I am writing this review to highlight the incredibly rude service we received at this restaurant during our recent trip to mid-coast Maine.
Having had lobster previously on this trip, both freshly cooked live lobster and lobster rolls, we were looking forward to trying some Italian recipes. Being familiar with lobster sizes and weights, we decided to share a lobster risotto and a fettucine with chicken.
We were unsure whether to laugh or be furious at what was brought out. I am attaching a photo of the lobster risotto we received since it is worth a thousand words. According to the menu, the risotto should include a whole 1-1/4 lb lobster. We have had 1-1/4 lb lobsters previously and even after shucking it and discarding the shell, the amount of meat that came in this dish was about half a lobster, certainly nowhere near the amount of meat that would be expected from a 1-1/4 lb crustacean.
We first brought this to the attention of our server, who, unsurprisingly (since he didn't cook it), brought out first the manager and then the owner himself (an Italian gentleman who had formerly worked at a NYC pizzeria). The owner proceeded to berate us, in a very condescending manner, for not knowing that a "1-1/4 lb" lobster referred to the entire being, not the meat. Thanks, but we are very familiar with that basic culinary fact, having had freshly cooked whole lobsters, and pointed that out to him. He then told us that the lobster meat in this risotto (again, see attached photo) was, in fact, from a 1-1/4 lb specimen, that he had been cooking lobster for years and was, therefore, right. No offer to take it back or bring us a replacement dish.
And, by the way, the tiny amount of lobster in the risotto was very underwhelming and did not compare to the several other lobsters we had in Maine. I'm sure my wife's chicken fettucine tasted better, but after the owner's rude and condescending attitude towards us, we left hastily without ordering anything else, but made sure to tip our server generously since none of this was his fault.
I hate to use the term, but this restaurant is a classic "tourist trap." There is virtually no other Italian restaurant in mid-coast Maine, so this restaurant rakes it in. If you're from any big city, however, I guarantee you'll find better Italian food and service there. There is no need to seek it out in Maine. Avoid this place.
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