Unfortunately, I can't actually speak to the accommodations. However, I can speak to the rudeness and lack of customer service when trying to book a reservation. I called today to try to book a room for a June wedding. I gave someone named Kathy my information and when she asked for my credit card, I realized it wasn't in my wallet--I'd left it downstairs. I ran as fast as I could to get it while keeping the phone to my ear--it couldn't have taken me even 20 seconds--and heard her mocking me to someone else for not being ready with my card, ending with "Well, DUH!" When I told her I could hear her, she said a quick "sorry" but at that point I had no desire to say there anymore. Ended up booking a nicer room elsewhere. Should I have had my card ready? Sure. But if someone can't manage to be kind for even 20 seconds when they think I'm not listening, then I definitely don't want to find out about the rest of their customer service. So word of advice, innkeepers: if you're going to mock your customers, try to cover up the phone receiver first. I feel bad for the friends of mine who might have already booked this hotel for the wedding.
- Also Known As:
- The Inn At The Rostay Bethel, Maine
- Official Description (provided by the hotel):
- The Inn at the Rostay in Bethel, Maine is the affordable place to stay when visiting Sunday River Ski and Golf Resort. We are conveniently located just minutes from the ski area and beautiful Bethel Village, The #1 rated Ski Town in East by SKI Magazine.Each of our rooms has been carefully furnished and decorated for your enjoyment and comfort. The Inn at the Rostay is great for groups, families, businesses and all vacationers. We have clean, quiet rooms with cable TV, VCR, free video library, free WIFI, complimentary coffee, microwaves and refrigerators, along with a picnic area, fire pit, horseshoe pit and free shuttle during the winter on our grounds. The Inn at the Rostay does not charge any extra resort fees. Enjoy our delicious, hot breakfast before you start your day’s activities.Located on the ITS snowmobile trail ... more less
- Reservation Options:
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