Others have written this, but I wanted to pass on the same sad experience-- I booked a room at the Harborage a month in advance, and then heard back a few days later that they made a mistake and that the room they guaranteed me was not available. They, of course, had already charged my credit card, and so had to refund the money, which to their credit they did that day. However, I would *not* trust that you have a room from this establishment, *even* if they have taken a deposit. It is utterly unclear to me how difficult it could possibly be to keep track of which rooms are filled on which evenings if you only have 12 rooms!
The Harborage Inn: Traveler Reviews
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The Harborage Inn: Traveler Reviews
Average price*:
$147
(year-round)
TripAdvisor Traveler Rating:
27 Reviews
27 Reviews
TripAdvisor Popularity Index:
#12 of 19 B&Bs in Boothbay Harbor
Show Hotel DetailsHide Hotel Details
- Rooms: 9
Property Type: Bed and Breakfast
-
Guest rooms in a private home or small hotel that includes breakfast in the price of lodging.
Description: This luxurious Seaside Inn established the quality & comfort the way a Maine Getaway should be. We take great pride in maintaining these traditions... This description is based on information provided by the B&B / inn.
Address:
75 Townsend Avenue
Boothbay Harbor, ME 04538
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What's Near The Harborage Inn
- Similar Nearby B&Bs / Inns
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Distance in: mi km
All B&Bs / Inns in Boothbay HarborHotel USD* Distance Rating The Thistle Inn $117 0.1 mi 0.1 km
Bayside Inn Bed and Breakfast $102 0.1 mi 0.1 km
Harbor House Inn $132 0.3 mi 0.4 km
Welch House Inn Bed and Breakfast $165 0.3 mi 0.5 km
Greenleaf Inn at Boothbay Harbor $125 0.3 mi 0.5 km
*Average price - Top-Rated Nearby Restaurants
-
Distance in: mi km
All Restaurants in Boothbay Harborrestaurant Distance Rating Russell House Restaurant & Tavern 0.0 mi 0.0 km
The Boathouse Bistro Tapas Lounge & Restaurant 0.2 mi 0.3 km
Boothbay Region Lobstermen's Co-op 0.6 mi 0.9 km
- Top-Rated Nearby Things to Do
-
Distance in: mi km
All Things to Do in Boothbay HarborThing To Do Distance Rating Musical Wonder House 0.3 mi 0.5 km
Cabbage Island 0.4 mi 0.7 km
Pemaquid Point Light 5.8 mi 9.3 km
Traveler Advice on The Harborage Inn
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TripAdvisor Traveler Reviews
“really don't trust the reservation”
The Harborage Inn
Jul 23, 2007
2/3 found this review helpful
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Topher25's Summary
Date of Stay: July 2007
Member since: June 21, 2007
Management Response
harborage, Owner/Innkeeper
(Management representative)
Aug 17, 2007
Unfortunately this and other reservation overbooking problem reviews are accurate in that we have had some Innkeeper problems this July. For this we do now & did profusely apologize to these guests.
Our side of this overbooking issue is this: We have had a certain reservation system that has been in use in our family business for the past 36 years. It has been utilized by my Grandmother, Mother & now me & my Wife with very good success. This past winter we have added a baby & 3 new guest rooms to our lives here. So we have taken on outside workers & an Asst. Innkeeper. These reservation overbooking issues were all discovered in early July & we have made employee changes to rectify any future problems. However, in each situation the overbooking problem was noticed 2 to 4 weeks prior to the guests arrival & we directly provided alternate & similar accomodations. We realize that guests at B&B's pick them for their specific individual traits & are disappointed when situations arise. For this we do sincerely apologize & now have a policy where only the owners of our Inn (my wife & I) will directly handly all reservations & confirmation process.
Our reservation & confirmation system that while not absolutely perfect has worked for thousands of guest each year for the past 37 years. We have just learned that my wife & I will have to be the only people that will handle this part of our Inn's duties.
I do feel that giving an Inn a 1 star rating for a reservation issue that is now rectified & stating "don't trust your reservation, so don't book with them" is somewhat unfair to us. Especially when these folks haven't actually stayed with us.
