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“Perfect Location” 5 of 5 stars
Review of The Grand Hotel

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The Grand Hotel
One Chase Hill, Kennebunk, Kennebunks, ME 04043   |  
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Ranked #1 of 7 Hotels in Kennebunk
new hampshire
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
“Perfect Location”
5 of 5 stars Reviewed October 11, 2012

My husband and I stayed at this new hotel over Columbus Day weekend. The location can not be beat! It is close to EVERYTHING and yet the hotel is almost hidden. The rooms were beautiful as was the bathroom - especially the heated floors! The staff leaves at 9pm and there are no real amenities like room service or a full service restaurant on site, but the hotel itself cant be beat. The view is spectacular and the location is almost too good to be true. We loved our stay.

Room Tip: Definitely opt for a balcony room - we really wish we had requested one early on!
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  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GrandHotelManager, Manager at The Grand Hotel, responded to this review, November 4, 2012
Dear steph s,
Thank you very much for your reply and your kind words. It is a very important thing to us here at the Grand. We are so very happy that you enjoyed your holiday weekend with us. The rooms truly are a treasure and we agree with you completely. Being located in the heart of it all is just one of our Grand features. We look forward to you spending many more holiday weekends with us.
Sincerely,
Jennifer Redmond
Assistant General Manager
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149 reviews from our community

Traveler rating
    114
    29
    5
    1
    0
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (46)
Date | Rating
  • English first
  • French first
  • Any
English first
NJ
Contributor
17 reviews 17 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed September 19, 2012

We stayed at the hotel for a few nights this summer. The hotel is new and you can not beat the location if you want to stay right in town. The free parking was nice and you can easily walk to the shops in Kennebunk or Kennebunkpory. The rooms were on the small side but clean. While the hotel does not serve breakfast there are a number of options within walking distance of the hotel. You can also go swimming at the sister property but you need to drive. We would stay again in the future.

  • Stayed July 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GrandHotelManager, Manager at The Grand Hotel, responded to this review, November 4, 2012
Dear thebordu,
Thank you for speaking so kindly about the Grand. We are delighted that you had the opportunity to stay with us this summer and enjoy all the amenities the Grand has to offer. Such as being so perfectly situated in the heart of it all. We could not be happier that you were able to find the breakfast accommodations that suited your needs while staying with us. We truly hope that you come and stay with us again in the near future and are able to soak up some more sun while lounging by the pool.
Sincerely,
Jennifer Redmond
Assistant General Manager
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Lahaina, Hawaii
Senior Contributor
28 reviews 28 reviews
10 hotel reviews
Reviews in 15 cities Reviews in 15 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed September 4, 2012

We chose The Grand Hotel partially be cause it is new this season and partially because we wanted to be within convenient walking distance to town and water. It has also been described as "hip" in some reviews, and that was more appealing than some of the traditional family hotels in the area. We had a lovely room and a great stay. We'd stay there again in a minute. It was quiet, clean, reasonably priced, and comfortable. The staff was friendly and helpful. It's a small hotel -- only 17 rooms -- so it's more casual than a city/business hotel. There's no concierge or bell staff, but the front desk clerk offered to help with our bags, recommended great restaurants, made reservations, and gamely answered our questions and helped us find our way around.

Room Tip: There are complimentary bikes for guest use at the Grand. The swimming pool (and beach service) is a...
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  • Stayed August 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GrandHotelManager, Manager at The Grand Hotel, responded to this review, September 7, 2012
Dear NeitherHereNorTher,
Thank you for your review. We appreciate the kind words about the Grand. We are delighted to hear that you had a wonderful time with us and that your accommodations were everything you were looking for in a Hotel. I am also glad to hear that out front desk staff was helpful and able to answer all your questions. Looking forward to your future stays with us!

Sincerely,
Jennifer Redmond
Assistant General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Medford, Ma
Contributor
18 reviews 18 reviews
14 hotel reviews
Reviews in 15 cities Reviews in 15 cities
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed September 1, 2012

Our original plans were to go to Islamorada in the Florida Keys but Tropical Storm Isaac made our travel plans impossible so we quickly had to plan a new get away. We love Maine but have never stayed in Kennebunk and as usual I relied heavily on Trip Advisor. We stayed at The Grand Hotel 8/29 thru 9/1 and had a "grand time". Our room 303 is the one on the website. Absolutely beautifully decorated with 2 huge sliders that gave us a view of both the main street and the bridge that leads from Kennebunk into Kennebunkport amnd the river.
We took advantage of beach passes one day and enjoyed Kennebunk Beach and the next day went to the Old Fort Inn and sat at their lovely quiet pool. The location of the Grand is perfect because you are right in town and can just walk all around the shops on Kennebunk and Nennebunkport and are a very short drive to Ocean Drive and some really wonderful retsaurants. HB Provisions across the street is great for coffee and breakfast in the morning and Willard Scoops just down the street had amazing ice cream.
The desk staff was very helpful and the property is lovely.

