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“Great!!!” 5 of 5 stars
Review of Hilton Shreveport

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Hilton Shreveport
3.5 of 5 Hotel   |   104 Market St, Shreveport, LA 71101   |  
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Ranked #9 of 36 Hotels in Shreveport
Dallas, TX
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed July 8, 2007

The Hilton Shreveport is an excellent value and you get top notch service! It is attached to the Convention Center but has its own entrance. This hotel is brand new (built from the ground up, not a renovation property) and has been open for a little over a month. The top floor houses a small gym and rooftop pool with excellent views. It is close to the casinos and new movie theater/outdoor outlet shopping center. The bedrooms are a good size with flat screen TVs, comfy bedding, granite in the bathrooms, and Crabtree and Evelyn toiletries. This is as good as it gets in Shreveport (unless you stay in a Casino) and this hotel could easily hold its own against another Hilton in a major city. I would definitely stay here again.

  • Liked — Everything was brand new and up to date
  • Stayed July 2007, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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419 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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English first
East Texas
1 review
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed July 5, 2007

This new, beautiful, but DISORGANIZED hotel gave us a better than mediocre experience. My husband and I are not continental travelers, but we do spend plenty of time in hotels in Texas and Mexico. Our favorite Hilton is the Hilton Americas in Downtown Houston. After reading the previous trip advisor review for the new Hilton in Shreveport, I could not wait to visit the hotel. We were not aware of this new location. We had already planned to visit the casinos, so we decided to stay at the Hilton. The Hotel is beautiful. The rooms are HUGE! The beds are comfortable! The food was excellent (a fusion blend of Cajun, Creole and American - creole shrimp and grits for breakfast, for example & great deserts), although the selection was quite limited. Most of the employees we dealt with were friendly with a true Southern Hospitality, however they all seemed new to the Hilton Brand, and there was some confusion in genereal and confusion specifically with our reservation. We stayed four nights - the first half of our trip was WONDERFUL! They gave us a great suite with a PERFECT view for the "romance package", but then we were moved to another room. Hotel management stated there was a "construction issue" on our floor, however I overheard that rooms on our floor were needed for a wedding. This room was a typical "priceline" (or government rate) room - end of the hall with a view of the smelting plant and the hotel's roof. The door did not even have a "safety latch". The hotel occupancy was less than 40%, so they could have given us a better room, and we didn't complain because we had had a great time thus far. On Monday night, we were tired and called for room service at 10 p.m. We were told that even though the in-room menu stated service was available until 11 p.m., no one would take or bring us an order. So we called Pizza Hut! Also, the hotel info stated Sunday brunch was offered - not true yet! Otherwise, the workout room was well equiped, the "saline" pool was small, but fun and the spa was perfectly hot. They didn't offer local transportation to the casinos, which could be an issue for those who enjoy drinking while gaming.

When we checked out, our reservation rate had been changed to a higher rate than our confirmation and we had been charged for room service breakfast, which was supposed to come with the room rate - this issue was not "fixed" even with several attempts on our part. Again, we didn't complain much, because the overall experience was within reason even with higher than expected expenses. I am planning to write management to discuss this issue. WE WILL definitely stay here again after the hotel has been open for at least six more months to determine a truer opinion. Just don't expect a 4 star Hilton experience - until "they" have more on the job experience at the Hilton Shreveport, maybe after January 2008!

J & M Mc from East Texas

  • Liked — new and fiendly staff
  • Disliked — Disorganization
  • Stayed July 2007, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dallas, Texas
Top Contributor
50 reviews 50 reviews
39 hotel reviews
Reviews in 40 cities Reviews in 40 cities
59 helpful votes 59 helpful votes
5 of 5 stars Reviewed June 12, 2007

I stayed at this hotel the first week that it opened, and I was very impressed,to say the least. It is not only the #1 hotel in Shreveport, but it is one of the nicest Hiltons that I have ever stayed at.

Being a new hotel, all of the furnishings are new, and in that new Hilton style. Great pool on the 12th floor, along with a workout room and a spa. There is a good restaurant downstairs, bar, and it is attached to the convention center. In a city with nothing but old, funky, smoky casinos, it is nice to stay at a place that caters to the business traveler, and not the nickel slot crowd! A top-notch place, and it will definitely be tops on my list for a while!!

  • Liked — New,Clean, and not a gaming establishment
  • Disliked — Nothing yet!!
  • Stayed June 2007, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Shreveport

Address: 104 Market St, Shreveport, LA 71101
Phone Number:
Location: United States > Louisiana > Shreveport
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Business Hotel in Shreveport
#10 Family Hotel in Shreveport
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hilton Shreveport 3.5*
Number of rooms: 313
Official Description (provided by the hotel):
The Hilton Shreveport - contemporary comfort in the heart of Shreveport, Louisiana. Located just off I-20 downtown in Shreveport's Historic District, we are one of the premier places to stay for business or leisure. Our business guests will appreciate the proximity to Chesapeake Energy, Capital One, and Shaw Industries, in addition to being directly connected to the Shreveport Convention Center. For those on leisure - Barksdale Air Force Base, the Louisiana Boardwalk, Festival Plaza, Millenium Studios, and 5 nearby casinos are all available and waiting for you!Our hotel offers up 313 guest rooms, a heated rooftop swimming pool and whirlpool, 24 hour fitness center, and 3 different dining options to suit everyone's palette. Come stay with us at the Hilton Shreveport. ... more   less 
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Also Known As:
Hilton Shreveport Hotel Shreveport
Hilton Hotel Shreveport
Shreveport Hilton Hotel

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