I've stayed at this property several times since it opened and am Hilton Honors Gold (25+ stays per year through out New England). This property has disappointed me in very small ways on every stay. One time it was checking in to find my room had a window open in winter...brrrrr. Another time it was the overly-friendly breakfast hostess asking me FAR too many personal questions about my business travel. Every visit I bring ear plugs to block out the noisy heat/ac unit. This most recent visit, after a long work day, a long drive, and an 8pm check-in, I was surprised not to see cookies out with the coffee (one of Hampton's signature features is warm, fresh-baked cookies at check in). When I asked at the front desk, the woman said "Oh, we're all out of cookies, dear". (She calls everyone "dear", by the way.) When a similar situation arose at Hampton Inn in Bangor two weeks prior, the young man, in a suit, behind the desk apologized, said fresh ones were in the oven, and suggested I go to my room, settle in and he'd call me when they were ready. THAT'S how it's done Ellsworth. Not a major issue but worth mentioning, you'll never see the desk staff in Ellsworth in a suit or even a blazer. On this visit I also got a king room that seemed a bit smaller than normal. For whatever reason, the microwave was on the desk instead of in the cabinet above the refrigerator. Not sure about why it was there but, I set it on the floor so I had room to work at the desk.
So why DO I stay? 1) Cleanest, newest hotel, in Ellsworth 2) Loyal to Hilton brand 3) Location 4) decent breakfast included 5)The company I work for books it and pays for it. If I was spending my own money, visiting Bar Harbor and Acadia for vacation, I'd stay at a B&B in Bar Harbor for less $$, closer to the ocean, the sights, local shops, and restaurants.