Just got back two days ago from spending 3 days at this great resort! Stayed at an all-inclusive in the Cancun area last year, so using that resort as a comparison. Positives- NO KIDS!, no reservations for restaurants needed (except for Japanese table), restaurants very accomdating to a member of our group who was gluten-free. Food well prepared (French, Japanese and Oceana dining) Waiters occasionally a little too anxious to take plates away before I was finished tho.
Our large group was well taken care of at the swim-up bar by Gustavo and Sergio. Drinks light on the alcohol, but that was fine with me. Loved having waiters with floating sushi selection one afternoon! Beach- awesome, although the wind was brisk and surf rough (not hotel's fault!) good beachside service.
Room very nice, although promotions said Jr. Suites would have an ocean view, or partial ocean view, we could not see the ocean from our 3rd floor balcony (building 21) so a little disappointed in that. The room was very quiet and the bed very comfortable.
Staff VERY helpful and friendly without being intrusive.
Grounds of the resort very pretty and CLEAN. Would return to this resort without a second thought.
Only glitch was, we tried to get waiter service arranged while playing mini golf well ahead of time, and still didn't see the waitress until nearly everyone was done playing. We were told there was a staff meeting, but our group was a little disappointed.
Over all, fun carefree weekend. THANKS!
- Official Description (provided by the hotel):
- Secrets Maroma Beach Riviera Cancun is tucked away on secluded Maroma Beach, voted the World's Best Beach by the Travel Channel four years in a row. This unlimited-luxury heaven provides opulence to the most discerning traveler with a pure white sand beach, stunning ocean views stretching as far as the eye can see, elegant suites providing 24-hour room service, daily refreshed mini-bars and several of them with swim-out access to twelve smaller pools plus a shimmering infinity pool, gourmet dining options and chic lounges. ... more less
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- Also Known As:
- Secrets Maroma Beach Riviera Cancun Hotel Playa Del Carmen