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“Homewood Suites Experience” 5 of 5 stars
Review of Homewood Suites Shreveport

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Homewood Suites Shreveport
3.0 of 5 Hotel   |   5485 Financial Plaza, Shreveport, LA 71129   |  
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Ranked #3 of 36 hotels in Shreveport
Dallas, United States
1 review
“Homewood Suites Experience”
5 of 5 stars Reviewed July 7, 2013

This is by far by the best hotel I have ever stayed in. The staff was courteous, helpful and very friendly. The suite was great, great bed, great amenities overall. I will recommend this hotel to other family and friends and will book future business trips at this brand of hotel. Thank you to the staff and management for a very well job done. Cheers!!!!!!!!

  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TomatHomewood, General Manager at Homewood Suites Shreveport, responded to this review, July 8, 2013
Dear Beatriz B;

On behalf of the entire staff at the Homewood Suites in Shreveport, thank you for spending time with us on your recent trip to Shreveport Louisiana. We are so pleased that you took the time to tell others about your experience. The Homewood is very proud of our Trip Advisor Cerificate of Excellence award that we have won two years in a row/

We look forward to seeing you again on a future trip to our city.

Yours in Hospitality,

Tom Lubbe
General Manager
Homewood Suites Shreveport
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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237 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
  • Any
English first
Senior Contributor
40 reviews 40 reviews
15 hotel reviews
Reviews in 19 cities Reviews in 19 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed July 6, 2013

The property is very nice. The floor plan is excellent, and the room is very clean. Great amenities and perfect for families. I love the Homewood Suites properties. Every Homewood Hotels that I've stayed at meet or beat my expectations! Staff was so friendly and tries to make you happy. Free breakfast and laundry facilities.

  • Stayed July 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TomatHomewood, General Manager at Homewood Suites Shreveport, responded to this review, July 8, 2013
Dear Practical Matters;

Thank you for taking the time to write a review about your experience with us. Our hotel has been awared the Pride Merit award from Homewood Suites for the last two years recognizing the top 10% of all Homewood Suites in the country. We are striving to win the award for a third year and we hope that you will come back to see us so we are able to continue to show you our service and accommodations.

Yours in Hospitality

Tom Lubbe
General Manager
Homewood Suites Shreveport
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Edmond, Oklahoma
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 2, 2013 via mobile

We are just about to leave from our stay at the Hmewood Suites, and will be staying here again when we pass through. The hotel price was what we have paid at other places so that was no shocker to us. The shocker was when we gt in our room and saw how huge it was, one room being a closed off living room. We have a two yeard old so at most hotels we all have to go to sleep whenhe does, but this time we could hang out in the living room while he went to sleep.

The meals we recieved were good, and deffinetly saved us money since we did not have to go somewhere else to eat. We even arrived late for dinner but they save a few plates for us to warm up.

Really wish we had a reason to stay an extra night.

Stayed July 2013, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TomatHomewood, General Manager at Homewood Suites Shreveport, responded to this review, July 8, 2013
Dear James G;

The Homewood Suites always likes to hear from our guests and we are so glad that you enjoyed your stay with us. Please come back and see us soon.

Yours in Hospitality,


Tom Lubbe
Homewood Suites
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
MCKINNEY
1 review
5 of 5 stars Reviewed July 2, 2013

This was an exceptional stay and made our trip to Louisiana very enjoyable. The service was excellent and the staff made sure we had a very good stay. The complementary breakfast was excellent and better than other breakfasts for which we have paid a substantial amount of money.

  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TomatHomewood, General Manager at Homewood Suites Shreveport, responded to this review, July 8, 2013
Dear Terry J:

We love being about to be called a Home away from Home. This is what the hotel strives for with our service and our room accommodations. We share our guest comments with our staff each and every day so we can learn from our shortcomings and celebrate our successes.

Thank you for staying with us and writing a nice review about your stay. We look forward to seeing you again in the future.

