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“Nice for Shreveport Standards” 4 of 5 stars
Review of Eldorado Resort Casino

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Eldorado Resort Casino
451 Clyde Fant Parkway, Shreveport, LA 71101 (Formerly Hollywood Casino)   |  
Hotel amenities
Ranked #6 of 36 hotels in Shreveport
Cleburne, Texas
Contributor
12 reviews 12 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
14 helpful votes 14 helpful votes
“Nice for Shreveport Standards”
4 of 5 stars Reviewed July 8, 2013 via mobile

I took business clients to Shreveport for a weekend. Needed a Hotel/ Casino that would allow me to book several nights including a sat night. This is the nicest in my opinion out of the big 3( this, SAMs town, Horse shoe). Gambled there, ate buffet there for breakfast, not too bad.
Always ate dinner across river at the boardwalk.
Shreveport standards for service on anything are the level you'll find in Dallas, or Vegas. But seems to be getting better as the years go by. If you want the closest to Vegas in Shreveport, this is it.

  • Stayed May 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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267 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (54)
Date | Rating
  • English first
  • Japanese first
  • Any
English first
Dallas, Texas
1 review
2 of 5 stars Reviewed July 7, 2013

I stayed there for 2 nights. The rooms are OK. Room service food was OK. Beware of that Casino.
I was playing a Bonus Ball Machine and hit 5 - 7's with a 2X bonus amount to be paid which turned out to be about $80.00 with a bet of $1.80 for each spin. First of all you would think it would pay more but the real issue here is that the winning amount was NEVER paid to my balance. I watched again when I won to see if it paid me correctly and it did not. The game ripped me 3 times and I cashed out and told a Security Guard what just happened and he basically did not care! It was just too bad on my part. He didn't bother to find a manager to address the situation and kinda just snickered and walked away. Margaritaville is the place to go now.

  • Stayed July 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Temple
1 review
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed May 30, 2013

The Assistant Manager was arrogaunt, unprofessional, and rude. The casino was average; however, the assistant manager made me feel like I was nothing and did not care that a policeman cursed at me. I give kuddos to the manager of the restaurant, he was compassionate and caring. The spa was wonderful. I will never step foot in the El-dorado again.

Room Tip: Go to the Horseshoe
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  • Stayed May 2013, traveled with family
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Collinsville, Texas, United States
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed May 28, 2013 via mobile

We went to the Mudbug Festival from the Eldorado, excellent location. The Allure nightclub is very nice. We had a fantastic time dancing to the band. We also won in the casino which is always a plus! Will definitely stay there again and would recommend to couples.

  • Stayed May 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dallas, Texas
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed May 28, 2013

Eldorado Resort is the place to stay. Our room was huge and very cozy. The bathroom with the oversized tub and shower was beautiful! This property has so much to offer no need to visit other casinos. I will be definitely be coming back.

  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Killeen, Texas
Contributor
16 reviews 16 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed May 17, 2013

Two night stay at The Eldorado, very nice clean room. The bed was so comfortable and afforded a good nights sleep. Hotel staff was very friendly, helpful and accommodating. Nice bathroom. Secure feeling of safety since the elevator would only operate if you had a room key.

Room Tip: Any room is a good room
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  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 16, 2013

We stayed at The Eldorado for the first time this past week. We needed a hotel that was pet friendly, since we had to bring our two small dogs. We are SO glad that we stayed here! From the moment we arrived, the staff was super friendly and helpful - from the bell hop, the front desk, casino personnel, to the bell hop when we left. Our room was beautiful (and like others have stated - especially the bathroom!). And since it was on the floor reserved for pets, I was expecting a room below usual standards - smelly and etc. But the room had NO order and was just as wonderful as our friend's (who was on a non-pet floor). The hotel/casino is very pet friendly. The bed was absolutely wonderful! The room was quiet - no outside noise and etc. We wouldn't hesitate to recommend The Eldorado Resort to family and friends. It was a great experience.

Room Tip: Ask for a room that faces the Red River. It's a nice view.
See more room tips
  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Eldorado Resort Casino

Address: 451 Clyde Fant Parkway, Shreveport, LA 71101 (Formerly Hollywood Casino)
Location: United States > Louisiana > Shreveport
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
#5 Romantic Hotel in Shreveport
Price Range (Based on Average Rates): $
Official Description (provided by the hotel):
Experience timeless luxury and friendly, personal service in the heart of Downtown Shreveport. Escape to Eldorado Resort Casino Shreveport, where every detail has been considered, to provide you with the stay of a lifetime. Lose yourself in the non-stop excitement and elegance of our luxurious Shreveport resort casino. Experience a variety of world-class dining from our four award-winning restaurants. Shop for one-of-a-kind memorabilia in The Eldorado Gift Shop and Swarovski Boutique, and check out the area's best entertainment in Eldorado's Celebrity Lounge. Whether you are traveling for business or pleasure, Eldorado offers the ultimate experience of all Shreveport Hotels. Book your next stay at Eldorado Resort Casino Shreveport in confidence. ... more   less 
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Also Known As:
Eldorado Resort Casino Hotel Shreveport
Eldorado Resort Shreveport
Eldorado Resort Casino Shreveport
Eldorado Casino Hotel Shreveport
Eldorado Shreveport

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