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“Excellent Hotel” 5 of 5 stars
Review of Sleep Inn & Suites Medical Center

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Sleep Inn & Suites Medical Center
2.0 of 5 Hotel   |   3215 Samford Avenue, Shreveport, LA 71103   |  
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Ranked #23 of 36 Hotels in Shreveport
San Antonio
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Excellent Hotel”
5 of 5 stars Reviewed June 30, 2013

This hotel is very clean the rooms were excellent and very clean,the front desk is very organize,clean,pretty and VERY VERY helpfull specialy Ms.Meshia she is very helpfull,professional and very friendly I will start using this hotel more because of her,I wish every hotel would have someone like her.
The breakfast is great and plenty of food,the spa and inside pool was heaven,yes have sometimes train passing however,on the 4TH floor you wouldn't know about it.
At night is very peacefull and my family and I will stay again anytime we pass by Shreveport,Louisiana.
Thanks Meshia for everything and for making us feel so special here.

Room Tip: I had two rooms and both were excellent on the 4th floor.
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  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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69 reviews from our community

Traveler rating
    25
    19
    8
    6
    11
See reviews for
31
10
4
14
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • Any
English first
Daingerfield, Texas
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 25, 2013

This hotel is very nice. Very friendly staff and clean rooms. There is a train track right by the hotel but can't even tell. Our room was on the side by the tracks and you just feel the vibration of the train when it goes by. The train does not blow its horn at all. I have a 4 month old and a 5 year old that slept right through the night. Very comfy beds. The comp breakfast was ok. Will definetly reccomend!!

  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Houma, Louisiana
Level Contributor
62 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
1 of 5 stars Reviewed June 13, 2013

It started at front dest and continued. RUDE at check-in. Put us in a room with food in fridge, clothes in drawer and grease all over chair. Left water in elevator for 2 hours even though housekeeping knew about it. No hair dryer in room nor towels at pool and never brought them though front desk said it would. No one at front desk when we went to pick up. Clerk finally arrived from outside with purse in hand. No extra towels in room to use for second day. Horrible attitudes and service.

  • Stayed June 2013, traveled with friends
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Minneapolis, Minnesota
2 reviews
common_n_hotel_reviews_1bd8 14 helpful votes
2 of 5 stars Reviewed April 17, 2013

Customer service at this hotel is beyond terrible and disgusting. Checked into a dirty room and the front desk seemed to be busy on the cell phone. When I mentioned on the room, she says" Oh" no apology and then blamed hk for leaving room dirty. gave me another room facing the rail track and it was terrible noisy. breakfast in the morning was ok but they ran out of milk. Not sure why the management of this hotel is so poor and terrible. we will not come back again.

  • Stayed March 2013, traveled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sulphur, Louisiana
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed April 13, 2013

Very professional demeanor of staff, very kind and welcoming. Staff very informative of hotel's accommodations. Smells so good! Fresh towels, bath tub WAS CLEAN AND YOU COULD SMELL IT WAS FRESHLY DISINFECTED! Very important because my son was having surgery the next day. For anyone to say it was less than great, they simply are impossible to please.

  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grafton, Wisconsin
1 review
5 of 5 stars Reviewed March 18, 2013

I want the staff to know at the Sleep Inn in Shreveport that I enjoyed it. That was the first time I walk in a hotel an they welcome me in coming in the door. The front desk employee was every nice. The breakfast area was very clean the food was fresh and plenty. The sitting area was nice and spacious. My room was very clean had no problem, so we enjoyed I'll stay. I would recommmend this hotel to all my associates and friend that are traveling in the Shreveport area.
Thank you Sleep Inn.

  • Stayed March 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Level Contributor
73 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
1 of 5 stars Reviewed March 14, 2013

How do I count the ways?
1) I arrived on Sunday, first day of DST, clock had not been changed.
2) When there was someone working at the front desk they were Ignorant and unwelcoming.
3) In my room, and my colleague's room, one of the toilet paper holders was empty. My colleague found two rolls somewhere and we maintained our room ourselves.
4) Last night of my stay, at 3am, there was very loud banging and yelling. Police came. Have no idea what happened or how the situation resolved itself.
5)The breakfast was very inadequate. Simple things like coffee and pepper were not available. The breakfast attendant was outwardly hostile. As soon as the breakfast hour ended the chairs were put on top of the tables and the room was not usable. Lots of people could have sat and read the paper or used their laptops at the tables had they been available.
6) The hotel is feet away from freight trains tracks. This part of the tracks has trains parked. As they arrive and depart one hears a very loud bang.
7) This hotel is the closest to LSU Medical Center. The guests are people who have reason to need informed and pleasant hotel staff and a welcoming and comfortable place to stay. I would never stay there again.

  • Stayed March 2013, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sleep Inn & Suites Medical Center

Address: 3215 Samford Avenue, Shreveport, LA 71103
Phone Number:
Location: United States > Louisiana > Shreveport
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #23 of 36 Hotels in Shreveport
Price Range (Based on Average Rates): $
Hotel Class:2 star — Sleep Inn & Suites Medical Center 2*
Number of rooms: 82
Official Description (provided by the hotel):
Welcome to the newly constructed Sleep Inn & Suites located right off Hwy 49 and within walking distance to the LSU Medical Center. Enjoy our complimentary Hot Continental Breakfast buffet in the morning featuring Fresh waffles along with several baked products, cold and hot beverages selection and fresh fruits, yoghurt and much more. Take a refreshing dip in our indoor pool and relax by the spa to complete your day. Guest rooms feature free High speed internet access (wired & wireless), with the signature pillow top mattresses offering a contemporary class to the bedding package. Enjoy all the great features of this Sleep Designed to dream hotel when you stay with us the next time. Very conveniently located to shopping malls, eateries and different casinos in town. Our professional staff are looking forward to welcome you.... ... more   less 
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