The Beach was one of the nicest I have ever been on, the Food was out of this world, and the staff and service was over the top. Never once waited for a drink or waited in line for food. No matter what time of the day you could get a chair at the pool or on the beach without an issue. Fabian at the pool was the best the minute we would show up down there he was right there getting our towels laid out on our chairs and asking what we wanted this guy knows how to treat guests and is a HUGE asset to Secrets great job Fabian!! Overall I did not encounter bad staff. Know for the entertainment... the entertainment staff is some of the best I have ever seen they had so many activities and the shows were wonderful. Also I would recommend the Coco Bongo excursion through the resort it was a blast and thanks to Bambi and Sasha we were in good hands and they did a wonderful job! Last but not least The Ferminator was one of our favorite people to do activities with always smiling and making us laugh you do a wonderful job at what you do!!! Thanks Secrets and hope to return soon!
- Official Description (provided by the hotel):
- Secrets Maroma Beach Riviera Cancun is tucked away on secluded Maroma Beach, voted the World's Best Beach by the Travel Channel four years in a row. This unlimited-luxury heaven provides opulence to the most discerning traveler with a pure white sand beach, stunning ocean views stretching as far as the eye can see, elegant suites providing 24-hour room service, daily refreshed mini-bars and several of them with swim-out access to twelve smaller pools plus a shimmering infinity pool, gourmet dining options and chic lounges. ... more less
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- Also Known As:
- Secrets Maroma Beach Riviera Cancun Hotel Playa Del Carmen