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“nice, clean, close to everything” 4 of 5 stars
Review of Hilton Garden Inn Freeport Downtown

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Hilton Garden Inn Freeport Downtown
3.0 of 5 Hotel   |   5 Park Street, Freeport, ME 04032   |  
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Ranked #2 of 11 Hotels in Freeport
GreenLeadersBronze level
Madrid, Spain
Top Contributor
60 reviews 60 reviews
17 hotel reviews
Reviews in 26 cities Reviews in 26 cities
27 helpful votes 27 helpful votes
“nice, clean, close to everything”
4 of 5 stars Reviewed September 29, 2013

nice clean hotel very to close to everything, staff were friendly, they gave us some suppons for the stores, bed was confortable. I guess there are some rooms close to the railway that might have some noise, hour room was perfect. We spend just one night here and will sleep again here If I go back to freport. If you have time go to see wolfes neck national park early in the morny, WHat a wonderful walk, only 5 min driving from the hotel. just be sure you make a reservation of a room far away from railway.

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGIFreeport1, Guest Services Manager at Hilton Garden Inn Freeport Downtown, responded to this review, October 16, 2013
Thank you so much for sharing your experience about your recent stay here at the Hilton Garden Inn Freeport Downtown! I am pleased to hear you enjoyed your stay with us and your time in Freeport. We look forward to having you as our guest again in the future! Thank you again for staying with us!

Kaitlin Roderigue
Guest Services Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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551 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (82)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed September 28, 2013

This hotel is situated within walking distance of many of the outlet stores and restaurants including LL Bean and Jameson's Tavern.

It has a gorgeous look with beautiful gardens surrounding the property, an outdoor patio with fire pit which they light in the evening, and quaint buildings as neighbours.

Checking in was one of the nicest experiences of our vacation, with helpful, pleasant service and all our questions answered. There is a spacious, pretty lobby which houses the bar/restaurant, the pantry where you can purchase items you may have missed or snacks and beverages and the general seating area. The breakfast which is offered for a reasonable cost is wonderful and very tasty.

Our room was well appointed with a very comfortable king sized bed, granite counters, Bath & Body Works toiletries, flat screen TV, and climate control. Really, really recommend this hotel for anyone staying in the area for shopping, business or vacation.

Room Tip: Rooms overlooking the patio are fun at night to watch the fire pit.
See more room tips
  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGIFreeport1, Guest Services Manager at Hilton Garden Inn Freeport Downtown, responded to this review, October 16, 2013
Thank you so much for taking the time to share your experience about your recent stay here at
the Hilton Garden Inn Freeport Downtown! We greatly appreciate your nice comments about our grounds and facilities, our service and our accommodations! We are pleased you enjoyed your stay and we look forward to seeing you again the next time you are in Freeport!

Kaitlin Roderigue
Guest Services Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
milford, United States
1 review
5 of 5 stars Reviewed September 27, 2013

When in Maine ,stay at the Hilton Garden Inn. The help was excellent and the waitress we had in the mornings was the best we had in thirty years of travel. The Inn is located in central Freeport and Portland and other fun spots are not that far away.

  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGIFreeport1, Guest Services Manager at Hilton Garden Inn Freeport Downtown, responded to this review, October 5, 2013
Thank you so much for your loyalty in staying with us at here at the Hilton Garden Inn Freeport Downtown! I am pleased to see you enjoyed your recent stay with us. Thank you for your kind comments, and we look forward to having you as our guest again in the future!

Kaitlin Roderigue
Guest Services Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Coronado, California
Contributor
11 reviews 11 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed September 26, 2013

We were three sisters traveling and we are picky. We were thrilled to be greeted with cheerful, smiling faces after a long drive from Boston. Check in was seamless, an extra luggage rack was brought up immediately, the room was immaculate and the beds were comfy.

We loved the place and would return. Very nice.

