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“Always a good Chai, goodies are better down the street though.” 4 of 5 stars
Review of Cafe Creme

Cafe Creme
56 Front St, Bath, ME 04530-2507
207-443-6454
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Ranked #5 of 44 Restaurants in Bath
Cuisines: Coffee Shop, Diner
Restaurant details
Wiscasset, Maine
Senior Contributor
27 reviews 27 reviews
20 restaurant reviews
Reviews in 9 cities Reviews in 9 cities
18 helpful votes 18 helpful votes
“Always a good Chai, goodies are better down the street though.”
4 of 5 stars Reviewed August 27, 2010

I love the chai that they serve and the fact that they have soy milk seals the deal. my friends always rave about their smoothies and milkshakes, but being lactose intolerant have yet to try one. Baked goodies are OK but down the street at starlight cafe, the cookies are divine!!

    • 3 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 4 of 5 stars Service
    • 3 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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58 reviews from our community

Visitor rating
    41
    10
    2
    4
    1
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • French first
  • Any
English first
Woodstock, Vermont
Senior Reviewer
9 reviews 9 reviews
7 restaurant reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
“Great coffee, free wifi, great location, friendly staff”
4 of 5 stars Reviewed February 13, 2010

The lattes were very tasty. The overstuffed chairs looked comfy, and the big windows and corner location made it light and friendly. Free wifi, strong signal. Good lunch too--tasty Maine smoked jack cheese.

    • 4 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 4 of 5 stars Service
    • 4 of 5 stars Food
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
“I think the cafe is absolutely lovely...”
5 of 5 stars Reviewed January 7, 2010

I think the cafe is absolutely lovely. I've always had wonderful service, food and have never had any problems with the owner or her staff. In fact, I've seem them deal with some real idiots and every member of cafe creme acted respectable. Thank you Cafe Creme. Keep up the great work!

    • 5 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maine
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“The Best Among Many”
5 of 5 stars Reviewed November 18, 2009

Having visited this cafe too many times to count since it opened, it is certainly the best among all I have been to. Their customer service, quality of products and atmosphere are consistently outstanding. Other than occassionally running out of food items on a Sunday because they're so busy, I've never experienced or observed a problem there. Sure, they have to deal with the occasional arrogant or impossible-to-please customer...what business doesn't have to? The staff at Cafe Creme are truely graceous and well trained.

    • 3 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 4 of 5 stars Food
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maine
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
“Training”
1 of 5 stars Reviewed May 16, 2009

When someone puts a sign out on the door outside that says, "Hey, we have X!" you go in, you sit down, and you have your X. It is pretty standard quality X. The next day, the quality of the X is the same, but you can't get it at certain times of the day, but that's weird, because it's not like the X would ever run out at an establishment like this one. So you inquire about the problems with the availability of X, and they say, "I'm sorry, but X is the least of my worries right now, they have X down the street." At that point in time, how valued do you feel as a customer?

Probably not too valued.

So you analyze the problem with their X, give them the answer, and they tell you how it's been such a problem with you complaining about the availability of the X all week, and we'll gladly refund you the Y you just bought if you would politely get out of their hair and go down the street for some X.

Seriously?

And to top it all off, as you're leaving, you start having a conversation with one of the other patrons about the availability of the X, how you pinpointed the problem with the X and found the solution. This patron gets literally gets out of her chair and gazes at you lovingly while she tells you how she loves the place, but she's had so many problems with the X over the last two years. She's been so frustrated and has complained herself.

You tell her that the owner of the place was kind of rude to you that day. From behind the counter, another worker tells you to take the conversation that you are having outside. You are appropriately flabbergasted.

How can people be so bad at customer service?

Three of the employees in this place, I love to death. They're some of the nicest, most genuine people that have ever waited on me.

They must have received their training from a different cafe.

    • 2 of 5 stars Value
    • 1 of 5 stars Atmosphere
    • 1 of 5 stars Service
    • 4 of 5 stars Food
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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