Before I book a room at any hotel, I read at least 30 reviews. I know some guests stretch the truth just to degrade the hotel because "I work at a hotel". I never thought that I would be making an entry after my stay at this hotel because I didn't expect to run into any problems but my issue was not mentioned in any of the reviews posted. I called days before to confirm my reservation (twice) and I advise anyone who is reading this to make this a traveling practice. I will not mention the staff names due to privacy issues however, if management wants the names, I will be more than happy to fill in the blanks. When my guest and I arrived, we were kindly told that we didn't have a room. NO ROOM. How could that be when I confirmed it twice with________? was my reply. The kind gentlemen, ______, asked that I give him a moment to look at another screen. He found my reservation which was posted as a "NO SHOW" for the previous day. My first and last name was totally spelled wrong and the confirmation number didn't help. Now, I have A ROOM. We didn't experience the train because we were not in the hotel until the wee hours of the morning. The rooms are like most hotel rooms, If you look hard enough, you will see it needs more detail cleaning just like most of your homes. LOL The bed was comfortable and the water in the shower was hot. Now, it's 10:45am and my guest awaken me because it's almost check-out time. She said, you were resting so well that I didn't wanna bother you but who else do you have in this hotel? Then, she handed me the bill. I quickly got dressed and went to the front desk. The slowest, unconcern, did not wanna come to work person, _________, said I do not know how that happen. Are you sure you didn't have TWO ROOMS? At this point, I almost lost it! I told her what the problem was and she was like, oh yeah. That might be it. How about that? (The staff need to be trained and then be placed on the train that goes by this hotel!!!!)
- Official Description (provided by the hotel):
- Take a virtual tour of the hotel.Click on packages to earn 1,000 free Priority Club points, free breakfast, and free cocktail for every night of your visit!!! The Holiday Inn Hotel Downtown Shreveport has 190 recently remodeled rooms (2006), brand new plush lobby, and a beautiful new exterior look that includes a mural painting of the Shreveport Rose. The Holiday Inn Hotel is a full service hotel located in the heart of downtown Shreveport. We are located within walking distance of Sam's Town and Hollywood Casinos, Shreveport Festival Area, Clyde Fant Bike and Walking Trail, Shreveport Science/ Discovery Center, the downtown Riverfront Pier, the Convention Center, the downtown entertainment district, and the Louisiana Boardwalk. Featuring Red River Restaurant and S'port Bar and Grill, full catering services available, outdoor pool, fitness center, complimentary airport and casino shuttle services (shuttle hours run daily from 7 AM-11 PM and is subject to availability). All rooms equipped with irons and ironing boards, hair dryers, 25 in. TVs with cable TV and pay per view movies, free high speed Internet access, alarm clock radios, coffeemakers, electronic locks on guest room doors, 24hr security, express check in and express check out services. We have recently added three 'honeymoon suites' that have Jacuzzi hot tubs. ... more less
- Reservation Options:
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- Also Known As:
- Holiday Inn Shreveport -i-20-Downtown Hotel Shreveport
- Shreveport Holiday Inn