Room Tip: Avoid the rooms next to the train tracks. We weren't disturbed but others have noted a problem.
See more room tips
  • Stayed September 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGIFreeport1, Guest Services Manager at Hilton Garden Inn Freeport Downtown, responded to this review, October 5, 2013
Thank you so much for staying here at the Hilton Garden Inn Freeport Downtown! We appreciate you taking the time to share your comments about your recent stay and we are pleased you and your sisters enjoyed your stay! We hope to see you again the next time you are in Freeport!

Kaitlin Roderigue
Guest Services Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sterling, Massachusetts
Top Contributor
55 reviews 55 reviews
7 hotel reviews
Reviews in 21 cities Reviews in 21 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed September 25, 2013

Recently went to a wedding here! Lovely!
Beautifully appointed Hotel! Beautiful gardens, lobby, etc.
Exceptional waitstaff.
Couldn't say enough nice things about Hilton Garden Inn

Went back the next morning for brunch, it was wonderful! Omelettes cooked to order, eggs any style, and the usual fare for breakfasts, yogurt, toast muffins, juices, coffee, tea, etc.

Waitstaff was so very pleasant .... totally wonderful!

  • Stayed September 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGIFreeport1, Guest Services Manager at Hilton Garden Inn Freeport Downtown, responded to this review, October 5, 2013
Thank you so much for taking the time to share your recent experience here at the Hilton Garden Inn Freeport Downtown! We would like to thank you for your kind comments about our staff and our accommodations. Thank you for staying with us, we hope to see you again the next time you are in Freeport!

Kaitlin Roderigue
Guest Services Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Contributor
16 reviews 16 reviews
16 hotel reviews
Reviews in 16 cities Reviews in 16 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed September 24, 2013

We stayed for one night on our way back to Boston. The staff were very helpful, The room was large and clean. Just around the corner to town with wonderful shops and restaurants. Could not fault it. We ate in the restaurant and the food was good.

Room Tip: Ask for rooms at the front as the railway line is at the back of the hotel
See more room tips
  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGIFreeport1, Guest Services Manager at Hilton Garden Inn Freeport Downtown, responded to this review, September 28, 2013
Thank you so much for staying here at the Hilton Garden Inn Freeport Downtown! We appreciate you taking the time to share your comments about your recent stay and we are pleased you enjoyed your visit with us! We hope to see you again the next time you are in Freeport!

Kaitlin Roderigue
Guest Services Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
newport, United States
1 review
3 of 5 stars Reviewed September 23, 2013

Guests should have been informed of the AMTRACK trains and subsequent horn blast and railway crossing bells at 0630 and 0730 every morning when checking into a rear facing room. The hotel experience was lovely, but I would never stay at this hotel again due to the train noise.

  • Stayed September 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGIFreeport1, Guest Services Manager at Hilton Garden Inn Freeport Downtown, responded to this review, September 28, 2013
Thank you so much for taking the time to share your feedback about your recent stay here at the Hilton Garden Inn Freeport Downtown! The good news is, is that Freeport has passed a “Quiet Zone”, which has just gone into effect. The train no longer whistles as they pass the hotel, which really helps with the noise! We do, however, have many rooms that do face the front of the building which are much quieter and we can block you into one of those upon request! Thank you for staying with us and I really hope you can give us another chance if you find yourself in Freeport again.

Kaitlin Roderigue
Guest Services Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Freeport Downtown

Address: 5 Park Street, Freeport, ME 04032
Phone Number:
Location: United States > Maine > Freeport
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Freeport
#1 Romantic Hotel in Freeport
#1 Green Hotel in Freeport
#2 Family Hotel in Freeport
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Freeport Downtown 3*
Number of rooms: 99
Official Description (provided by the hotel):
Park once, walk everywhere! Discover the Hilton Garden Inn nestled in the heart of Freeport village just two blocks down the hill from L.L.Bean®. Shop ‘til you drop at over 150 up-scale outlets and restaurants, most within walking distance. Unwind with a dip in the pool or hot tub. Enjoy a cocktail in our Pavilion Lounge then sit down to a scrumptious meal prepared by one of our talented chefs in the Great American Grill. ... more   less 
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Also Known As:
Hilton Garden Inn Freeport Downtown Hotel Freeport
Hilton Freeport
Hilton Garden Inn Freeport Downtown Maine

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