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“Excellent choice” 5 of 5 stars
Review of Hilton Garden Inn Bangor

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Hilton Garden Inn Bangor
3.0 of 5 Hotel   |   250 Haskell Road, Bangor, ME 04401   |  
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Double HHonors Points
Ranked #2 of 25 Hotels in Bangor
Certificate of Excellence 2014
ashland, United States
1 review
“Excellent choice”
5 of 5 stars Reviewed April 1, 2014

Quite simply the best the area has to offer. I have stayed here several times and always had the same quality, refreshing stay. I would recommend the Hilton Garden Inn to anyone traveling through. Compared to everything else in the area, it is in a league of its own.

  • Stayed March 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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518 reviews from our community

Traveler rating
    337
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    32
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See reviews for
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (71)
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English first
Portland, Maine
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 of 5 stars Reviewed March 31, 2014

the Hilton in Bangor Maine has the best staff I have copme across in 26 years of staying at various hotels in that area. Hotel is very clean & extremely well run. Highly recommend this for anyone going to Bangor area.

  • Stayed March 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Caribou, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 30, 2014

Great hotel, room was clean lobby was comfortable, bar staff and menu were good and happy hour had some great deals. The hotel offers a shuttle service that took us to the casino and back which was fantastic. Overall a great stay and well worth the money.

  • Stayed March 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Massachusetts
Senior Contributor
28 reviews 28 reviews
7 hotel reviews
Reviews in 20 cities Reviews in 20 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed March 24, 2014 via mobile

Very nice hotel. Rooms and bathrooms were very clean and well appointed. Nice small touches like fresh cookies in afternoon and coffee table in the morning. Very nice, albeit small, pool and hot tub area. This area was very clean and well maintained. Would definitely stay here again.

Stayed March 2014, traveled with family
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bath, ME
Contributor
17 reviews 17 reviews
12 hotel reviews
Reviews in 15 cities Reviews in 15 cities
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed March 15, 2014

Just spent a night here and it is what you would expect for a Hilton Garden Inn, but nothing special. The rooms are nicely appointed, wifi works great, microwave and Keruig. I'm having trouble getting past comparing this place to the Hampton Inn which is right across the street, where I usually stay - it was full last night.
I paid about $10 more than I normally pay at the Hampton Inn, and I just can't justify it. Both are relatively new. The Hampton certainly has larger rooms, and the real decider for me is that this place has a breakfast buffet for $9.95. Breakfast is free across the street.
I guess I've become spoiled, but I do a fair amount of traveling, and free breakfast is rarely missing.
So, this place is fine, but for my money the Hampton Inn across the street is a much better value

  • Stayed March 2014, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mike M, General Manager at Hilton Garden Inn Bangor, responded to this review, March 20, 2014
Dear Guest,

Thanks for staying at our Hilton Garden Inn Bangor recently. We appreciate you taking the time to write a review of our hotel on Trip Advisor. We're glad to hear you enjoy both the HGI and our new Hampton Inn across the street. Thank you, we hope to see you again soon.
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Rockport, Maine
Senior Contributor
47 reviews 47 reviews
18 hotel reviews
Reviews in 18 cities Reviews in 18 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed March 8, 2014

My wife and I stayed here while in town visiting family and going to the basketball tournament. This HGI is one of the best I have stayed in. Beautiful lobby and function rooms. Good workout facility. Rooms clean and well-appointed. Very nice stay and good value.

  • Stayed February 2014, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mike M, General Manager at Hilton Garden Inn Bangor, responded to this review, March 20, 2014
Dear Guest,

Thank you very much for taking the time to review our hotel on Trip Advisor. We always love hearing back from our guests. We're glad to hear you had a satisfactory stay at our property recently. If there's anything more we can do to make your time with us even better, please don't hesitate to let us know.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Florida, United States
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed March 4, 2014

Nice place, but front dest staff lies and my room did not get vacuum ever time it was cleaned and when we first got in the room I found food on the carpet. Problems with the beds, the type that have air bladders in them. My side leaked, asked three time to fix it or replaced and never happened, woke of with a sore back till after 6 days of the 11 day stay we were moved to a two queen bed room from a king bed they said was due to a plumming problem on that floor, but talk to a person in the elavator who was also told to move and he was moving to the floor I was on in the room next to my old room. Peolple in the bar, great, food great. Front desk staff, poor. There was a special kids event the first weekend and kids ran the halls to well pass 12 midnight and the staff did nothing to stop it. Nice hotel but needs better management.

  • Stayed March 2014, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mike M, General Manager at Hilton Garden Inn Bangor, responded to this review, March 20, 2014
Dear Guest,

Thank you for staying with us recently. We're very sorry to hear you had a less than exceptional experience at our hotel recently. We have a very hard working staff who always goes above and beyond for all of our guests - if we fell short, we sincerely apologize. We will use your comments to help us improve as a staff. Thank you, we hope to see you again next time you're in Bangor.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Bangor

Address: 250 Haskell Road, Bangor, ME 04401
Phone Number:
Location: United States > Maine > Bangor
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Business Hotel in Bangor
#2 Romantic Hotel in Bangor
#3 Family Hotel in Bangor
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Bangor 3*
Number of rooms: 141
Official Description (provided by the hotel):
Executive Suite with kitchen, living room, seperate bed room, full massage shower, whirl pool tub. All rooms have HDTV, complimentary High Speed Wireless Internet. ... more   less 
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Also Known As:
Hilton Garden Inn Bangor Hotel Bangor
Hilton Garden Inn Bangor Maine

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