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“The best hotel we have stayed in India!” 5 of 5 stars
Review of Holiday Inn Cochin

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Holiday Inn Cochin
4.5 of 5 Hotel   |   33/1739A, Chakkaraparambu Junction | National Highway ByPass, Vennala, Ernakulam, Kochi (Cochin) 682028, India   |  
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Ranked #5 of 21 Hotels in Ernakulam
Certificate of Excellence 2014
Colombo
Top Contributor
50 reviews 50 reviews
31 hotel reviews
Reviews in 29 cities Reviews in 29 cities
45 helpful votes 45 helpful votes
“The best hotel we have stayed in India!”
5 of 5 stars Reviewed January 3, 2013

We stayed here for new years eve and had a fantastic experience. The day was spent around the pool and using the jacuzzi and sauna then in the evening we had a wonderful meal at the Roma restaurant. The food and entertainment were brilliant and the service was 1st class. The rooms were moderna and spacious. An excellent hotel.

  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Raju2362, General Manager at Holiday Inn Cochin, responded to this review, January 6, 2013
We would like to thank you for your stay with us and your feedback, which go a long way in maintaining and improving our hotel standards and services. I will convey this feedback to my team members.

Look forward to welcoming you back to Holiday Inn Cochin on your next visit to Kerala
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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464 reviews from our community

Traveler rating
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    37
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (110)
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English first
Gurgaon, India
Senior Contributor
30 reviews 30 reviews
30 hotel reviews
Reviews in 26 cities Reviews in 26 cities
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed December 31, 2012

Clean and comfortable rooms. Excellent dinner buffet and breakfast. Masala restaurant is foodie delight with unlimited options. Staff is very courteous and helpful. In house facilities.are excellent with sprawling gym, pool, spa. Best VFM option at Kochi.

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Raju2362, General Manager at Holiday Inn Cochin, responded to this review, January 4, 2013
We would like to thank you for your stay with us and your feedback, which go a long way in maintaining and improving our hotel standards and services. I will convey this feedback to my team members.

Look forward to welcoming you back to Holiday Inn Cochin on your next visit to Kerala
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Delhi, India
Top Contributor
53 reviews 53 reviews
25 hotel reviews
Reviews in 23 cities Reviews in 23 cities
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed December 31, 2012 via mobile

Holiday Inn is a good value for money decent Hotel - in otherwise either very expensive or poor quality products of Kerala Hotels

We spent X mas here - good food in Restura s well at reasonable prices with excellent staff and service very prompt.

House keeping is good - but no turn down - remember you need to ask for it

  • Stayed December 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Raju2362, General Manager at Holiday Inn Cochin, responded to this review, January 4, 2013
We would like to thank you for your stay with us and your feedback, which go a long way in maintaining and improving our hotel standards and services. I will convey this feedback to my team members.

Look forward to welcoming you back to Holiday Inn Cochin on your next visit to Kerala.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Francisco, California
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed December 31, 2012

Just so that folks can calibrate, in the US we stay in properties like the Ritz or Four Seasons. In India we usually stay with the Taj or the Oberoi group. Did not know what to expect from the Holiday Inn in Kochi but was frankly blown away by it. Its a new modern hotel built extremely well for Indian standards. We had a deluxe room in the 16th floor and was impressed by the decor, cleanliness and facilities of the room. We had breakfast at the Masala restaurant for 3 days and found the food to be excellent. The staff were very friendly and eagar to please. The only downside to the hotel (but given the choice we would stay here again without a doubt) is that you have to travel a bit to the touristy spots. Its 30 mins away from Fort Cochin and Mattancharry which is where the tourist action is.

Room Tip: Ask for a deluxe room on the 15th or 16th floor
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  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Raju2362, General Manager at Holiday Inn Cochin, responded to this review, January 4, 2013
We would like to thank you for your stay with us and your feedback, which go a long way in maintaining and improving our hotel standards and services. I will convey this feedback to my team members.

Look forward to welcoming you back to Holiday Inn Cochin on your next visit to Kerala
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dubai, United Arab Emirates
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed December 29, 2012

The rooms are good and most of the staff is very courteous. The services are one of the worst I have experienced in my last 50 country visits all around the world. Especially the room service is one of the bad ones. I do not want to be too critical but it is the truth when people come and want to stay with Holiday Inn which has its own reputation of true hospitality.

Room Tip: Always check the rooms before checking in to ensure you have the right room from a outside view.
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  • Stayed December 2012, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Raju2362, General Manager at Holiday Inn Cochin, responded to this review, December 31, 2012
Thank you for taking the time to post a review of our property. I am so glad you liked the friendliness of our staff . I would like to apologize for the issues you had to face with our In Room Dining services and the inconvenience the situation may have caused you. We work very hard to ensure our facilities and guest services are superior and strive to be the best hotel around. I appreciate your feedback as this is our best resource for improving guest services. We hope you give us a chance in the future to show you how great our hotel is.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Honolulu, Hawaii, United States
Contributor
11 reviews 11 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 29, 2012

After travelling around the country for several months staying in budget locations we decided to treat ourselves to a proper 5 star stay. We could not have chosen a better property. The room was exceptional, clean, and provided all the amenities you'd expect from a 5 star property. ALL of the staff was extremely friendly and helpful. The concierge spent an hour giving us personal attention and ideas of places we could go around India and helped coordinate some of the transportation for us. The breakfast buffet is absolutely breathtaking. We found ourselves wishing the day would go faster so we could have breakfast again, was exceptional. Try the orange juice!
The pool was very good, spa decent, and service was very good there too.
I could nitpick little things, but honestly it was a pleasure to stay here and would absolutely recommend staying here and we would come again should we find ourselves back in Kochi.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chennai, Tamil Nadu, India
Contributor
15 reviews 15 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed December 28, 2012

Like other Holiday Inn in Europe, you can boldly book this expecting the holiday inn standard would be maintained.

Sheer value for money and good food. Only issue was that the breakfast buffet menu was the same for all the 3 days that we stayed, which was getting little monotonous.

Room Tip: Hiher floors have better view.
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  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Raju2362, General Manager at Holiday Inn Cochin, responded to this review, December 31, 2012
We would like to thank you for your stay with us and your feedback on breakfast buffet variety in Masala, and will take the necessary steps to increase the food variety.

Look forward to welcoming you back to Holiday Inn Cochin on your next visit to Kerala.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Cochin

Address: 33/1739A, Chakkaraparambu Junction | National Highway ByPass, Vennala, Ernakulam, Kochi (Cochin) 682028, India
Phone Number:
Location: India > Kerala > Kochi (Cochin) > Ernakulam
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Ernakulam
#2 Business Hotel in Ernakulam
#4 Luxury Hotel in Ernakulam
#4 Romantic Hotel in Ernakulam
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Holiday Inn Cochin 4.5*
Number of rooms: 212
Official Description (provided by the hotel):
Holiday Inn Kochi is Kochi's(Cochin-Kerala-India)fresh destination for everyday people which offers the assurance of an international brand while capturing the essence of true Kerala hospitality. ... more   less 
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Also Known As:
Holiday Inn Cochin Hotel Kochi (Cochin)

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