Room was clean and nice, but climate control was a bit problematic and hard to set for temperatures above freezing. Thermostat was set to 67 when we arrived -- finally managed to get it raised high enough so the flimsy bed covers would provide enough warmth.
On our last evening and the next morning, for some reason the cold water in the tub and sink were coming out hot no matter how the temperature was set. A complaint to the check-out staff yielded a 'well, our maintenance staff is 24/7 -- you should have called' and no reduction in the bill.
Valet parking was free, but wireless internet access was $10 a day and a Disney movie on the TV was $14. The pool was free, but it was crammed full of noisy kids and the hot tub was even worse.
Best meal deal was Smokey Joe's. The Chicken fried steak, shrimp scampi with linguine and liver and onions were huge portions and well-prepared.
We really wanted to try the buffet, but they had a free buffet deal for one hour of table play going on -- the buffet seemed to have a huge line starting an hour before opening and stayed fairly long most of the time.
The coffee shop was a bit spendy for a sandwich or salad. Didn't bother with the steak house as we didn't bring nice clothes.
Slightly improved over when it was Harrah's. but stil just another Shreveport budget casino.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.