Our side of this overbooking issue is this: We have had a certain reservation system that has been in use in our family business for the past 36 years. It has been utilized by my Grandmother, Mother & now me & my Wife with very good success. This past winter we have added a baby & 3 new guest rooms to our lives here. So we have taken on outside workers & an Asst. Innkeeper. These reservation overbooking issues were all discovered in early July & we have made employee changes to rectify any future problems. However, in each situation the overbooking problem was noticed 2 to 4 weeks prior to the guests arrival & we directly provided alternate & similar accomodations. We realize that guests at B&B's pick them for their specific individual traits & are disappointed when situations arise. For this we do sincerely apologize & now have a policy where only the owners of our Inn (my wife & I) will directly handly all reservations & confirmation process.
Our reservation & confirmation system that while not absolutely perfect has worked for thousands of guest each year for the past 37 years. We have just learned that my wife & I will have to be the only people that will handle this part of our Inn's duties.
I do feel that giving an Inn a 1 star rating for a reservation issue that is now rectified & stating "don't trust your reservation, so don't book with them" is somewhat unfair to us. Especially when these folks haven't actually stayed with us.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
“Don't Trust the Reservation”
The Harborage Inn
Jul 19, 2007
5/5 found this review helpful
I have just received a brief letter from the owner of the Harborage Inn today, July 19th, cancelling our reservation for August 6&7. The letter states they realized the error on July 10 and tried to telephone my cell phone but were unable to reach me and therefore sent this notice by mail. I booked July 2nd for August 6 & 7. I was told at that time there were two rooms available and I left it up to the owner to make the choice, which he did. I then received a confirmation of the room. I have been very excited about our vacation and am very disappointed to receive this letter. I had read on Trip Advisor, about a similar situation happening to another couple on August 3, 2006, however believed the management when they said it had only "happened once in 10 years". I guess now it's happened twice. Just be aware that when you book at the Harborage Inn you are not guaranteed a room. Thank you for taking the time to read this review.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Greg/Deb's Summary
Date of Stay: July 2007
Member since: October 02, 2006
Management Response
harborage, Owner/Innkeeper
(Management representative)
Aug 17, 2007
Unfortunately this and other reservation overbooking problem reviews are accurate in that we have had some Innkeeper problems this July. For this we do now & did profusely apologize to these guests.
Our side of this overbooking issue is this: We have had a certain reservation system that has been in use in our family business for the past 36 years. It has been utilized by my Grandmother, Mother & now me & my Wife with very good success. This past winter we have added a baby & 3 new guest rooms to our lives here. So we have taken on outside workers & an Asst. Innkeeper. These reservation overbooking issues were all discovered in early July & we have made employee changes to rectify any future problems. However, in each situation the overbooking problem was noticed 2 to 4 weeks prior to the guests arrival & we directly provided alternate & similar accomodations. We realize that guests at B&B's pick them for their specific individual traits & are disappointed when situations arise. For this we do sincerely apologize & now have a policy where only the owners of our Inn (my wife & I) will directly handly all reservations & confirmation process.
Our reservation & confirmation system that while not absolutely perfect has worked for thousands of guest each year for the past 37 years. We have just learned that my wife & I will have to be the only people that will handle this part of our Inn's duties.
I do feel that giving an Inn a 1 star rating for a reservation issue that is now rectified & stating "don't trust your reservation, so don't book with them" is somewhat unfair to us. Especially when these folks haven't actually stayed with us.
Our side of this overbooking issue is this: We have had a certain reservation system that has been in use in our family business for the past 36 years. It has been utilized by my Grandmother, Mother & now me & my Wife with very good success. This past winter we have added a baby & 3 new guest rooms to our lives here. So we have taken on outside workers & an Asst. Innkeeper. These reservation overbooking issues were all discovered in early July & we have made employee changes to rectify any future problems. However, in each situation the overbooking problem was noticed 2 to 4 weeks prior to the guests arrival & we directly provided alternate & similar accomodations. We realize that guests at B&B's pick them for their specific individual traits & are disappointed when situations arise. For this we do sincerely apologize & now have a policy where only the owners of our Inn (my wife & I) will directly handly all reservations & confirmation process.
