Hotel was very clean and the bed was very comfortable. The front desk clerk who checked us in was great but another clerk, who we asked to switch our credit card the next day was a little rude. My husband wanted to pay for the hotel on his card but I had used mine when I checked in as he was unloading the car. When we made the request, the clerk only spoke to, looked at and addressed me, even though my husband was standing right next to me. She even handed his card back to me and pretty much ignored him the whole time, even when she charged HIS card and told us we were all set. Not sure what that was all about but it left a bad taste in our mouths. Staff should be trained to acknowledge and thank ALL guests. This is the reason for lower marks on service and friendliness. Other than that the stay was good and I'd recommend this hotel to others.
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- Also Known As:
- Ramada Ellsworth Hotel Ellsworth
- Ramada Ellsworth Maine