Room Tip: I loved Room 303
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  • Stayed August 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GrandHotelManager, Manager at The Grand Hotel, responded to this review, September 2, 2012
Dear GinaMedford Ma,
It is always nice to hear such wonderful things said about the Grand. We love it even more when we hear that our guests were able to have a “Grand time” while staying with us. So glad that you were able to enjoy your room, Kennebunk beach, the Old Fort Inn pool, the restaurants and all of the local shops. We are delighted that we were helpful to you during your stay with us and cannot wait for you to return to the Grand for another wonderful stay.
Sincerely,
Jennifer Redmond
Assistant General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
massachusetts
Senior Contributor
39 reviews 39 reviews
16 hotel reviews
Reviews in 23 cities Reviews in 23 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed September 1, 2012 via mobile

My wife and I just stayed at The Grand for our 10th anniversary. This is a beautiful new property right in the heart of the Kennebunkport area. The rooms are modern, yet cozy (beds are very comfortable). The bathrooms are large with a nice stand up shower (no tub). Another plus is the cafe in the lobby - great breakfast sandwiches. Take advantage of the amenities at the sister properties that are included. We spent a few hours at the pool at the Old Fort Inn (very relaxing). All in all, a terrific stay. I look forward to returning!

  • Stayed August 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GrandHotelManager, Manager at The Grand Hotel, responded to this review, September 2, 2012
Dear jakemcg00,
We are all so very pleased to hear that you had such a wonderful time here in Kennebunk/Kennebunkport while celebrating your anniversary. We are thrilled that you enjoyed your room and all its comforts. Also very glad that you were able to sit back and relax by the pool at the Old Fort Inn. We look forward to you returning again as well!
Sincerely,
Jennifer Redmond
Assistant General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Eldersburg, Maryland
1 review
5 of 5 stars Reviewed August 28, 2012

We had never been to Kennebunk/ Kennebunkport before and were skeptical about where to stay; everything about this hotel was great! It is very charming and clean, also the girls at the front desk are very helpful and knowledgeable about the area. This hotel is close to everything but a pool- you can go to the sister property Old Fort Inn but will definitely need to drive there; that hotel is very nice as well and the pool is nicely maintained- the beach is a little hike but you can use one of their bikes. Its up to you whether you want to stay near all the shops and restaurants or by the beach- personally I rather walk around at night and not have to drive to dinner and shopping. The beds are very comfy and linens are very clean and crisp. Cleanliness is our biggest factor and this hotel is so clean that the one thing I did notice was the elevator carpet was dirty- well don't you know the next day I go on the elevator and the carpet was replaced! couldn't believe my eyes! I will definitely return to this hotel on my next visit to this great town. Thanks for a great stay and the gift bag at checkout was the perfect touch.

  • Stayed August 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GrandHotelManager, Manager at The Grand Hotel, responded to this review, August 29, 2012
Dear Samantha H,
Thank you so much for the kind words about the Grand Hotel. We love when our guests love everything about their stay with us! We are thrilled that you were able to enjoy all the amenities of the Grand as well as our other properties. We could not agree with you more…cleanliness makes the stay all that more comfortable and enjoyable. We are so glad that we met all of your expectations and cannot wait for you to return to the heart of it all!

Sincerely,
Jennifer Redmond
Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Annapolis, Maryland
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed August 26, 2012

We found this hotel on TripAdvisor and were able to get a fantastic room with a balcony overlooking the main street of Kennebunk. If you don't know already, the separation of Kennebunk and Kennebunkport is a bridge that is a half block from this hotel. The decor, bedding, bathroom and amenities at this 2 month old hotel were top of the line, I now want to redorate my house to look like this hotel! There is a terrific casual restaurant/deli downstairs and dozens of shops and restaurants right out your door. We borrowed the free bikes from the hotel to do a long bike ride to Goose Rocks Beach and rode along the shore past the Bush compound and many other spectacular homes. We would definitely go back to this hotel and really enjoyed Kennebunkport

Room Tip: I would definitely want a room with a balcony---we didn't use ours as much as we'd like but...
See more room tips
  • Stayed August 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GrandHotelManager, Manager at The Grand Hotel, responded to this review, August 29, 2012
Dear Madonaghy,
It’s always nice when you find something that you really enjoy. We are so glad that you had fun and enjoyed your bike ride to Goose Rocks and were able to take in all of the areas beauty. The Grand décor is exquisite and we love that you want to enjoy a little bit of the Grand at home as well. We can’t wait for you to come and visit with us again.

Sincerely,
Jennifer Redmond
Assistant General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Grand Hotel

Address: One Chase Hill, Kennebunk, Kennebunks, ME 04043
Phone Number:
Location: United States > Maine > Kennebunks > Kennebunk
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Wheelchair access
Hotel Style:
Ranked #1 of 7 Hotels in Kennebunk
Price Range (Based on Average Rates): $$
Number of rooms: 17
Official Description (provided by the hotel):
The latest addition to the Kennebunkport Resort Collection of luxury Kennebunkport accommodations, the Grand Hotel sits prominently on Chase Hill, offering sweeping views of the Kennebunk River and bustling Dock Square. Featuring classic New England architecture and elegantly appointed rooms, the Grand Hotel is the perfect spot to enjoy your Kennebunkport, Maine vacation. With an onsite day spa and gourmet deli, you can indulge yourself in both well-being and culinary delights. Our Kennebunkport resort has something for everyone! Steps away from the Grand, you’ll find exceptional restaurants, diverse art galleries, and charming boutiques. Kennebunkport also offers several beautiful beaches, perfect for soaking up some rays, shell seeking or a family day at the beach. Paddle a kayak and check out the River, or explore Maine’s coast. Hop on a bike or scooter and explore Kennebunkport’s winding back roads, or enjoy one of our scenic tours on a classic schooner, lobster boat or whale watch. ... more   less 
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Also Known As:
The Grand Hotel Kennebunk, Maine

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