We booked this hotel on the basis of its website. Don't believe it - it is deceptive.
We agree with many of the other reviews - it is dirty and dingy. Upon arriving in Bangor, we could not drive on the street in front of the hotel (art festival in progress), so we were directed to the back and asked to park near the dumpster (horrors). Then we came in through the back of the hotel (horrors again).
The first impression was the carpets in the halls - stained and dirty. The front desk reception was piled high with papers and books - it seemed a miracle that the manager found our reservation. We asked for a "quiet room" and the response was "well, this is a downtown hotel." Little did we realize the impact of that statement.
Perhaps there are two saving graces for our room - it was large and the towels were quite thick. Other than those, there were no other saving graces. I dropped somethig on the carpeted floor, and when I knelt down to find it, I found remanents of cookies from previously occupants - obviously the room needed vacuuming.
The next morning, we left a note for housekeeping to vacuum the floor thoroughly and to leave extra hand towels. Well, the floor was vacuumed, but hand towels were illusive. Breakfast was nothing to brag about - we brought some of our own items.
But the worst thing of all was the noise. We tried to open our window for ventilation, but the street noise was so loud that we had to close (we were on the second floor near the back), but closing the windows did nothing to dampen he noise. But Saturday night took the cake.
There was a street festival happening during the three nights we stayed. Saturday night's concert (the stage was right outside the front door) ended around 10:00 - so that's OK. But, the bar next door started music (LOUD) at 10:00 and continued until 1:15 a.m. Even with the windows in our room closed, we heard the noise and felt the thumping. We almost called the police.
When we checked out on Sunday and I mentioned the difficulty sleeping we had on Saturday night, I told the manager that I almost called the police. Her response was " I wish you had. They have a permit for the music. I have tried calling the police and they do nothing. We were a hotel before the bar opened." Obviously, she had no sympathy for her guests - her customers.
Please do us a favor - do not stay in this hotel They need to receive a message that the price they charge is outrageous for the condition of the hotel.
Don't book a room at the Charles Inn - the service and conditions are deplorabe!
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.