First let me say that they are in the middle of renovating their rooms. It is much needed and hopefully will help them improve overall.
The Casino is nice and well kept. Lot's of games to choose from and staff overall seemed pretty good. It was fun!
The security was pretty lax or so it seemed especially between the hotel and casino and not for a comfortable atmosphere late in the evening.
Pool was also in great need of some TLC. Overall the hotel had a pretty low end feeling overall. Staff was not very engaged and seemed not very concerned with making you feel welcome. No place to get a good cup of coffee and I am pretty sure no room service (they never answered the phone).
The location is good and if they were to invest in more updating and customer service training it could be a grea place again. But definately needs a lot of desire to change!
If your looking for a better casino/hotel experience I would go elsewhere.
- Official Description (provided by the hotel):
- Isle of Capri Casino Hotel Lake Charles is your friendly Westlake gaming destination. We offer more than 1,000 slot machines and 40 table games including roulette, craps, blackjack, and poker. Extend your stay as a guest in our hotel. We feature two hotel towers providing upscale and comfortable accommodations. The action includes exciting promotions, delicious dining options, and headliner performances. We look forward to seeing you soon! ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Orbitz and Cheap Tickets so you can book your Isle of Capri Casino Hotel Lake Charles reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Isle Of Capri Westlake