During a recent vacation through Arkansas and Louisana, my family spent a disappointing night at this Sleep Inn. I wish I would have read the TripAdvisor website more carefully and stayed at the Sleep Inn located on Pines Road, off of I-20 in Shreveport (Ranked #2 in Shreveport).
After spending one or more very pleasant nights at several Comfort Inn and Suites in Arkansas, we were most disapointed with our "Sleep Inn Stay" in Shreveport. Upon arriving at the Inn, no one was at the desk. When the clerk arrived, we did not receive the friendly welcome so typical of ChoiceHotel properties (additionally, at no time during our stay were we greeted or welcomed by any member of the staff) and were never recognized as ChoicePriveleges' "Elite Members." To make our initial experience more unpleasant, we were given a room that our key did not unlock the door. Finally, after multiple tries and calls to the desk, the clerk came to our room, unsuccessfully tried to open the door with her master key, then informed us that the lock to that room was broken, and finally transferred us to another room.
Once in the room, I found it to be clean, but small and sparsely furnished. The only window in our room looked out on the railroad tracks and encourages one to keep the blinds closed. Carpets in the room and in the hallways showed signs of wear and had multiple spots on them. The bathroom also was very small, included minimal toiletries, and had only one light switch in it that also controlled the fan. After spending multiple nights at Comfort Inn and Suites and comparable properties during our recent trip, I would rate this bathroom as the smallest and the poorest in quality of all the rooms we stayed in.
Breakfast was adequate and there was plenty of food available for all guests. Still, nothing special, memorable, or even "really tasty" and I would rate the breakfast as "Very Average/Below Average" for ChoiceHotel properties.
I found my stay at this Sleep Inn to be an "Average," but disappointing one. With many excellent hotels/inns at comparable prices located in Shreveport and near the Medical District, I will look for other accomodations the next time I visit this city. I do not recommend this Sleep Inn to other TripAdvisor travelers.
- Official Description (provided by the hotel):
- Welcome to the newly constructed Sleep Inn & Suites located right off Hwy 49 and within walking distance to the LSU Medical Center. Enjoy our complimentary Hot Continental Breakfast buffet in the morning featuring Fresh waffles along with several baked products, cold and hot beverages selection and fresh fruits, yoghurt and much more. Take a refreshing dip in our indoor pool and relax by the spa to complete your day. Guest rooms feature free High speed internet access (wired & wireless), with the signature pillow top mattresses offering a contemporary class to the bedding package. Enjoy all the great features of this Sleep Designed to dream hotel when you stay with us the next time. Very conveniently located to shopping malls, eateries and different casinos in town. Our professional staff are looking forward to welcome you.... ... more less
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