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“Comfort breakfast food. Reasonable prices, clean and friendly.” 4 of 5 stars
Review of Elm Tree Diner

Elm Tree Diner
146 Bangor St, Houlton, ME 04730
207-532-3777
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Ranked #5 of 25 Restaurants in Houlton
Cuisines: Diner
Restaurant details
Shokan, New York
Senior Contributor
38 reviews 38 reviews
28 restaurant reviews
Reviews in 24 cities Reviews in 24 cities
16 helpful votes 16 helpful votes
“Comfort breakfast food. Reasonable prices, clean and friendly.”
4 of 5 stars Reviewed October 15, 2012 via mobile

The food was well cooked; the homemade breads for French toast and regular toast were tasty. PLEASE though serve real maple syrup, not Log Cabin (charge for a little jug if need be), and get decent tea (not Lipton's) and serve it piping hot steeped - preferably in a pot.

    • 4 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 4 of 5 stars Service
    • 3 of 5 stars Food
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63 reviews from our community

Visitor rating
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    15
    6
    2
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Northern maine
Senior Contributor
39 reviews 39 reviews
10 restaurant reviews
Reviews in 23 cities Reviews in 23 cities
83 helpful votes 83 helpful votes
“Food cold-understaffed as usual”
2 of 5 stars Reviewed October 6, 2012

I wrote about the Elm Tree Diner back in July.Tonights(10/6) dining experiece was bad in all ways except for the poor waitresses. The waitresses were excellent but had to do the work of many. It's Saturday around 5:15 PM when we arrive and are seated. The place is packed as usual for a Saturday night but there are only 2 waitresses to handle the mob of patrons. The waitress finally arrived at our table to take the order at 5:45. The food came out at 6:25. It was warm at best and it wasn't very good. We were done with the meal at 6:40 and received our check at 7:10.Turning around tables is very important for revenue. People who were waiting for a table were walking out and going somewhere else when they realized what was going on.
What is wrong with the management at this place? Two waitresses dishing out the food, tending to the cash register, bussing tables when they had the chance to and lots of people waiting to be seated. Help did eventually trickle in but this is the most disorganized restaurant I have experienced since Governor's Restaurant and the Elm Tree North closed.
If you are from out of the area and see a crowd here, keep on going 7 miles until you arrive at Grammies Restaurant in Linneus. You might have to wait for a table but the food is consistantly good and the wait staff extremely attentive to service once you are seated. And it's to bad you have to do that because the Elm Tree is a very convenient place to dine. With a couple of restaurants closing the last month, Houlton residents don't have many places left when dining out.I do hope they realize how they are alienating their patrons and maybe more importantly, their waitresses by making them carry this burden. I can only imagine it being a frustrating place to work.

  • Visited October 2012
    • 1 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 2 of 5 stars Service
    • 1 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Las Cruces, New Mexico
Top Contributor
132 reviews 132 reviews
102 restaurant reviews
Reviews in 38 cities Reviews in 38 cities
128 helpful votes 128 helpful votes
“Bad food and bad service”
1 of 5 stars Reviewed October 3, 2012 via mobile

The iced "tea" didn't taste like tea, the spinach came out of a can with no seasoning, and the meat loaf looked strange and was tasteless. The service was indifferent at best and at times rude.

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Womelsdorf, Pennsylvania
Senior Contributor
43 reviews 43 reviews
27 restaurant reviews
Reviews in 36 cities Reviews in 36 cities
30 helpful votes 30 helpful votes
“Save room for dessert!”
5 of 5 stars Reviewed September 17, 2012 via mobile

This place has great food at a very reasonable price. Portions are just right. Staff is attentive and friendly. If you like desserts, you don't want to miss this place if you are heading to the Canadian border.

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Elmwood Park, New Jersey
Senior Contributor
38 reviews 38 reviews
15 restaurant reviews
Reviews in 15 cities Reviews in 15 cities
22 helpful votes 22 helpful votes
“good food”
4 of 5 stars Reviewed August 24, 2012

Went here for a quick lunch. Food was great, but server was not so great. Gave me the wrong order, no apology, basically acted as if it was my fault (she did not write it down correctly).

Visited August 2012
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