We booked a Tower Jr. Suite for our 1 night stay in Lake Charles in late August. Everyone we encountered was very nice and professional. We checked in and went to our assigned room but found a "Do not disturb" sign on the door. Given that it was after 9pm we didn't want to risk walking in on someone, so I went back downstairs and was assured that no one was in that room, but I was quickly given another room right next door. ( I was told that security would check on the room, but in the morning when we checked out the sign was still there, so who knows).
The room itself, although in need of an update (scuffed, stained furniture etc) was clean and surprisingly large and very comfortable! It was funny, because in the morning, we noticed that many of the rooms on our floor were being emptied and prepped for renovations/refurbishment.
We did play in the casino and it was fine. I lost but my husband won a little.
My only suggestion would be for the hotel to offer more eating options. There really isn't anything besides the buffet area for late night or morning before 11am. We wanted a light snack before bed and could only get some chips at the stand in the atrium. Again, in the morning before checking out, we wanted a light breakfast, but only the buffet was open. It was ok, nothing note worthy, but much more than what we wanted.
All in all, we had a pleasant stay and would stay here again on our next visit to Lake Charles.
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- Isle Of Capri Westlake