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“Worst Experience In My Life” 1 of 5 stars
Review of Woodlands Hotel

Woodlands Hotel
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Woodlands Hotel
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Mahatma Gandhi Rd, Ernakulam, Kochi (Cochin) 682011, India   |  
Hotel amenities
Ranked #17 of 21 Hotels in Ernakulam
Kolkata
1 review
4 helpful votes 4 helpful votes
“Worst Experience In My Life”
1 of 5 stars Reviewed April 16, 2012

If there is an area where Woodlands Hotel (MG Road, Cochin) scores a 5 out of 5; it is the location. Talk about quality or service, they doesn't make it above 2 and here is why:

We asked for an extra bed and were allocated a double room+extra charges for the additional bed only to find out that the air conditioner in our room is not working. When we complained about it, the manager was quite p***d off, as if we were asking a favor from him and finally the technician arrived only to inform as that the AC IS NOT WORKING BECAUSE OF OUR BODY TEMPERATURE!!

When the conversation got heated up, the manager cursed us (to another staff but we overheard it), without looking at the situation professionally. He also didn't offer any feasible solution to the whole problem.

When we asked for the hotel manager to register a complaint, we were told that we can meet him in the morning but the next day this dude didn't show up and they gave us lame excuses.

I may not the most traveling person out there but I have been to hotels around India and when it comes to bad experiences, Woodlands Cochin is the great granddaddy of all the bad hotels I know.

Room Tip: As long as you don't have a criminal background and can use muscle power to solve problems, stay...
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  • Stayed April 2012, traveled on business
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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81 reviews from our community

Traveler rating
    3
    30
    24
    13
    11
See reviews for
42
8
6
19
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • Japanese first
  • Any
English first
Pune, India
Top Contributor
87 reviews 87 reviews
24 hotel reviews
Reviews in 33 cities Reviews in 33 cities
78 helpful votes 78 helpful votes
3 of 5 stars Reviewed February 21, 2012

I spent three nights at the hotel and my stay was no where close to pleasant. Room service took 5 calls and half an hour to deliver a bottle of water. The rooms were clean but inadequately replenished; we had to call little things like towels, water etc.

We had kids with us and they woke up with mosquito bites all over the first morning, and when we asked for a repellent, the hotel was out of supply. Imagine a hotel which did not have an arrangement to get rid of mosquitoes in a suite!! Once in our three night stay, the lift went out of order and made us climb four floors.

The cab arranged by the hotel was good and we settled the payment with the cab driver on returning to the hotel, however the same charge was added to our hotel bill which led to quite a rowdy conversation with the receptionist. The manager apologized later.

On the plus side, the hotel is very conveniently located on MG road. The buffet breakfast offers a lot of variety and is quite satisfactory. They have their own Ayurveda massage parlor, which could prove to be convenient for some. The reception can also arrange for cab and tours on request.

Room Tip: Do not pay the venders for external services like cab or tours, if that is arranged by the hotel. It...
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  • Stayed January 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Unawatuna, Sri Lanka
Top Contributor
150 reviews 150 reviews
60 hotel reviews
Reviews in 28 cities Reviews in 28 cities
103 helpful votes 103 helpful votes
3 of 5 stars Reviewed January 5, 2012

great location on MG road, near both stations and the ferry. Bit run down but clean and rooms are a decent size. . Everything works. staff are good and efficient, not the friendliest greeting at reception but not rude. Rooms are a good size and those on the outside have a balcony. Room service is good as is the laundry service.Restaurant is Veg only

Room Tip: Rooms ending in 8 are the best
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  • Stayed October 2011, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Delhi, India
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 13, 2011

The Hotel is conveniently located on the main road. It is very near 2 KM from Ernakulam station & 35 KM from Airport . Hotel is centrally AC & Rooms are clean . The room service is good. Al major banks ATM are just at a stones throw from the hotel . If you want to have different food , there are many good restaurants around serving Andhra food , Punjabi food , Chinese food . For movies goers there is a theater at a 5 minute walking distance . They have good restaurant on first floor where they serve buffet breakfast & Lunch. They have a very good variety in breakfast as well as in Lunch & you can enjoy your food as per your choice.

  • Stayed June 2011, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hyderabad
Top Contributor
126 reviews 126 reviews
99 hotel reviews
Reviews in 41 cities Reviews in 41 cities
249 helpful votes 249 helpful votes
4 of 5 stars Reviewed May 12, 2011

Woodlands hotel is on MG Road, Very near to Ernakulam railway station. We stayed there in our transit. Rooms are clean, staff are good. Restaurant serves veg food which is very good. suitable for the budget travelers. Bedsheets are clean and house keeping is good. Location is the key good feature of this hotel. Very good hotel overall. Value for money.

  • Stayed April 2011, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Contributor
14 reviews 14 reviews
8 hotel reviews
Reviews in 12 cities Reviews in 12 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed February 24, 2011

Woodlands has all the qualities a thirty-something female traveler could want. The rooms are simple but comfortable, with a good working fan, a vanity, a large armoire and a table and chair. The sheets are crisp and the clean bathroom comes with toilet paper, soap and shampoo! It feels very safe and I found the staff helpful without being obsequious. The food at the veg restaurant downstairs is decent for the price and the space itself is tranquil and is colorfully painted. Located a stone's throw from several large department stores specializing in Indian clothes and fabric. A perfect place to spend a night if you are in transit or wish to be in central Ernakulam. Ask for a room facing away from the street and expect to pay around 600.

  • Stayed February 2011, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, NSW
Top Contributor
74 reviews 74 reviews
42 hotel reviews
Reviews in 29 cities Reviews in 29 cities
137 helpful votes 137 helpful votes
5 of 5 stars Reviewed January 14, 2011

Though Hotel DO NOT have air condition rooms. This is a first hotel I came across in India during my recent visit to India in December 2010/January 2011 which was spotless clean, bed linen were the cleanest and staff was very freindly and of helpful nature. Food quality was the best.

  • Stayed January 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Woodlands Hotel

Address: Mahatma Gandhi Rd, Ernakulam, Kochi (Cochin) 682011, India
Location: India > Kerala > Kochi (Cochin) > Ernakulam
Amenities:
Free Breakfast Free Parking Restaurant Room Service Suites
Hotel Style:
Ranked #17 of 21 Hotels in Ernakulam
Price Range (Based on Average Rates): $
Number of rooms: 32
Official Description (provided by the hotel):
Woodlands, which is a synonymous with quality service for any traveler arriving in Cochin, for over 50 years is a hotel which dictated and still dictates the levels of hospitality and guest satisfaction.Woodlands a landmark in Cochin is situated at M.G Road the very heart of Cochin city.... ... more   less 

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