This was our second visit to this wonderful resort. The staff can't do enough for you. Special "shout outs" to Andres in the preferred club, Carlos who was our concierge, and to all of the entertainment staff who work their tail off all day long in order to make your stay as enjoyable as possible. We really appreciated the efforts of Willy, Fermin, Diana, and Bambi for making sure we were having fun. The food and drink are great, the rooms are fabulous, and the whole experience is really special. We can't wait to go back again next year.
1 - Take some extra dollar bills along and reward excellent service. Although "tips are included", these hard working folks deserve more then they are making. They never expect anything more, but they really appreciate it when offered. A few dollars to the servers and maid staff go a long way.
2 - Avoid the sales pitch from the vacation club folks. To be kind, they are "less than honest" when making their pitch. If you even think about buying into their program, you need to Google it very carefully before jumping in. Just saying...
- Official Description (provided by the hotel):
- Secrets Maroma Beach Riviera Cancun is tucked away on secluded Maroma Beach, voted the World's Best Beach by the Travel Channel four years in a row. This unlimited-luxury heaven provides opulence to the most discerning traveler with a pure white sand beach, stunning ocean views stretching as far as the eye can see, elegant suites providing 24-hour room service, daily refreshed mini-bars and several of them with swim-out access to twelve smaller pools plus a shimmering infinity pool, gourmet dining options and chic lounges. ... more less
- Reservation Options:
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- Also Known As:
- Secrets Maroma Beach Riviera Cancun Hotel Playa Del Carmen