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“Great time over 4th of July.” 5 of 5 stars
Review of The Grand Hotel

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The Grand Hotel
One Chase Hill, Kennebunk, Kennebunks, ME 04043   |  
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Ranked #5 of 16 Kennebunk B&B and Inns
Boston, Massachusetts
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Great time over 4th of July.”
5 of 5 stars Reviewed November 1, 2012

I had purchased a 2 night promotional stay through travel and leisure, around $400 for 2 nights. We arrived and had a huge gift bag waiting for us with treats from the area, as well as a small bottle of celebratory champagne. We had the grand room with a large balcony - which was great for watching fireworks. The bathrooms were beautiful- huge shower area. The bed was very comfortable. It was only a five minute walk to the main town area, and there were plenty of places to get food right around the hotel- even in the hotel building. We had a great dinner at Earth at Hidden Pond, and at the Tides Beach Club (amazing lobster roll). You will need to make reservations and drive to each, but well worth it. I would stay at The Grand Hotel again in a heartbeat.

  • Stayed July 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GrandHotelManager, Manager at The Grand Hotel, responded to this review, November 4, 2012
Dear jetaime10,
We are thrilled that you had such a memorable time with us here at the Grand and that you enjoyed the promotional gift bag and all its goodies! My personal favorite was the chocolates…amazing! As for your choice of room while staying with us…the best and we could not agree with you more that the bathrooms are beautiful. Earth and Tides are both fantastic and are most definitely worth the drive! We cannot wait to have you come and visit with us again!
Sincerely,
Jennifer Redmond
Assistant General Manager
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111 people have reviewed this hotel

Traveler rating
    85
    21
    4
    1
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
  • English first
  • Any
English first
Stoneham, Massachusetts
Senior Reviewer
6 reviews 6 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed October 25, 2012

Loved the Grand. Beautiful clean,new, hip rooms. Great Waterworks bathroom. Wonderful location, can walk to everything and 5 minutes to beautiful beaches. Only complaint wish their was a lounge on-site. Can't wait to go back. Mr and Mrs. P.

Room Tip: Not many rooms with balconies, book early.
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  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GrandHotelManager, Manager at The Grand Hotel, responded to this review, November 4, 2012
Dear sky229,
We love that you loved the Grand. Thank you for kind words about our beautiful, clean and hip little hotel! We are thrilled that you were able to take advantage of the convince of our location and were able to take in all of the areas beauty. We can’t wait to have come back and stay with us again.
Sincerely,
Jennifer Redmond
Assistant General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
CT
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed October 23, 2012

Very clean, perfectly located and gorgeous! We walked to the restaurants and the Cottage Breeze Day Spa, which was just incredible! HB Provisions, across the street is the place to go for breakfast. We have been all over, but this is our first trip to Kennebunk. We were pleasantly surprised at how breathtakingly beautiful and relaxing it was. The Grand Hotel is exactly where we will stay on our next trip there! Loved it!!

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GrandHotelManager, Manager at The Grand Hotel, responded to this review, November 4, 2012
Dear SDC10,
Thank you so much for your incredible review on our hotel. Gorgeous is the word we often like to use to describe the Grand. We are thrilled that you enjoyed your outing to Cottage Breeze Day Spa…they truly are amazing! HB Provisions is a well known spot for breakfast around here and we are glad that you enjoyed it. We look forward to you staying with us again in the near future for another dose of the areas breathtaking beauty and to just plain kick back and relax!
Sincerely,
Jennifer Redmond
Assistant General Manager
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Boston, Massachusetts
Senior Reviewer
7 reviews 7 reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed October 17, 2012

This hotel was fabulous! From well-appointed furnishings to the 1st class service, my husband and I were more than pleased with our stay. The room we had was very tastefully decorated with luxury linnens. The bathroom was a spa-like with heated marble floors, glass shower, and robes. Our room had a lovely outdoor deck with seating overlooking the quaint town and river. A nice touch was the snacks and water given to us at check-out for our long ride home. You will not be disappointed if you stay here.

