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“Labor Day Weekend 2012” 5 of 5 stars
Review of Holiday Inn Express Hotel & Suites Freeport

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Holiday Inn Express Hotel & Suites Freeport
2.5 of 5 Hotel   |   450 US Route 1, Freeport, ME 04032   |  
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Ranked #7 of 11 Hotels in Freeport
Boston, MA
Top Contributor
71 reviews 71 reviews
16 hotel reviews
Reviews in 42 cities Reviews in 42 cities
32 helpful votes 32 helpful votes
“Labor Day Weekend 2012”
5 of 5 stars Reviewed October 3, 2012

I was pleasantly surprised by how wonderful our room was for our stay over Labor Day weekend. Very clean room and more importantly, very clean bathroom. The little refrigerator was a nice touch, as well as a little microwave...A nice little area to hang around with another couple. The bed was comfortable too! Combine this with their very nicely done morning breakfast and all in all, a great stay was had by us. We were very pleased and would not hesitate to stay again if we were in the area.

Room Tip: Ask for a room in the FRONT of the building, as the highway is in the BACK of this hotel.
See more room tips
  • Stayed September 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hiexpressfreeport, Manager at Holiday Inn Express Hotel & Suites Freeport, responded to this review, October 23, 2012
Dear Valued Guest,

Thank you so much for taking time to leave our property a review. We greatly appreciate all feedback. We hope to have you stay with us in the future. Please call us directly and I would be happy to make sure you are in a quieter room on the front of our building.

Enjoy your day and again thank you for taking the time to leave us a review. I will be sure to share this with the entire staff.
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281 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (75)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Any
English first
North Carolina
Senior Contributor
29 reviews 29 reviews
22 hotel reviews
Reviews in 23 cities Reviews in 23 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed September 25, 2012

Our motel room was reasonably clean. Thought the room and guest areas were beginning to look a little "worn." The breakfast was adequate. Our room cost was $184 which was a Friday night. Thought it was pricey but may be the norm for that area.

  • Stayed September 2012, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hiexpressfreeport, Manager at Holiday Inn Express Hotel & Suites Freeport, responded to this review, September 26, 2012
Dear Valued Guest,

We appreciate you taking time to leave our location a review. We are constantly updating everything throughout the hotel. Our property is only 6 years old however we are frequently updating the rooms, common area and breakfast area. If you wouldn't mind contact me directly or emailing me at hiexpressfreeport@yahoo.com (attn:amanda) with what you were reffing to that would be a huge help.

Thank you again for taking the time to leave us a review and we hope that the little things will not keep you from staying with us in the future.
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Charlottetown, Canada
Contributor
14 reviews 14 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed September 13, 2012

My husband and I stayed here September 10-13 for part of our honeymoon, and we're very impressed.

Check in was simple, our room was spacious and clean, and we were within minutes of the shops at Freeport Village. Our room didn't face the main highway and I found it pretty quiet. We could hear our neighbors one night, so we turned on the fan and it was perfect to drown out any extra noise.

Continental breakfast was simple but nice to be able and grab a quick bite before driving to our destination for the day.

I wasn't able to use the fitness centre as it opens at 7am and I'm an early bird who works out around 6 am (I simply ran each morning).

Overall we were very impressed with the hotel and will definitely be back!

  • Stayed September 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hiexpressfreeport, Manager at Holiday Inn Express Hotel & Suites Freeport, responded to this review, September 18, 2012
Thank you so much for taking the time to leave our hotel a review. We are glad you chose to stay with us for your honeymoon. I will be sure to relay this wonderful review to all staff members.

Congrats Newly Weds and we hope to have you stay with us in the future! Perhaps for your one year anniversary!!!
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Fort Worth, Texas
Top Contributor
118 reviews 118 reviews
21 hotel reviews
Reviews in 49 cities Reviews in 49 cities
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed September 10, 2012 via mobile

Stopped here for a night after of travel on Rte.1 up through Maine. Looked like brand new so we thought we would check it out. Very clean, nice service. Found out then that it was 7 years old! Still looks like new! Rooms are clean and quiet, breakfast was a bonus! Great place to stop!

  • Stayed September 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hiexpressfreeport, Manager at Holiday Inn Express Hotel & Suites Freeport, responded to this review, September 12, 2012
Good Afternoon Maxepr1,

Thank you so much for such a fantastic review. We work hard to keep the hotel looking as fabulous as it does and we are glad our hard work is paying off! We appreciate your wonderful feedback and I will be sure to pass this onto the appropriate departments so they are aware of this wonderful feedback.

Thank you again and we hope to have you stay at our location in the future!

Management
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Waterloo, Canada
Senior Contributor
25 reviews 25 reviews
9 hotel reviews
Reviews in 14 cities Reviews in 14 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed September 8, 2012 via mobile

Though we frequently stay at Holiday Inn Express when traveling, we were still pleasantly surprised by the quality of this particular location. Our king room we was clean, spacious and comfortable with a large bathroom and a kitchenette with a microwave, fridge, sink and coffee maker. Even though the hotel is located between two major roads, the room was quiet. The breakfast room was welcoming and didn't feel cramped like many other hotels. There was an excellent food selection, including fresh cinnamon rolls! Similar to most of the accommodations in the Freeport area, it is on the outskirts of town but is just a short drive to the main shopping area. We will definitely stay here again the next time we are in Freeport.