Yours in Hospitality

Tom Lubbe
General Manager
Homewood Suites Shreveport
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Clarksville, TN, United States
1 review
5 of 5 stars Reviewed July 1, 2013

I was extremely impressed with the friendliness and helpfulness of the staff; with the spaciousness and comfort of the suites; with the generous breakfast buffet; with the use of the free shuttle, not only to and from the airport, but also to and from restaurants. This is the second year at this hotel for our family reunion, and we will probably use it again next year.

  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TomatHomewood, General Manager at Homewood Suites Shreveport, responded to this review, July 8, 2013
Dear Helen G;

The Homewood Suites is so pleased that we were able to host and take care of your family reunion again this year. I know the family has already booked again for next year and we look forward to seeing everyone again.

We love taking care of family reunions and we appreciate your kind comments.

See you next year!!!!!!

Yours in Hospitality


Tom Lubbe
General Manager
Homewood Suites Shreveport
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
McKinney, Texas
Senior Contributor
21 reviews 21 reviews
15 hotel reviews
Reviews in 16 cities Reviews in 16 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed June 30, 2013 via mobile

We stopped here during a road trip (husband, 2-year-old and me) because we needed something with extra space for a toddler travel bed. It's off the main highway in a wooded area, so it's very cozy but not visible from the road. It's location is close to a lot of local restaurants but you will have to drive to get anywhere. We were in room 216 (1 bdrm king suite) which was directly above the new basketball court (pic attached). Great perk for the hotel, but there are several flood lights at night on the area that were difficult to block out completely. I'd suggest asking for an alternate hall/room. The room itself was new and wonderful at first glance. Sink, fridge, dishwasher, and even a calendar with weekday meals and area events (pic attached). At second glance, the floors were filthy. Sequins and strings all over carpet that were clearly not ours and dozens of dead bugs on window sills (pic) and corner areas. A bug scurried across bathroom floor first thing in the morning. The free breakfast boasted scrambled eggs, potato pancakes, muffins, breads, yogurts, sausage, waffles, etc. but it was all cold. Except the apple juice. It was warm. Overall it was a well-appointed, new room with all the features to make for a good short or extended stay, but the customer experience lacked a little something with a number of details overlooked to earn the best ratings.

  • Stayed June 2013
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TomatHomewood, General Manager at Homewood Suites Shreveport, responded to this review, July 8, 2013
Dear JETSETG;

Thank you for staying with us recently and letting us know about your stay. We are disappointed in the condition that you found your room as that is not the norm for our property as we strive for all of our guests to have clean and crisp hotel accommodations. We are further disappointed that you were not able to feel comfortable with us during your stay to let us know so we could address the issue at that time. We do fail sometimes but we want to correct the issues when our guests are here so they can enjoy their stay.

Please come back and see us and give us another opportunity.

Yours in Hospitality

Tom Lubbe
General Manager
Homewood Suites Shreveport
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Laguna Niguel, United States
1 review
5 of 5 stars Reviewed June 27, 2013

Awesome hotel. Beautiful suites, beautiful kitchenettes, staff was awesome and helpful, fantastic breakfast's, everyone so nice and helpful, great shuttle to and from airport. Room very quiet. Bed SO comfortable. The dinner was great too.

  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TomatHomewood, General Manager at Homewood Suites Shreveport, responded to this review, July 1, 2013
Dear Patricia M;

On behalf of the Homewood Suites in Shreveport, thank you for staying with us recently and writing a nice review about our hotel. The hotel was recently awarded a Certificate of Excellence from Trip Advisor for the service that we give to our guests.

Looking forward to seeing you on a future trip.

Yours in Hospitality,

Tom Lubbe
General Manager
Homewood Suites Shreveport
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Homewood Suites Shreveport

Address: 5485 Financial Plaza, Shreveport, LA 71129
Phone Number:
Location: United States > Louisiana > Shreveport
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Shreveport
#1 Family Hotel in Shreveport
#3 Romantic Hotel in Shreveport
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Homewood Suites Shreveport 3*
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Also Known As:
Homewood Suites Shreveport Hotel Shreveport

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