Just returned from three nights at the Hollywood Slots Hotel in Bangor Maine. While the spacious and clean rooms are well appointed with comfortable linens, relaxing colors and quality furniture with a river view, the hotel offers nothing to its patrons. Unless you gamble at great deal at the casino and amass a huge number of points on your casino membership card, you will get only what you see and nothing more. No amenities.... no room service, limited desk clerks who have no answers to your questions, no one to great you as you enter. Don't get me wrong, the staff were delightful and understanding of my issues (no bonus coupons for patrons, no discounts on breakfast buffets, no motivational coupons to attend the casino), room attendants were very friendly and accomodating when asking for extra towels, shampoo etc....
The hotel is not well designed, but functional. I suppose that is the key.... For the $159.00 + tax and room fees it was not as good value as I had hoped. I have stayed in equally or better appointed hotels for better deals and with many benefits of appreciation at being a guest.
My conversations with desk staff regarding the lack of amenities and promotional items were overheard by several people who were return customers. They were in agreement with me and told me the reason they satyed at Hollywood Slots was for convenience and often because it is the last hotel available for booking on long weekends and holidays and of course for the ease and availability of the slots.
Having benn somewhat negative with my above comments, the breakfast and dinner buffets were quite nice with a great variety of foods. The breakfast was well priced at $8.99 while the dinner buffet was a bit on the high side at $17.99. I suppose the argument for paying that price is that one has a large selection in a comfortable and clean environment.... Again, being a guest in the hotel should have its privileges and even a slight discount would have been appreciated. I would have spent a considerable amount more money at the hotel should I have had incentive to do so.
Stay if you like, but don't expect any pampering of any kind. It's as bare bones as you can get.
- Also Known As:
- Hollywood Slots Bangor
- Hollywood Casino Hotel & Raceway Bangor, Maine
- Official Description (provided by the hotel):
- New hotel offering seven stories of luxury and entertainment, perfect for business and leisure travel. 148 oversized rooms with king or two queen beds and 4 luxurious two room suites. All rooms include a complimentary full breakfast buffet and free parking in our parking garage. Amenities include 42” LCD flat screens, in-room movies, room service, fitness facility, and business center, buffet restaurant, lounge with live entertainment, and Maine’s only gaming facility featuring 1000 slot machines. ... more less
- Reservation Options:
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