Stayed July 2012, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hiexpressfreeport, Manager at Holiday Inn Express Hotel & Suites Freeport, responded to this review, September 12, 2012
Dear Brad,

I would like to personally thank you for taking the time to leave us a review! We appreciate all feedback. We are glad you enjoyed your stay at our location and we look forward to having you stay with us in the future.

Again thank you for taking the time to leave us feedback and enjoy the rest of your summer!

Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Brunswick
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 5 cities Reviews in 5 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed September 4, 2012

We stayed 2 nights with our extended family (August 31 and September 1). The rooms were great and the children loved the pool as Mom and Glamma shopped. We were greeted by a very warm and friendly front desk person who ensured that we had everything we needed for our visit. We received a welcome letter in our room the first night which was personally signed by management - certainly a professional touch. The continental breakfast is an added bonus to the stay at this super hotel. We would certainly stay here again when visiting (shopping) in Freeport. Thank you!

  • Stayed September 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hiexpressfreeport, Manager at Holiday Inn Express Hotel & Suites Freeport, responded to this review, September 18, 2012
Dear Valued Guest,

Thank you for taking the time to leave us a review. We are thrilled to hear you enjoyed your stay at our property.

We do our best to maintain the hotel the best we can. We are always updating the hotel. As for our staff I agree we have a wonderful staff. Our staff has been here foe the past few years and know the hotel in and out and the surround area! They are wonderful and I am sure they will be pleased to read this review.

We look forward to having you stay with us again and for the best rates please contact us directly!

Management
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Phoenix, AZ
Top Contributor
55 reviews 55 reviews
42 hotel reviews
Reviews in 37 cities Reviews in 37 cities
82 helpful votes 82 helpful votes
4 of 5 stars Reviewed August 26, 2012

The best part about this HIE in Freeport is that it is exactly what you expect from a HIE. You get a friendly person greeting you upon your arrival. You get a typical room in this 3 starish quality of hotel. You get a nice typical breakfast in the morning. The bed is not going to be outstanding but its good enough to sleep in. You have many choices in pillows, which is great. They do have my favorite brand of amenities in the bathroom, I have no idea who makes it for them but I love the smell, its sort of a cinnamon smell but can never put my nose to it correctly.

We won this hotel on a discount site so we didn't pick it, but were very very glad we got it. When you do book this way you will get a room that faces the interstate in the backyard of the hotel, which isn't really that busy, but will wake you if you are a light sleeper, we are not.

I really wanted to give this hotel 3.5 stars because I think its nice, but it needs to be higher then 8 of 11 in freeport, no way 7 are nicer in this tiny town, so that's why its a 4 for me. This hotel is franchised and you can tell the family that runs it is very proud of their ownership. Bravo guys and gals.

If you need a place to stay between shopping at LL Bean (open 24 hours a day) and outlets you cannot go wrong here at the HIE.

  • Stayed August 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hiexpressfreeport, Manager at Holiday Inn Express Hotel & Suites Freeport, responded to this review, September 12, 2012
Dear Valued Guest,

Thank you for taking time to leave us such a wonderful review. I will be sure to pass this along to all staff members. We have an extremely friendly staff and they really enjoy reading wonderful feedback about them!

If you are ever in the Freeport area again our doors are wide open for you to come back and stay with us! Thank you again for taking the time to leave us feedback.

Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Hotel & Suites Freeport

Address: 450 US Route 1, Freeport, ME 04032
Phone Number:
Location: United States > Maine > Freeport
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
#5 Business Hotel in Freeport
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Freeport 2.5*
Number of rooms: 78
Official Description (provided by the hotel):
A salty, warm breeze fresh from the Atlantic surrounds you here at the Holiday Inn Express in Freeport Maine. The world's best lobster can be found here along with L.L. Bean s flagship store open 24hrs a day. Come visit the birthplace of Maine, Freeport! This history-filled town is close to many attractions such as local mountains, trails, beaches, golf courses, and lighthouses, all just minutes away. Holiday Inn Express is the ideal destination whether you are traveling for business or leisure. You are just minutes away from the adventures that Freeport has to offer. We are located just 15 miles north of Portland International Jetport (PWM) and 10 miles south of Brunswick and Bowdoin College. Our hotel with its coastal New England charm is waiting to welcome you with the newest accommodations Freeport has to offer. Our purpose is to take better care of you and your needs by offering a variety of amenities and services. During your Freeport/Brunswick stay you can enjoy amenities that include a heated indoor pool and hot tub, a fitness center, coin laundry, business center with printer, wireless and wired internet access, free on site parking, 24-hour coffee and tea service, the Simply Smart bedding collection, Express Start Breakfast Bar, Smart Roast coffee and our exclusive cinnamon rolls. ... more   less 
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Also Known As:
Holiday Inn Express Hotel And Suites Freeport
Holiday Inn Express Freeport
Holiday Inn Freeport
Freeport Holiday Inn
Holiday Inn Express Hotel & Suites Freeport Maine

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