Room Tip: I would choose a room with a balcony overlooking the river.
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  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GrandHotelManager, Manager at The Grand Hotel, responded to this review, November 4, 2012
Dear KellyO,
Thank you for your fabulous review! We could not agree with you more that our rooms are beautiful and the spa like bathrooms are definitely a wonderful added touch of bliss. The private decks make for a pleasant addition as well and we are thrilled that you were able to sit back, relax and enjoy the view. We love knowing that our guests had a spectacular time and that we in some small way were able to be a part of it. We look forward to seeing you again.
Sincerely,
Jennifer Redmond
Assistant General Manager
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London, United Kingdom
Top Contributor
71 reviews 71 reviews
11 hotel reviews
Reviews in 28 cities Reviews in 28 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed October 17, 2012 via mobile

The grand hotel is a lovely place (just by the bridge which separates kennebunk from kennebunkport). Very friendly staff and luxurious rooms.  We would recommend a stay here if you are visiting the area. 

  • Stayed October 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GrandHotelManager, Manager at The Grand Hotel, responded to this review, November 4, 2012
Dear genghlislive,
We love that you had a lovely stay with us and found our hotel and its amenities luxurious. So glad that you were able to enjoy Kennebunk and Kennebunkport. We hope this will have only been the first of many stays with us.
Sincerely,
Jennifer Redmond
Assistant General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Reviewer
8 reviews 8 reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 17, 2012

This was a very nice Hotel. The staff was very professional and always willing to help, the room and hotel was immaculate with a wonderful location within walking distance to town. The cafe attached to the hotel was very good. we had muffins and coffee every day. we would definitely recommend this hotel to stay in.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GrandHotelManager, Manager at The Grand Hotel, responded to this review, November 4, 2012
Dear DaveS,
Thank you for taking the time to give us some feedback. We are thrilled that you enjoyed your stay with us and were able to take it all in. From enjoying Kitchen Chicks Café to exploring downtown Kennebunkport. We appreciate all of our guests and are always more than happy to help in any way we can! We look forward to you staying with us again in the near future.
Sincerely,
Jennifer Redmond
Assistant General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
new hampshire
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed October 11, 2012

My husband and I stayed at this new hotel over Columbus Day weekend. The location can not be beat! It is close to EVERYTHING and yet the hotel is almost hidden. The rooms were beautiful as was the bathroom - especially the heated floors! The staff leaves at 9pm and there are no real amenities like room service or a full service restaurant on site, but the hotel itself cant be beat. The view is spectacular and the location is almost too good to be true. We loved our stay.

Room Tip: Definitely opt for a balcony room - we really wish we had requested one early on!
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  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GrandHotelManager, Manager at The Grand Hotel, responded to this review, November 4, 2012
Dear steph s,
Thank you very much for your reply and your kind words. It is a very important thing to us here at the Grand. We are so very happy that you enjoyed your holiday weekend with us. The rooms truly are a treasure and we agree with you completely. Being located in the heart of it all is just one of our Grand features. We look forward to you spending many more holiday weekends with us.
Sincerely,
Jennifer Redmond
Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about The Grand Hotel

Also Known As:
The Grand Hotel Kennebunk, Maine
Address: One Chase Hill, Kennebunk, Kennebunks, ME 04043
Phone Number:
Location: United States > Maine > Kennebunks > Kennebunk
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Wheelchair access
Hotel Style:
Ranked #5 of 16 B&Bs / Inns in Kennebunk
Price Range (Based on Average Rates): $$$
Official Description (provided by the hotel):
The latest addition to the Kennebunkport Resort Collection of luxury Kennebunkport accommodations, the Grand Hotel sits prominently on Chase Hill, offering sweeping views of the Kennebunk River and bustling Dock Square. Featuring classic New England architecture and elegantly appointed rooms, the Grand Hotel is the perfect spot to enjoy your Kennebunkport, Maine vacation. With an onsite day spa and gourmet deli, you can indulge yourself in both well-being and culinary delights. Our Kennebunkport resort has something for everyone! Steps away from the Grand, you’ll find exceptional restaurants, diverse art galleries, and charming boutiques. Kennebunkport also offers several beautiful beaches, perfect for soaking up some rays, shell seeking or a family day at the beach. Paddle a kayak and check out the River, or explore Maine’s coast. Hop on a bike or scooter and explore Kennebunkport’s winding back roads, or enjoy one of our scenic tours on a classic schooner, lobster boat or whale watch. ... more   less 
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