbug traps underneath the beds. The mattresses and box springs also have protective coverings. The question is whether or not there has been a recent bed bug outbreak or are these just precautionary measures. Also, when was the last time the facility had a pest control professional evaluate for bedbugs.
When we were leaving the next morning the staff did not have the answers and suggested I telephone Mike, the General Manager. I have done this 4 times and have yet to hear back. If I had heard back and received satisfactory answers, I would not be writing such a negative review.
The only option we had was assume there has been a bedbug problem and to take the necessary precautions when we returned home. Our daughter may not visit at Christmas due to this issue.
Again, if Mike had returned my telephone calls and was honest (?) some our effort and expense may have been avoided. Of course there were things we needed to do immediately upon returning home to lower risk.
I would never stay at this place again. Other than the possible bedbug issue, the place is extremely over priced for the condition of the rooms. Had we known this we would have stayed elsewhere.
The Chamber of Commerce should have never recommend this hotel.
- Also Known As:
- Franciscan Guest House Hotel
- Franciscan Guest House Hotel Kennebunk
- Franciscan Hotel Kennebunk
- Franciscan Guest House Kennebunk, Maine
- Official Description (provided by the hotel):
- An affordable, comfortable and clean option for the Kennebunk/Kennebunkport area. Simple basic rooms but a beautiful location next to St. Anthony's Monastery Estate, only 15 minutes to the beach by foot or drive in two and use the parking permit you get with your room. Full continental buffet; outdoor refreshing saltwater pool, free parking, A/C in every room, refrigerators now in most rooms at no additional charge. Supper available in peak season. ... more less