First and last time for me to stay here. The toilet had not been cleaned. Room was dirty and dingy. Needs a total overhaul. Can't believe Marriott still has their name associated with the property.
Totally grossed me out but room was non refundable. Only free Internet was in the lobby.

I have stayed here on 2 different trips to Shreveport. I like the location and the outlet mall next door to the hotel. I read the other reviews and believe I know which clerk the others are referring to. I have not had the same problems, but overheard an exchange between her and another guest. It was not a pleasant exchange, but I wasn't involved. As a guest and someone who works in customer service, i did feel it was unprofessional of the clerk. I also believe that this chain should provide some type of free coffee/breakfast...something!! I will stay here again if it is convenient for work...the hotel has a nice fitness center. It is older but remodeled.

This Hotel is the worst I will not stay again. NEVER NERVER NEVER!!. I have never been to a hotel where the rooms are horrible and the front desk clerk a young lady with short hair had a nasty attitude .I have ever seen at any hotel. Wow!! The room had some type of smell and plus the rooms are old.. Hello i pay 100.00 and this is what is expected. I know next time to stay at the Hilton... then this morning I go to read a news paper and now they are making me buy Coffee where's the free coffee I look foward too.. I advise anyone to please NEVER STAY HERE Please don't ..

I was very happy with my overnight stay at this hotel. In my opinion they have covered a lot of bases. They have a little Market Place, which admittedly, is only a few shelves and a fridge, but it is packed with just about anything one could want: pizzas, lean cuisines, soups, tuna salad kits, beer, wine and smoothies. Perfect for someone who needs a quick bite. They have a cute bistro that has enough options for everyone, from chicken Caesar wraps, 1/2 roasted chickens and burgers, as well as a good selection of breakfast meals. For the most part, it is prepared on the spot. They also have a little bar with cocktails, wine, and beer options. If you are a late sleeper, you will miss breakfast.

The room was very clean and sizable. The bed was also quite comfortable. The room had a fridge and a coffee maker (and should you need your Starbucks fix, they serve that downstairs). They also had an iron, ironing board, and a blow dryer. Free wi-fi too.

The staff was very friendly and helpful. They have a shuttle both from and to the airport. They accommodated my every request: early check-in and top floor.

They had a nice fitness room with 2 treadmills and an elliptical machine. There was also an indoor pool and whirlpool. The front desk also had complimentary fruit and yogurt cups to go - nice touch.

I could not have asked for anything better and would definitely recommend it. Apparently,they have upgraded because everything was new and updated.