I have eaten here fairly often for a number of years and find the food pretty good for the price. I have had 5* experiences and 3* experiences here so have opted for a 4* rating as a compromise.
I ate here when the charity abseil (mentioned in another review) took place and saw how good the staff were that day - when they were busy from first thing in the morning right through. Today the waitress was apologising constantly to the tables around me for the slow service - she was chasing up drinks and food all the time.
The serving staff are always very polite and friendly but it can take a long time to get both drinks and food once they are ordered. This must be down to staff numbers in the kitchen and serving behind the bar. More staff in both places would get through the orders being handed over more quickly - simple!
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