We stayed from 3/24-4/1 at Secrets Maroma. We read reviews for this place for month and were sure that it would be great. We stayed in room 1455 and I woke up every morning with a view of the ocean while I was still in bed. The staff were great, and the food was great. Room service is quick and they give a lot of food, as we thought the portions would be small so we ordered doubles of everything. Big mistake even though we ate it all. :) The beach is beautiful and so clean. I love the fact that they have bar service on the beach constantly. The pool is great and if you don't want to be in the crowd while in the pool, go into the infinity pool very peaceful and great views.
We went to all the restaurants for dinner and enjoyed all of our dinners. Definately go to the World Cafe for dinner as well because the food is abundant and good. I really enjoyed the Oceana Restaurant which I loved the Surf and Turf entree. We arrived at the hotel quickly and had champagne and cool and nicely scented towels ready for guest. I had the best spa manicure and spa pedicure. The staff there are great and its very peaceful. My husband got the Water Lily wrap because he got burned and said that it worked for him.
The entertainment could be better, as I participated in the Hypnosis show and it did not work on anyone. But overall the entertainment staff are great and they try to make your stay fun. The hotel has guest with a large range of ages and nationalities. The hotel has an internet room that you can check emails or write home if you need which is included. They have shops that you can buy gifts at fairly good prices.
In the room, we didn't at first realize that when you have your balcony doors open that the air conditioner turns off, so we thought it was not working, but it turns back on once you close the glass doors. The hotel is great and we made a couple of friends. Definately a couples resort. Being there for 9 days we didn't see any large groups, and they had only one wedding which looked beautiful.
- Official Description (provided by the hotel):
- Secrets Maroma Beach Riviera Cancun is tucked away on secluded Maroma Beach, voted the World's Best Beach by the Travel Channel four years in a row. This unlimited-luxury heaven provides opulence to the most discerning traveler with a pure white sand beach, stunning ocean views stretching as far as the eye can see, elegant suites providing 24-hour room service, daily refreshed mini-bars and several of them with swim-out access to twelve smaller pools plus a shimmering infinity pool, gourmet dining options and chic lounges. ... more less
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- Also Known As:
- Secrets Maroma Beach Riviera Cancun Hotel Playa Del Carmen