Our reservation & confirmation system that while not absolutely perfect has worked for thousands of guest each year for the past 37 years. We have just learned that my wife & I will have to be the only people that will handle this part of our Inn's duties.
I do feel that giving an Inn a 1 star rating for a reservation issue that is now rectified & stating "don't trust your reservation, so don't book with them" is somewhat unfair to us. Especially when these folks haven't actually stayed with us.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
“Our Recent Stay”
The Harborage Inn
Jun 9, 2007
0/1 found this review helpful
We had a wonderful stay. The rooms were
without doubt the most luxurious we slept in during our
holiday and I include our posh Boston hotel. The showers
were also the most efficient and it was a delight to get
bathed without having to fiddle with temperature & pressure!
A real home from home experience!
We hope they have a great season. Many thanks for your
hospitality,
- This TripAdvisor Member:
- Liked — The Beds & Showers
- Disliked — Nothing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Buckingham55's Summary
Date of Stay: June 2007
Traveled with: Family (extended)
Visit was for: Quality time with family
Age group: 50-64
Member since: June 09, 2007
- My ratings for this hotel are:
-
Value -
Rooms
-
Location
-
Cleanliness
-
Check in / front desk
-
Service
-
Would I recommend this hotel to my best friend?
absolutely! I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Older travelers, Families with teenagers, Tourists I do not recommend this hotel for:
Pet owners, Families with young children I selected this hotel as a top choice for:
Outdoor / Adventure, Shopping “Greatly Appreciated”
The Harborage Inn
Mar 30, 2007
1/2 found this review helpful
Our getaway was more than we imagined and it was all due to the hosts. Emery & Troy were so warm, friendly, and helpful! We think everyone should know how lovely this place is. It was exactly how it is described on the internet and very, very clean. We loved that our group could sit outside on the covered porches with wine and look at the water! All of us had a perfect time and can guarantee we'll be back.
- This TripAdvisor Member:
- Liked — Hospitality
- Disliked — Everything went great
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rose33's Summary
Date of Stay: September 2006
Traveled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 25-34
Member since: March 30, 2007
- My ratings for this hotel are:
-
Value
-
Rooms
-
Location
-
Cleanliness
-
Check in / front desk
-
Service
-
Would I recommend this hotel to my best friend?
absolutely! I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Tourists I do not recommend this hotel for:
Pet owners, Families with young children I selected this hotel as a top choice for:
Beach / Sun, Outdoor / Adventure, Shopping “Relaxing Maine Getaway”
The Harborage Inn
Dec 4, 2006
1/2 found this review helpful
Everything about our stay at the Harborage was wonderful. Comfortable room with all the right touches, great breakfast, and wonderful views. We loved the hot tub that was right on the water overlooking the whole village. I think we bubbled away every night! The location was ideal because we walked to all the best restaurants and the whale watching which we loved. Emery & Troy were extremely friendly and helpful which made our stay truly complete. A great choice if you want to relax and still be in the heart of all the activities the town offers.
- This TripAdvisor Member:
- Liked — Hot Tub, Location to town
- Tips/Secrets: — book way ahead
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
welovewhales's Summary
Date of Stay: September 2006
Traveled with: Friends
Visit was for: Quality time with friends
Age group: 50-64
Member since: December 04, 2006
- My ratings for this hotel are:
-
Value
-
Rooms
-
Location
-
Cleanliness
-
Check in / front desk
-
Service
-
Business service
-
Would I recommend this hotel to my best friend?
absolutely! I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Tourists I do not recommend this hotel for:
Pet owners, Families with young children I selected this hotel as a top choice for:
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Expedia.com Hurry in and Book Now. This Sale and the Summer will be Gone Before you know it. -
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Orbitz.com View Hotel Photos, Reviews & More Compare & Save on Hotels at Orbitz -
Visit Boothbay Maine
www.VisitMaine.com Enjoy Fishing, Lighthouses & 5 Star Cuisine. Request Information Online -
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brfrbo.com Rent Boothbay Region vacation homes directly from owner and save $.
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Boothbay Harbor: Up to 50% off Hotels + Up to 75$ for Gas!
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The Harborage Inn Address
75 Townsend Avenue, Boothbay Harbor, ME 04538
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