The resort was clean and the food was very good. The reason we went was for a wedding. The wedding coordinator was terrible. They left the cabanas along the isle where the bride was walking in from. So we had old French balls in the pictures. I know it wouldn't be as private but they did not follow through with what they said they would do. Reception was planned for outside. It started to rain so we had to move everything inside. It took them an hour and a half to reset 5 tables. While we all waited in the lobby starving, they would not get us any appetizers from any of the restaurants. When we checked how much longer it would be until they would be ready, we walked in on the staff standing in the reception room watching music videos. Luckily are group was great so we had a lot of fun regardless. But if you are the type that would let things ruin your time this place can do that. You not able to sit at the restaurant with more than a group of four. So if your the fifth person have fun eating a lone. For a five star adult resort they had way too many rules. Also, I have been to many other resorts in and around Playa and I can honestly say it is over priced. I stayed in four star and five star resorts at half the price and had more options for food, better entertainment, and was not surround by seniors that glared every time you made a peep. If your going to this resort make sure you going with a group of people who will make the most out of it. If it wasn't for the group we went with I would have been very disappointed.
- Official Description (provided by the hotel):
- Secrets Maroma Beach Riviera Cancun is tucked away on secluded Maroma Beach, voted the World's Best Beach by the Travel Channel four years in a row. This unlimited-luxury heaven provides opulence to the most discerning traveler with a pure white sand beach, stunning ocean views stretching as far as the eye can see, elegant suites providing 24-hour room service, daily refreshed mini-bars and several of them with swim-out access to twelve smaller pools plus a shimmering infinity pool, gourmet dining options and chic lounges. ... more less
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- Also Known As:
- Secrets Maroma Beach Riviera Cancun Hotel Playa Del Carmen